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sbaldrick posted:Do you work for Bell? I was going to guess WIND since they mentioned they were about a year old.
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Aug 31, 2010 22:31
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Robin Sparkles fucked around with this message at 03:28 on Dec 6, 2010 |
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Sep 1, 2010 04:45
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I am currently reading through the thread as I prepare for an interview with a call centre in my city. It is taking inbound calls from cars directing them to businesses/assisting in an accident, etc. My step-sister works with the company and told me it's definitely a poo poo job, but with decent pay and benefits. I currently work at a Canadian dollar store, which is a poo poo job with poo poo pay. At least the call centre would be full time.
Robin Sparkles fucked around with this message at 23:44 on Jul 15, 2014 |
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Jun 16, 2014 17:24
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Lampsacus posted:At least it is inbound. Outbound/cold calling is the hell people in this thread are talking about. I 100% without a doubt could not do outbound. You guys are saints.
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Jun 17, 2014 16:17
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Interview Monday for the call centre I mentioned up the page. Might be joining the ranks of this thread soon! Edit: Hired! Starting next Monday! Robin Sparkles fucked around with this message at 19:19 on Jul 7, 2014 |
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Jul 4, 2014 20:11
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Finished phase 1 of training yesterday and took a live call test. Had a bit of troubles but for the most part they went really well. I need to speak slower, for sure. Starting ABAY tomorrow, so nervous.
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Jul 31, 2014 15:36
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Today I had my first angry customer at my new job, I had to ask her to repeat some information a few times as she was asking for an intersection and I wasn't quite remembering one of the street names. After she said some rude things to me I hung up the phone to end the call as she had stated she didn't need my help anymore. After I was onto my screen to take another call, I mumbled "and f*ck you", really quietly and I didn't even enunciate the word "gently caress" however I am now scared that it might have been recorded in that call. How long in your experience does the call keep recording after the disconnect?
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Aug 8, 2014 04:39
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Thanks you guys, I do feel a bit better. I guess I am scared of getting an IPSO and having that come back to bite me, but I think in a week or so if I haven't heard anything about it, I should be fine. Today was a pretty bad day for me, I was getting really overwhelmed and I had a lot of frustrating calls come in, one of which escalated to a supervisor (my first). I do enjoy my job for the most part, but today just sucked on all levels.
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Aug 9, 2014 03:28
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A posting just opened up for overnights at my center (we're a 24/7/365 LOB) and I think I am going to go for it. Any tips on getting used to changing my days to nights?
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Oct 9, 2014 05:15
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BlackIronHeart posted:Check this out! Thank you so much! I am actually kind of looking forward to it. I would be doing more than just routing calls (I work at a place that sends navigation to vehicles) so I'm excited for the cross-training. Gothmog1065 posted:If you are first shift now, start waking up earlier, and going to bed earlier, and get it to the point you're going to bed as soon as you get off work, and staying up at night. Unless you're one of those heroes that can stay up all night with caffeine, 5 hour energies, whatever. Getting used to sleeping during the day is the hardest part for most. I'm a weirdo that can sleep like a baby in direct sunlight, but most can't. If you can't do that, y ou might want to buy some heavy curtains. Thanks, I'm actually currently working 2-11pm mostly, or around that timeframe. I am usually pretty good at adjusting my sleep schedule, but I am worried about the sunlight in my room during the days. I will have to look into some blackout curtains, great suggestion!
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Oct 10, 2014 04:20
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Found out the other day that I got accepted to train for a different department, as an Emergency Advisor. I work for a place that takes calls from vehicles. I'm beyond excited to be doing a different line of work, but I've also wanted this since day one.
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Nov 7, 2014 08:45
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In my old department I was averaging 300 calls a day (sending navigation to vehicles). Now I'm with the same company, but instead I take emergency calls from said vehicles and I get maybe 90 calls a day. It's heaven.
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Jan 2, 2015 12:19
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Pope Guilty posted:I was once told that a caller hoped my mother got cancer and died, but he was under a lot of stress. I once had a lady call me a oval office and tell me she hopes my children are born retarded. She also threatened to come and kill everyone I work with. That was a great call. (I was even going to do the thing she wanted me to do. She was just nasty.)
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Dec 26, 2015 16:05
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