|
I have nothing but respect for you phone jockies. I worked phone support for weather.com once... Oh man oh man, some of the stories. So yeah, even if I'm pissed, I grit my teeth and smile over the phone. Being a dick to the people who manage your account can only end badly. There's been times when that wasn't possible - when I'd be really frustrated and vent a little and swear in general, but never at them, and I always made sure they understood that my frustration wasn't toward them, just their company. There was the exception of when I called my cable company because our internet kept dropping. The guy said (in a very confident and sure voice) that I should be power cycling my modem on a daily basis. I called him an idiot. It was a knee-jerk reaction. I apologized and helped him not be an idiot anymore.
|
#
¿
May 29, 2010 21:16
|
|
|
|
| # ¿ Apr 28, 2024 23:06 |
|