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sbaldrick posted:For the first time in history I had someone on a call pitch me something useful. I wouldn't mind being sold things if it was stuff I wanted. You are being sold stuff all the time whether you realize it or not. It depends on how bad/good the person selling it to you is.
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# ¿ Sep 19, 2012 01:04 |
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# ¿ May 22, 2024 17:48 |
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Not a doctor response, but after you learn the job well you probably won't have to look at the screen as closely. Looking at far distances every so often helps out, but is hard to remind yourself to do.
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# ¿ Aug 11, 2015 17:13 |
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My guess is they are understaffed, but don't want to build a queue while the partner is there. Agents stressed out about back to back calls isn't a good look. Still though, gently caress them if it was already approved off.
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# ¿ Jun 10, 2016 22:47 |
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I know it's not what you asked for, but Citi has a call center in Tucson. I can't answer site specific stuff but if you general questions about Citi call centers PM me.
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# ¿ Jan 25, 2017 01:54 |
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Please tell me you corrected him that the word he was looking for is androgynous.
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# ¿ Nov 11, 2017 01:50 |
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Hope you hit your 1250 hours too. Good luck with the mental health stuff!
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# ¿ Apr 13, 2018 01:13 |
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Ours is essential (a bank) and people were/are coming in. A lot of steps along the way, from forcing separation between seats, extra cleaning, and closing the cafeteria/break rooms. We’ve deployed a poo poo ton of people now though.
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# ¿ Apr 10, 2020 05:16 |
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# ¿ May 22, 2024 17:48 |
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If it’s any consolation management doesn’t want those people in training either. In our center the supervisors did the hiring. Unfortunately many of them “just want to give someone a chance” and other bleeding heart statements. Double down if those supervisors match the age range of the computer illiterate. The last piece of the poo poo sand which is that there wasn’t a way to weed out computer literacy in an interview setting. The real irony was when those people hit the floor and report to a supervisor that gets mad, but won’t address the hire with the interviewer or bring to their manager so the cycle repeats.
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# ¿ Apr 10, 2020 16:37 |