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The Something Awful Forums > Discussion > Ask/Tell > Business, Finance, and Careers > Call centre rant thread: I want to speak to your supervisor
 
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Mina
Dec 14, 2005

HONK HONK HONK HONK HONK HONK HONK HONK
Why the gently caress do our Tier One agents insist on loving arguing with me? No, I'm not going to give your customer a free accessory just because he's mad he missed the deadline for our sale. Yes, I realize you told him we would. Guess what? Now you get to explain to him that you lied.

I also love getting a customer transferred to me to RMA their product. With no notes on the ticket other than "it dont wokr."

Ugh. Sometimes I wish I was back on the front lines. Only sometimes though.

* # ¿ Jun 11, 2010 06:00
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The Something Awful Forums > Discussion > Ask/Tell > Business, Finance, and Careers > Call centre rant thread: I want to speak to your supervisor