Retail Thread: I'M A BALLET DANCER! I HOPE YOU ALL SHIT YOURSELVES TO DEATH!

The Something Awful Forums > Discussion > Ask/Tell > Business, Finance, and Careers > Retail Thread: I'M A BALLET DANCER! I HOPE YOU ALL SHIT YOURSELVES TO DEATH!

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Coasterphreak: May 29, 2007; I like cookies.

Dear poorly-endowed, overpaid businessmen: please don't be a rude, impatient prick when I ask you questions while taking your order. I want to make sure your food is right, because throwing it out and remaking it is expensive and a gigantic pain in the rear end. 97% of my customers have no problem answering my questions politely and concisely, and I promise that I ask as efficiently as possible so that you can get back to bellowing at your bluetooth headset.

The customer is NOT always right. The customer is always the customer, and my owner will back me up on that, as will the franchisor. If you're going to be a cheap, insufferable dick, please don't come back.

# ¿ Jul 18, 2010 08:11

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# ¿ May 7, 2024 17:07

Coasterphreak: May 29, 2007; I like cookies.

Cowslips Warren posted:

But the econooooooomy can't handle a shutdown! People die of the flu all the time! Covid is no different! I have to see my family this Christmas, this year has been so hard!

In other news, if I wanted to be a bitch, I could get my manager a meeting with HR for emailing us all several times and saying Merry Christmas, enjoy your Christmas gifts, enjoy your Xmas! Because, you know, there can't be anyone Jewish or Wiccan or anything else, right?

I mean, maybe, but they''re gonna roll their eyes about it and maybe offer a stern lecture about being PC.

The only way she actually gets in trouble is if everyone that celebrates christmas gets the day off but people of other religions are required to work on their days of observance.

# ¿ Dec 18, 2020 14:52

Coasterphreak: May 29, 2007; I like cookies.

Even long before COVID I was really sketchy about touching people's phones because they're usually as filthy as cash. Working in food service, the worst is when people hand you the phone they were just talking into so you can take the order of their spouse/kid/friend/dog when the store has a perfectly functional phone that we sanitize regularly.

# ¿ Dec 28, 2020 07:19

Coasterphreak: May 29, 2007; I like cookies.

Alkydere posted:

Welp I have a new record for single most worthless item to packaging ratio I have dealt with. I'm not talking a single nut or bolt for a machine. Those I understand even if they're a bit silly. This category goes to the most "You know we sell this poo poo in bulk?" items.

The previous record was a single 20oz bottle of water. Tonight I packed a single packet of lemon Kool-Aid. I had to check it wasn't a broken set. Nope, description was "0.23 oz packet". Enough Kool-Aid powder to flavor a single glass of water. Even came with a little gift message. I really hope it was a gag gift.

Probably a secret santa gag.

Also, how do you get a job at an Amazon DC and not realize that you're gonna be handling more sex stuff than a porn convention?

# ¿ Dec 31, 2020 14:17

Coasterphreak: May 29, 2007; I like cookies.

Nitramster posted:

This is Best Buy hard-core right now. in Q3 when we hired the Occasional/Seasonals (OS's) we took on a lot, most of them got to work MAYBE a half shift a week. Sure most of them were crap, and we were expecting with people losing jobs that we might get some decent workers but, weirdly, that wasn't true. And with the idea that we would have people sick more often we would need more backup ranks. Made sense. But our hours were cut so drastically to save operating costs that none of these OS's even had a chance to train. Then on black friday weekend about half of them really couldn't even find items in the store or properly ring a person up. Last week I saw a new face in the store, it's wk5 and we are dropping our OS's in wk2 of Jan... and I just saw someone for the first time that we hired in september. Hilarious.

Anyways, in my department I hired an amazing employee and usually I get to know my headcounts before we drop the OS's. Now I have to tell him today that he's going to lose his job and I won't know for a couple weeks if I'll be able to bring him back on. I've been learning that as a manager I need to keep things to myself until they are concrete, hope he understands and is patient, I'll find a way to bring him back.

It's looking like Best Buy has been taking notes and believes that they can continue to run on a minimal floor employee strategy going forward. Unfortunately what the numbers don't show is that people are being run ragged, and they're only putting up with it now because of the fear of not having a job and health insurance during the pandemic. All the good employees will leave if the current strategy ends.

BTW the traditional strategy is to have a few people in each department to help shoppers as they browse and have questions, they have time to downstock between customers if everyone says they're good for now, clean, organize, maybe even do some trainings or read sales numbers or company emails. The current model is there is a host at the door that has to explain how the store works to every single person as they enter, and tell them right there that if theyare going to need an employee for ANYTHING they need to be entered into a queue. Then inside there is like 3-5 floor employees, a sales leader working the Q and pairing people up the second the sales employee is free, and hopefully, a manager to deal with overrides and MOD calls. Basically the sales team has 0 downtime, the customers are pissed because they can't ask simple questions to anyone (they have to go back outside and in the line at my store) if they didn't understand the hosts directions. There is no time for sales employees to downstock, organize, clean, do anything. Lunches have to be planned to the minute to minimize the loss of 2 employees at the same time. Breaks aren't even considered.

TL/DR: Best Buy is loving it's store employees hard and it looks to continue into next year.

so what you're saying is best buy is loving up the one thing that sets them apart from amazon

this seems like a good plan

# ¿ Jan 5, 2021 01:05

Coasterphreak: May 29, 2007; I like cookies.

I am seriously considering a position at amazon

# ¿ Jan 5, 2021 10:25

Coasterphreak: May 29, 2007; I like cookies.

NerdyMcNerdNerd posted:

poo poo is being compromised to a permanent end as we speak

iirc, you work at Food Lion (aka yum roar) and they are turbofucked because they can't figure out how to stand out among competition in their larger regional markets but also can't compete with wally world in the rural markets.

get out before it gets worse.

# ¿ Jan 10, 2021 18:04

Coasterphreak: May 29, 2007; I like cookies.

Some days the job sucks, yo. As long as it's not most of the days, just let it go.

# ¿ Jan 24, 2021 18:03

Coasterphreak: May 29, 2007; I like cookies.

You gotta mark it down though, cuz now you got some sour poo poo that's all frosty.

# ¿ Jan 29, 2021 18:15

Coasterphreak: May 29, 2007; I like cookies.

boil em mash em drop em on your shoe

# ¿ Feb 11, 2021 09:14

Coasterphreak: May 29, 2007; I like cookies.

NerdyMcNerdNerd posted:

The store is turbo-hosed for labor right now and so I've felt better/easier about just flatly saying, "I'm not doing that," or ignoring orders and leaving when my shift is up.

For instance, we're supposed to check in with our managers before we leave. I don't like doing this. Part of it is because I'm bullheaded and have an instinctive mulish impulse to disobey anything framed as an order. This is not a good character trait, and I've been working to overcome it and recognize it-but you get bullied for like a decade and see what it does to you. And sometimes, it's a valid instinct.

The other part of it is that I see it as insulting. I work hard. I work fast. I seldom gently caress around. This isn't because I have any kind of pride in the meaningless work ( although sometimes I do because I'm stupid ), but because I want to loving leave when the clock's up, and I take that to be part of the bargain. I'm an adult. I know what I'm supposed to do. If it isn't done, it's because I was doing other things, or ran out of time. I shouldn't have to wait for teacher to review my worksheet. When you, a manager, wait until closing to 'remember' a task or stick me with more work over and over again, you have altered the deal, fucker, and I will alter it further.

We're hiring for many positions but taking in no one, and when we do, we don't keep them. I've been pushing back hard against staying late/working more days just because of that reason. I know if they figure out they can get away with less, they will. Saying 'no, actually' stresses the system and throws more work on the managers, which pressures them to do something for the sake of their own sanity.

I'm just gonna say this: as a manager (food, not retail) I love employees like you. Seriously. Show up, bust your rear end, don't gently caress around, and feel free to tell me no if I ask you to do extra poo poo. It's my job to ask, and it's your job to either tell me to gently caress off or negotiate some kind of compensation for the extra work.

# ¿ Mar 1, 2021 21:25

Coasterphreak: May 29, 2007; I like cookies.

NerdyMcNerdNerd posted:

In the grim dark future of 'Mon, there is only yeet.

True story: they're opening an Amazon warehouse nearby sometime this year. Or distro-center. I forget which. Small- eighty or so people. The thing is, they're using a large space that used to be a big box store that had refrigeration. They could very easily use the existing infrastructure in that store to set up a 'dark store' and decide to do grocery pick-up/delivery in addition to whatever else they use the facility for.

I don't think that my store manager has considered this. In fact, I don't think that many others have, either. While some stores in the area offer such a service, it isn't a big deal. Yet. But Amazon could choose to push it here, and it would apply a not-inconsiderate amount of pressure on the local stores while requiring not much in the way of commitment or infrastructure on their part, especially if the people doing distro were third-party gig-workers or 'independent contractors'.

They could even run the food out to vehicles through one of the existing building exits, which is plenty wide, and leave the entire back freight area for processing bulk.

This might even be something they intend on doing, because otherwise- why buy a disused big box store somewhat close to town when land is plentiful and cheap and there's still plenty of space near the highways? There are even two viable pathways from the criss-crossing highways less than a mile away.

Weee

This is 100% what they plan on doing using their Whole Foods supply chain.

# ¿ Mar 10, 2021 13:14

Coasterphreak: May 29, 2007; I like cookies.

Alkydere posted:

Look some people can figure out something is stupid as gently caress because they've never seen something done a certain way (putting the pot in the fryer to boil soup) and therefore realize that's a bad way to do things.

Some people can figure it out by watching someone else be the example.

Some people have to learn the hard way by being the example. Like by putting a pot of soup in a fryer to boil it. Or in the case of one of my trainees: splice a roll of pack film to the next by taping the end of the used up roll to the shrink-wrap on the outside of the next.

And when you can figure out how to be all 3 people in a single shift, they promote you to management!

# ¿ Apr 16, 2021 08:07

Coasterphreak: May 29, 2007; I like cookies.

Leal posted:

My store would have the floor clerk help with bagging if the customer is elderly or otherwise would have difficulty bagging stuff.

Unless they were checking out at one particular cashier who I have found memories calling me to help someone bag stuff when the person was the same age as me, had no apparently handicaps and had a god drat 10 year old and 8 year old who could've bagged their 4 bags worth of groceries. I swear this cashier was either power tripping or hoping being so free with having someone bag for the costumer would advance them in some way.

One of my chores as a kid was bagging groceries for my mom, I guess it was the first real "job" I ever had. She got sick of dumbasses putting canned poo poo in with the week's bread or bagging raw meat with fresh produce, so she taught me to do it properly because she could at least fuss at me if I hosed it up.

# ¿ May 3, 2021 08:02

Coasterphreak: May 29, 2007; I like cookies.

Leal posted:

California. So you'd THINK these people would be used to it. But sun make skin water and skin water stink bad so no go outside until sun go bye bye and stink water stops appearing on skin. 8-9 pm will have more people swarming the store then the 4 hours before it. And its gonna be like this all the way until loving October. Drives me up the loving wall cause it means my shift gets harder at the end and these locusts clear out the department and the next day management accuses the closers of leaving stuff empty.

Well if california had enough potable water to afford a second shower for the day...

# ¿ May 8, 2021 13:31

Coasterphreak: May 29, 2007; I like cookies.

I needed that laugh.

# ¿ May 14, 2021 18:52

Coasterphreak: May 29, 2007; I like cookies.

I�ll be honest: in the last 5-10 years customers have gotten much more chill about IT issues in general. They largely understand that it�s out of your control and there�s not really a drat thing you can do about it till someone that gets paid more than you do figures it out.

# ¿ May 27, 2021 07:18

Coasterphreak: May 29, 2007; I like cookies.

Leal posted:

I'll continue wearing my mask out of loving spite

# ¿ Jun 11, 2021 14:41

Coasterphreak: May 29, 2007; I like cookies.

Butt Detective posted:

Maybe it�s because I�m from the UK but I cannot fathom what you could possibly do with that much corn Corn on the cob for every meal?

Restaurants running 4th specials. Its usually cheaper this time of year to just go to the store to get it.

# ¿ Jul 2, 2021 14:13

Coasterphreak: May 29, 2007; I like cookies.

Did they literally set the PABX exchange on fire or what

# ¿ Jul 20, 2021 19:50

Coasterphreak: May 29, 2007; I like cookies.

NerdyMcNerdNerd posted:

I dunno about the north, but the grocery store in the south is such a 'everyone go there and gently caress around' thing ( especially on Sundays ) that I don't think these people would know what to do if the stores closed.

That's everywhere in the south on Sunday.

# ¿ Jul 22, 2021 14:34

Coasterphreak: May 29, 2007; I like cookies.

One of the main reasons most food service franchisors require remodels at least once a decade is because IT infrastructure is constantly evolving, typically proprietary, and virtually never cross or backwards compatible.

Oh, and it's usually designed by somebody that never has to actually use it on a daily basis.

# ¿ Sep 20, 2022 17:27

Coasterphreak: May 29, 2007; I like cookies.

Rainbow Knight posted:

someone left or meat departments renderings out last night, so our whole receiving area smells like rancid meat.

awesome.

just smash a pumpkin or two in the area and leave em overnight, I promise you won't notice the stench of rancid meat any longer

# ¿ Oct 26, 2022 02:17

Coasterphreak: May 29, 2007; I like cookies.

Volmarias posted:

How do you even deal with flashers? I would say laugh at them, but some get off on that I'm sure.

riot spray

# ¿ Nov 1, 2022 08:22

Coasterphreak: May 29, 2007; I like cookies.

Cowslips Warren posted:

I remember working at corporate pet store job, one of my co-workers either watches me super close when I was at the clock out pad, or he got the information from someone, but he clocked me in early from a lunch one day, then clock me back out again because in his own words, he wanted to see how much time I had left on my lunch break. He did not receive a write-up at all.

That's just how he is was, was what the manager told me with one of those smiles that indicated this coworker would have probably shot up the place of he received a write-up.

And this is why I always use my swipe card to clock in and out. Yes, I memorized my 8 digit employee code ages ago, but the time clock is in no way pin protected and like hell am I letting somebody shoulder surf my creds.

# ¿ Nov 1, 2022 22:10

Coasterphreak: May 29, 2007; I like cookies.

You can�t, just� quit? Why the hell

# ¿ Nov 23, 2022 23:09

Coasterphreak: May 29, 2007; I like cookies.

Leal posted:

For the love of god go to a bank

And this is why my last job we had a policy of never accepting big bills, like hell was I giving out all my fives because somebody doesn�t want to use their drat debit card to buy a sandwich. (Also because dumbass teenagers can�t figure out how to spot funny money)

# ¿ Dec 23, 2022 00:47

Coasterphreak: May 29, 2007; I like cookies.

On top of that, here in the US there�s entire scam rings that get teenagers to go into random small businesses and try to just buy a soda or a cookie or something with counterfeit bills.

# ¿ Dec 23, 2022 20:49

Coasterphreak: May 29, 2007; I like cookies.

Or if you�re like us today, the three we actually had the staff to run because half of our cashiers are sick. The lines were halfway across the building for basically the whole day.

Not my problem, I run the deli lol

# ¿ Dec 23, 2022 23:41

Coasterphreak: May 29, 2007; I like cookies.

I deliberately organized a lot of work for today like two weeks ago so that everyone could get their 40 without standing around clock watching the whole day.

# ¿ Dec 24, 2022 22:27

Coasterphreak: May 29, 2007; I like cookies.

I�m trying to figure out why people are grocery shopping the day after Christmas, like, don�t you have loving leftovers?

# ¿ Dec 26, 2022 20:08

Coasterphreak: May 29, 2007; I like cookies.

And the screaming hordes of children have not gone away. Christmas is over, send them back to ~~prison~~ school

# ¿ Dec 26, 2022 23:48

Coasterphreak: May 29, 2007; I like cookies.

omicron just got me after going three loving years covid-free. fully vaccinated, too. if you get the sniffles, take a test

# ¿ Dec 29, 2022 18:50

Coasterphreak: May 29, 2007; I like cookies.

Rainbow Knight posted:

it's to give us retail workers something to do

no it was literally people that got up on monday morning like usual and realized they had nothing to do because work was closed and it was too drat cold to work outside

e: and also the kids needed somewhere to run around because they'd been stuck in the house all weekend

Coasterphreak fucked around with this message at 23:24 on Dec 29, 2022

# ¿ Dec 29, 2022 23:22

Coasterphreak: May 29, 2007; I like cookies.

They are a liar, fast food places don�t slow down till about mid feb when everyone realizes taxes are due. Happy Valentines Day!

# ¿ Jan 4, 2023 16:26

Coasterphreak: May 29, 2007; I like cookies.

so it's loving Easter fruitcake, got it

# ¿ Jan 5, 2023 14:21

Coasterphreak: May 29, 2007; I like cookies.

My favorite is when people get mad that I don�t know where something is because it�s not my loving department. Like, I can point you in the general direction, but I�ve already got thousands of skus memorized by sight and that�s not even half the store.

# ¿ Jan 12, 2023 20:29

Coasterphreak: May 29, 2007; I like cookies.

Produce is such a shitshow right now. Like, I can�t even get decent lettuce to make sandwiches with. It�s stupid.

# ¿ Jan 26, 2023 19:50

Coasterphreak: May 29, 2007; I like cookies.

Generated Wizards posted:

See also people who ask me, the shop floor/bakery pleb, 'how can you be out of eggs/hash browns/frozen chips?' all incredulous like this isn't a known issue. I don't mind going and asking relevant people if they know if/when we might be getting something (even if the answer is usually maybe this afternoon or tomorrow?) if someone asks like a normal human being, but turns out it's pretty easy for us to not have something when lots of people want to buy it and there's very little coming in to sell.

I flat out tell people "just because I order it doesn't mean they send it"

shuts them up most of the time

# ¿ Jan 27, 2023 20:35

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# ¿ May 7, 2024 17:07

Coasterphreak: May 29, 2007; I like cookies.

like, what would you like me to do, drive to the DC four hours away and demand a product that they list out of stock?

# ¿ Jan 27, 2023 20:40

The Something Awful Forums > Discussion > Ask/Tell > Business, Finance, and Careers > Retail Thread: I'M A BALLET DANCER! I HOPE YOU ALL SHIT YOURSELVES TO DEATH!

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