Supeerme posted:

from the sounds of this thread. this seems to be a mostly American problem. that poo poo won't fly where I work.

(I live in the UK btw.)

ladymikochan posted:

...blankety-blank... ...blankety-blank...

Dickeye posted:

At least towards the end business plummeted and I got to spend eight hours watching TV Land instead of busting my rear end dealing with drunks. The absolute worst though was the morning that I got a call at 6:55 from my manager, telling me the girl who came in after me had quit, so I had to find someone else to come in or work both shifts, after I had already been up for a solid day.

froglet posted:

Dodgeball posted:

I just started working retail on Saturday. Please take this in the nicest way possible, but I hope this is the only time I have to post in this thread.

Philante posted:

Most soul-crushing experience: Probably the time the store manager wrote me up for something the cashier he was screwing did. Felt amazing when I got him fired two months later.

Operation Juicebox posted:

I am still working in an electronics store in the UK but was recently transferred to a smaller branch in a shopping centre when I moved home.

Tatsujin posted:

It amazes me that the only chain that actually gives their cashiers chairs is Aldi.

alreadybeen posted:

You guys need to move to Europe and work in a grocery. Last time I was over there bought some stuff form a market and the guy ringing my up was just nursing a beer chilling in a chair.

alreadybeen posted:

France, believe it was Nice.

less than three posted:

gently caress that, base ten superiority.

I don't need to know 5k whatever feet in a mile, all I have to do is slide the decimal point around.

The General posted:

So, is science fiction like real?

Sonic Dude posted:

I have to explain at least once every two weeks that yes, we have to special-order that; yes, I'm responsible for all of our ordering and I know we have to special-order it; and yes, I'm sure we don't have one "in the back." In the back we have a bathroom and a recycling bin. That's it.

pastor of muppets posted:

As of a month ago I no longer work in retail, but for almost a year I was a manager at a women's clothing store. On one of my last days working there a customer threatened to sue me because she walked into a mirror.

froglet posted:

This used to happen to me and my coworkers a lot. Some lady had a massive go at one of my coworkers because she couldn't figure out what 15% of $237.43 was on the spot. As the customer was going on about how 'kids these days aren't taught properly in school' my coworker said really sweetly to her 'excuse me, but I've never been able to do mental maths very well after I was involved in a car accident. If you're going to continue making fun of my disability, you can leave right now'.

The look on the womans face was priceless as my coworker showed her the scary surgery scars on her arms from where they had to bolt her back together.

quote:

_{Also, I couldn't figure out what 15% of $237.43 was on the spot either. Guess I'm just an uneducated twit.}

Meow Cadet posted:

Oh yes, I forgot to mention that I met a 'banned' customer the other day.

Paul has been banned from our store a number of times, but after a few months I guess we forget about it and let him back in. Paul is an older, lonely man. He comes in just to ask questions, and to tell very dirty jokes to the ladies. He never buys anything. He often stays for the better part of an hour, just wasting the time of our associates with jibber-jabber until we tell him it's time to go.

I've only had to deal with him twice and I was able to brush him off each time, but if he comes in more often while I'm working, I can see how it might break me.

vanessa posted:

For an anecdote:

I no longer work retail, but when I was a cashier at a store whose logo is a bullseye...

vanessa posted:

Because I still use my manager as a reference???

Dell_Zincht posted:

Oh, and my store has decided to open on New Year's Day. For the first time ever. Despite the shopping centre we're located in being shut, save for one other shop. I'm not working it, though

Leal posted:

Name tags: Generally I clip my name tag on my belt, but when a customer refuses to acknowledge I don't work for the store and as such wont know anything about sales, even after I pull my badge out and tell them "Look, does this say 'Rite Aid/CVS/Walgreens/Insert store here'?". Then they want to see the store manager, who just shrugs and says "He doesn't work here, he wont know about X"

Outside of that no one looks at it. They all call me young man cause I'm the youngest guy in any given work crew by a good 20 years

Leal posted:

I remodel stores. I work in the store, just not for the store. Move shelves around, put product up and the tags, give the managers a heads up on whats moving where. Changing security on the shelves, switching out signs. Stuff like that companies are willing to pay for instead of getting their own workers to do it.

ChirpChirpCheep posted:

Our espresso machine broke today, rendering us unable to make pretty much every drink on the menu. We put up multiple signs- including one on the register itself and one on the main door to the store- but roughly every other customer tried to order something we couldn't make despite the fact that they had to pass by at least three signs in order to get to the register and were currently standing in front of a sign itself. What really blew my mind were the amount of people who would try to order an espresso based drink, receive an explanation as to why we couldn't do that and what drinks we could do, look at the menu, and ask for another espresso based drink. That and the people who were all "I want a latte/mocha" and when I explained to them that we couldn't do espresso based drinks went "Oh, I didn't know that had espresso in it!" This is 2011- even Dunkin Donuts has espresso machines- how do you not know what goes into a goddamn latte?

roboshit posted:

Not really considering you have a worthless degree in education and you hate educating people, hth

manguero posted:

It's OK; based on my experience they pretty much deserve it. I have often gotten terrible customer service from auto shops, not to mention how they are always trying to take advantage of customers' ignorance for how cars work to make more money. I know it's a stereotype, but I've also seen it too much to write it off as merely that. At least in retail when someone is trying to upsell you know whether you need the product or not--the same can't be said for most auto repair customers. In high school my auto shop teacher (who had himself worked in and managed auto shops) flatly told us that we should always try to rip off the customer. Well, he didn't put it that way, but an example is that you should charge a customer for a diagnostic even if you don't run it and just "know" what the problem is.

Mr. Toad posted:

Note that discrimination is not exclusive to race. In this case it became apparent that you discriminate against total jerkbags.