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gwar3k1
Jan 10, 2005

Someday soon
I figured this is the best thread for my question.

I have an interview tomorrow for "IT Support Technician" which is a helpdesk role. When they ask me where do I see myself in five years, I don't want to say my actual goal of being on or having completed a masters in bioinformatics.

Is it inadvisable to say I would like to sidestep into a testing or development role having gained exposure to the software via additional helpdesk duties?

What aspirations are employers looking for in helpdesk staff? To be qualified in user support maybe?

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gwar3k1
Jan 10, 2005

Someday soon
Thanks for the reply.

I had the interview this morning and they appeared to form a new position for me based on my CV and answers to their questions. They accepted that help desk probably isn't my ambition and would support moving into other roles if this hypothetical new role doesn't get realised. They were quite cool about it all, fingers crossed for a call back.

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