Chappy posted:

I've quite literally swapped out thousands of Samsung phones, including the "high end" ones, because they are pieces of poo poo. It's one thing when some idiot drops their phone over and over again and wonders why poo poo isn't 100. It's totally another when you get a phone that looks like it was just pulled out of the box, and has completely failed. Be it the touchscreen, charging port, speaker, etc. gently caress Samsung. If they gave me a Nexus S I would go ahead and just break the charging port over and over again until I was swapped into something else, because it's going to loving happen anyway...
Samsung is the cause of about 95% of my getting cussed out by customers, because their lovely software or hardware is failing for absolutely no loving fault of the customer. I know people who have been through 6 moments, 3 intercepts, and now on their fourth transform. All for legitimate swaps.