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Silly Newbie posted:I work for a medium sized MSP that's growing pretty rapidly. We're using N-Able for most of our management (it scales pretty well, and their support tends to be absolutely on the ball), reselling Fortinet gear for networking and reselling VaultLogix for backup. I'm open to answering any questions anyone might have on these. Just how bad is the average markup on Fortinet gear
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Sep 17, 2013 21:10
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I own/run a MSP and I will tell you with absolute certainty that you will lose piles of money trying to chase pennies with cheap clients.
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May 21, 2014 17:07
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mindphlux posted:outsourced help desk stuff This guy gets it. If your business is built on providing personal 'touch' for someone then sending that poo poo off to India to save you pennies is just going to cost you more in the long run.
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Oct 6, 2014 18:24
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Maneki Neko posted:Isn't that really all that's left on the MSP side of things these days (building a relationship, selling "you") It is and its the greatest trump card in the world
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Oct 6, 2014 19:45
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