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ClassActionFursuit
Mar 15, 2006

I'm having a Home Sharing problem with my AppleTV 3. I bought those $5 DRM-free comedy specials from Louis CK, Jim Gaffigan, and Aziz Ansari with the intention to put them into iTunes and play them on the ATV via Home Sharing. All are 1280x720p, all are h.264, but Ansari's comes as a .mov and the others as .mp4.

From my MacBook Air, CK and Gaffigan played fine but Ansari's say "An error occurred accessing this content- try again later". I tried converting it for use with AppleTV in iTunes > Advanced, same result. I tried converting it in QuickTime > Export > iTunes - For AppleTV and it failed there too.

Then I got the idea to try to watch it via Home Sharing on my wife's Dell running Windows 7. It worked even without converting (although before trying I had it make a "for AppleTV" version too which comes out to 540p resolution). Unfortunately every minute or so the video freezes and the audio keeps going and then the video goes super speed to catch up to the audio. This happens regardless of resolution played.

The AppleTV and the Dell are on a gigabit ethernet network, and the MBA is connected via 802.11n. Both would need to go through a D-Link 655 router and a 24-port switch. I can't imagine the LAN speed would be a problem (especially since CK and Gaffigan were fine streaming from the MBA over n).

The AppleTV got its update applied, but this was happening both before and after the update.

I'm new to the ATV, anything I should try?

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ClassActionFursuit
Mar 15, 2006

frumpsnake posted:

It would be better to use Subler to remux the mov into mp4 without re-encoding anything first, but failing that, yes Handbrake should do the job.
Could you explain to me how I can get Subler to make a file with both the audio and video tracks? I can only place one or the other into the queue, I can't seem to get it to output a video file that includes the audio track. The video track alone with no conversion though does seem to work perfectly on the AppleTV.

Alternatively, is there a way to do the same thing in Handbrake without having to convert re-encode anything?

Edit:

Ok, not using the beta version of Subler allowed me to convert it to .mp4. It doesn't play at all on the AppleTV though, it just keeps spinning on the timebar at the bottom (before it threw an error, so things are improving). Seems odd that it doesn't seem to want to work being as the audio track-less version plays completely perfectly.

When I have time to wait for a re-encoding I'll try that using the AppleTV 2 profile in Handbrake.

Edit 2: Handbrake worked! Thanks! Actually it didn't but thanks anyway, we ended up just watching it on the computer. :(

ClassActionFursuit fucked around with this message at 00:40 on May 24, 2012

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