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wins32767
Mar 16, 2007

Blut posted:

Do American customers just have lower expectations or whats the deal here? Going from someone like Emirates or Quantas (or even Virgin or B.A.) to United or Delta is unnecessarily painful for long haul flights. Do any of you with extensive international travel experience have any insight into why American airlines are so low quality?

Cost structure I think. Domestic carriers have an aging pensioned workforce and need to play for healthcare out of their own pockets. Other countries don't have as many concerns with those things.

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