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FordCQC posted:Maybe the problem isn't "Kickstarter is too much like a store when it's not supposed to be," but that people won't back a project without a guarantee of a tangible product delivered to them. The worry for me at least regarding the nature of Kickstarter's perception as a store is that people view the likelihood of the tangible product being delivered as much higher than it is. There is much greater risk whether a product will a) arrive and b) arrive in the predicted format than even a pre-order. Pre-orders usually have some intermediary doing some form of due diligence for the consumer. Sure some lovely or varporware games get sold as pre-orders by Steam or Amazon but given retailers don't want a reputation of offering bad pre-orders they will do some checking to make sure there is some level of quality to the product. Kickstarter of course don't want a bad reputation either but right now I don't think they have a way of filtering out questionable but still plausible projects. They've also shown a willingness to ignore their own TOS when they'll make profit by doing so, such as the case of the "send my daughter to videogame camp" project. Some legal protection may exist in some form but the onus is on the individual to bring about their own restitution rather than there being a clear regulatory structure in place, unlike with actual retailers. Kickstarter are very clear it is a donation rather than a purchase so as to avoid liability after all. All of this leads to the potential people will donate to Kickstarter in the false confidence that they are better protected and more likely (to the point of feeling it is near guaranteed) to receive a product than they actually are.
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Apr 18, 2013 10:40
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