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A ticket came in A password reset site is not working A password reset site that isn't controlled by the Helpdesk or by our Accounts team. A password reset site that no one has ever seen before. So why does this tool exist?
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# ? Aug 13, 2013 16:34 |
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# ? Apr 26, 2024 09:50 |
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mpyro posted:Shame a new topic. Wasn't even halfway done reading the horrors within the last one. It's OK, you don't need archives to continue reading the old one e: Sirotan posted:Yo movax, were we closing the 'poo poo you come across daily' thread as well and combining it with this one? Or was that not the plan? Oh, you're right, that was the initial plan, let's give that a trial run.
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# ? Aug 13, 2013 16:36 |
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THF13 posted:Requesting one of my favorite moments from the previous thread, fan pointed at thermostat.jpg We should compile a "Greatest Hits" for the OP. Some possible candidates: Servertetris.jpg TheSuspenseisKillingMe.jpg FuckYourCableRunsWithMyCircularSaw.jpg
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# ? Aug 13, 2013 16:37 |
The sagas of Midelne and Dick Trauma should be compiled elsewhere for posterity. I tried to get it to put all the posts on one page but the forums seems to ignore the perpage=?? in the URL so I can't. Midelne: http://forums.somethingawful.com/showthread.php?threadid=3022717&userid=28872 Dick: http://forums.somethingawful.com/showthread.php?threadid=3022717&userid=128422
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# ? Aug 13, 2013 16:44 |
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Javid posted:The sagas of Midelne and Dick Trauma should be compiled elsewhere for posterity. I tried to get it to put all the posts on one page but the forums seems to ignore the perpage=?? in the URL so I can't. Disable the 'automatically parse URL' when you post and you should able to the post exact URL you want.
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# ? Aug 13, 2013 16:47 |
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psydude posted:We should compile a "Greatest Hits" for the OP.
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# ? Aug 13, 2013 16:47 |
movax posted:Disable the 'automatically parse URL' when you post and you should able to the post exact URL you want. That I did. But I mean adding perpage=1000 doesn't actually change the number of posts per page, so I can't just PDF print the whole thing in one go.
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# ? Aug 13, 2013 16:49 |
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So a ticket came in. A guy was having connectivity issue with a PC. This is a different client than I normally deal with but not a big deal. I troubleshoot his system, an older XP computer, and signs point to a failed NIC. Call up my manager to let him know because this client isn't on a plan and doesn't have a dedicated support team. Hey, I talked to the guy and troubleshot his PC. Looks like the NIC on his computer failed and will need to be replaced. alright sounds good, make a ticket and send it to sales, they'll quote him a new PC and you can sell it to him. Uhh sell it to him? I'm not a salesman, we have a sales department for that. Since this client isn't on a monthly plan, the agents that work with them have to sell them the upgrades. ... so the only times that sales gets involved is if the client is already in a contract? yes cant we just sell him a $15 nic and get him up and running instead of him being down for a week because we have to order in a new PC for him? No. Sell him a new computer. Do I get commission on it? no, you aren't sales. Only sales gets commission. ...
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# ? Aug 13, 2013 16:56 |
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blackswordca posted:So a ticket came in. AKA they want to save money on commission sales by making people that aren't sales, and therefore commission isn't written into your contract, do the work so the company makes more money
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# ? Aug 13, 2013 16:58 |
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I love how almost every time I start mentally screaming "Get out of there" I look at the username and realize it's you. (Point still stands though.)
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# ? Aug 13, 2013 16:59 |
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Shalhavet posted:It's in the Comedy Goldmine. That and it would've gotten archived anyway.
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# ? Aug 13, 2013 17:02 |
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blackswordca posted:<MORE WORKPLACE ASSHATTERY> Eff that, man. If I make the sale, I get the cut. Or I go to the employment commission with another two pages in the already giant binder of employer malfeasance to file against these people.
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# ? Aug 13, 2013 17:02 |
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Ursine Asylum posted:I love how almost every time I start mentally screaming "Get out of there" I look at the username and realize it's you. I email out 3-5 resumes a day at a minimum. I know I have a few places im in "consideration" for but are taking their sweet time making a decision. Edit: KweezNArt posted:Eff that, man. If I make the sale, I get the cut. Or I go to the employment commission with another two pages in the already giant binder of employer malfeasance to file against these people. Yeah no kidding. Ill be honest, I wouldn't be at all surprised that the guy who wrote up the quote got the commission blackswordca fucked around with this message at 17:06 on Aug 13, 2013 |
# ? Aug 13, 2013 17:02 |
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I read the old thread and I'm glad to see Midelne is finally in greener pastures -- otherwise I think we would have heard him complaining. I've got some stories... I don't know where to start... - There was my racist colleague who turned out to be a pedophile... - The incompetent network engineer who took 45 minutes to tell me a story about how he got his sneakers... - The guy who would have random women visit him at work...
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# ? Aug 13, 2013 17:07 |
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blackswordca posted:dumb sales stuff My last job was similar to this, except there was no sales department, my boss just pocketed anything we made off hardware sales as far as I could tell. Of course, this made me only replace/fix what was called for and not shove new computers and equipment down people's throats unless it was required. I think I even recommended the user buy their own equipment in some cases. I really hated that job, but I liked my clients.
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# ? Aug 13, 2013 17:11 |
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Not IT but in the light of sales. When I worked at best buy for a time, the only people who say extra money from extra sales pushed out were the managers. So instead of being an rear end in a top hat and selling people poo poo they didn't need I'd give them the best bang for their budget which in turn would have me ranked as the best salesman in my department. People would walk in with $100 looking for speakers for their TV and not realize the $89 logitech speakers for computers sound insanely better than the $150 sound bar we had. God I hated best buy. I think the only HDMI cable I sold was the $300 25ft MONSTER hdmi cable, and I tried to talk the guy out of it.
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# ? Aug 13, 2013 17:15 |
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Building Android every day. Ok, to be fair I shouldn't have to, but the init system for android is awful, and since 90% of the internet's pool of knowledge dealing with the actual android source code is how to build it and flash it and if anything goes wrong ask cyanogenmod, I am looking at the code myself for init and other various things. So far so good, the code isn't a terrible mess, the structure is a terrible mess though. Soon I feel like I am going to run into David Bowie and break into a song.
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# ? Aug 13, 2013 17:18 |
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A buddy of mine worked for Best Buy for a month. He ended up being let go because he wouldn't cram Monster cables down the customers throat when they bought a new PC/Monitor combo that had HDMI connections, talk people into opening up credit cards with ridiculous rates, and trying to sell them a Ferrari when they just want a Yugo.
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# ? Aug 13, 2013 17:18 |
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Spazz posted:A buddy of mine worked for Best Buy for a month. He ended up being let go because he wouldn't cram Monster cables down the customers throat when they bought a new PC/Monitor combo that had HDMI connections, talk people into opening up credit cards with ridiculous rates, and trying to sell them a Ferrari when they just want a Yugo. This is basically why I hated Staples as well. Push Norton, Word, service plans and everything else with every purchase. If the whole store did really well we'd get an extra $0.50 per hour on our paycheck
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# ? Aug 13, 2013 17:20 |
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SEKCobra posted:Headshots are normal for all CVs here, is this not true for you guys? it's not common here, but i've seen a lot more of in the past year.
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# ? Aug 13, 2013 17:21 |
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Sab669 posted:This is basically why I hated Staples as well. Push Norton, Word, service plans and everything else with every purchase. If the whole store did really well we'd get an extra $0.50 per hour on our paycheck Honestly, the only shop I've seen that doesn't do that is the Microcenter near me. Those guys also get actual commission from sales, so it's in their best interest to have happy customers. The most they try to do is push warranties, which as long as it covers accidental damage on laptops I'm all for getting those. I had my laptop screen shot with an airsoft rifle and Dell replaced it no questions asked. A lot of these companies also have non-compete clauses, so if you do a little work on the side fixing computers they could technically fire you for it since it's taking business away from Geek$quad. Any employment attorney could poke holes in those contracts, but who can afford that? I turned down an interview for a place in Southern NJ because they wanted me to sign an NDA and non-compete contract prior to even interviewing with them. I laughed at the person I was talking to on the phone and said "No thanks." DreamingApe posted:it's not common here, but i've seen a lot more of in the past year. I think it's the Facebook generation. I have my headshot on my LinkedIn profile, but not on my resume. The first thing I want an employer to see is my experience and accomplishments, what I look like is second. I know a hiring manager who tosses resumes with headshots because of the potential for discrimination cases.
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# ? Aug 13, 2013 17:25 |
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blackswordca posted:So a ticket came in. Tell the client the truth, tell your boss he figured out he can buy his own NIC.
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# ? Aug 13, 2013 17:30 |
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Submitted for OP:
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# ? Aug 13, 2013 17:41 |
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Spazz posted:I think it's the Facebook generation. I have my headshot on my LinkedIn profile, but not on my resume. The first thing I want an employer to see is my experience and accomplishments, what I look like is second. I know a hiring manager who tosses resumes with headshots because of the potential for discrimination cases. Funny, I just disabled my LinkedIN account because it was just sitting there and aquiring "links" that were just as inactive as I was. The Libraryworld doesn't *do* linkedIN it seems.
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# ? Aug 13, 2013 17:41 |
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A phone call came in. yes, you have a dial up account with us no, we do not host your website no, I don't want you to describe child porn to me no, please don't forward it to me yes, please tell the FBI I am pretty sure I had one of these from a different customer not too long ago. That really makes me ill.
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# ? Aug 13, 2013 17:43 |
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5 and a bit years of the poo poo thread and a healthy clique! End of an era. This... this doesn't mean it's the end of the perpetual YotJ does it? D: I was hoping to hop onto that in a coupla months. Right here we go: Marketing people Printers Label printers Bounced emails blamed on our Exchange server I think that about summarises tickets that don't come in (no ticket system) that poo poo me off daily
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# ? Aug 13, 2013 17:48 |
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DreamingApe posted:Funny, I just disabled my LinkedIN account because it was just sitting there and aquiring "links" that were just as inactive as I was. The Libraryworld doesn't *do* linkedIN it seems. I keep mine active because there's someone out there who committed a pretty hilarious DUI that got national coverage who has the same name as me. Given, I'm not a woman, and she's in the Midwest and I'm in PA, I'd rather an employer be able to differentiate between the two.
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# ? Aug 13, 2013 17:51 |
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Spazz posted:I read the old thread and I'm glad to see Midelne is finally in greener pastures -- otherwise I think we would have heard him complaining. I actually sort of viewed it differently. To me his story was almost a Shakespearean tragedy. He starts off with a terrible boss and his final post and the last thing we heard from him was how it appears his new boss is now better.
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# ? Aug 13, 2013 17:59 |
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RIP old thread. I really liked how I created it as a student and then got to use it for the stupidity in my brief tenure as a CJ.
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# ? Aug 13, 2013 18:00 |
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Lum posted:Any others? Movey and the game of musical offices?
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# ? Aug 13, 2013 18:11 |
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blackswordca posted:I email out 3-5 resumes a day at a minimum. I know I have a few places im in "consideration" for but are taking their sweet time making a decision. I'd like to propose that we all back off blackswordca's rear end just a little bit. The guy knows he's in a bad place and is trying to get out.
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# ? Aug 13, 2013 18:24 |
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Customer just asked if we could interface with his spunk server. I assume that was a typo, as the alternative is too vile to contemplate.
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# ? Aug 13, 2013 18:27 |
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Mierdaan posted:Submitted for OP: You kid, but our April Fool's joke this year was a blog post stating that our database platform could now be run on a Blackberry Pi within a BeOS VM. One of our customer's DBAs decided that that was just. too. possible to be an April Fool's joke and spent a week trying to actually make such a beast to prove to us that it wasn't a very funny joke.
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# ? Aug 13, 2013 18:29 |
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psydude posted:We should compile a "Greatest Hits" for the OP. Missing the epic saga of the website printed out, scanned, inserted in to a powerpoint, printed again, faxed, scanned on the other end, emailed, and turned in to a QR code.
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# ? Aug 13, 2013 18:44 |
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ratbert90 posted:Building Android every day. This really is a major problem with getting help on the Internet anyway. There's a shitload of shallow knowledge out there, often replicated (sometimes poorly) from some original source. If you want to go any further than building cyanogenmod for your phone and installing it, you're stuck. Want to know how Android interacts with the radio? Tough poo poo, better start digging through the source code, because xXx420bonerzxXx on the forums knows gently caress-all beyond how to run a rooting util. And if you ask about something, every dumb gently caress will do a google search for what you asked and post the first result without even loving considering if there's any relevance. Gotta get those StackOverflow points!
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# ? Aug 13, 2013 18:47 |
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Sab669 posted:This is basically why I hated Staples as well. Push Norton, Word, service plans and everything else with every purchase. If the whole store did really well we'd get an extra $0.50 per hour on our paycheck The first "Tech" Job I got after getting my A+ cert was in a call center doing tech support for the warranties that Staples (and others) sold. People called in all the time because someone at the store had told them their warranty covered X thing or that they could walk in and get a replacement no questions asked. I grew to hate the sales people until I realized that A) There were plenty of people who were willing to shoot customers straight and B) This was all of course shoved down by management to get better numbers. I left that job after 9 months for a slightly less soul crushing job that I stayed at for 2 years. In the poo poo That Pisses You Off Thread people were discussing monitor resolutions and reminded me of a particular issue I had. We had a vendor that came to over see the final install and setup of a Police Records system. Since I was am the only IT guy at this place, I ended up getting called over and over to perform IT backflips and "make it work..." I got a call from our Court Clerk telling me the Vendor said she needed a larger monitor. I go down there and she has a 20" monitor with a native resolution of 1280x1024. Because she's older this usually runs at 1024x768. Not a big deal right? The software the vendor is pushing wont fit on this screen. So his solution is to get a bigger screen. This isn't the first completely batshit solution this guy has had either. The software supposedly works well and the Police Chief likes it, so I'm willing to make it work, but this guy doesn't seem to understand that we are working with a relatively small budget.
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# ? Aug 13, 2013 18:47 |
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Nativity In Black posted:The first "Tech" Job I got after getting my A+ cert was in a call center doing tech support for the warranties that Staples (and others) sold. People called in all the time because someone at the store had told them their warranty covered X thing or that they could walk in and get a replacement no questions asked. I grew to hate the sales people until I realized that A) There were plenty of people who were willing to shoot customers straight and B) This was all of course shoved down by management to get better numbers. I left that job after 9 months for a slightly less soul crushing job that I stayed at for 2 years. A+ is the worst poo poo as far as I can gather.
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# ? Aug 13, 2013 18:52 |
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Okay if someone can find the requested pictures, I will add them to the OP. I am in the process of grabbing some user post history links from the old thread to add to it now.
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# ? Aug 13, 2013 18:54 |
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Nativity In Black posted:The first "Tech" Job I got after getting my A+ cert was in a call center doing tech support for the warranties that Staples (and others) sold. People called in all the time because someone at the store had told them their warranty covered X thing or that they could walk in and get a replacement no questions asked. I grew to hate the sales people until I realized that A) There were plenty of people who were willing to shoot customers straight and B) This was all of course shoved down by management to get better numbers. I left that job after 9 months for a slightly less soul crushing job that I stayed at for 2 years. That does sound awful. I always felt bad when a customer came back in with a problem and we just had to turn them away and tell them to call the number on the warranty form.
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# ? Aug 13, 2013 18:56 |
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# ? Apr 26, 2024 09:50 |
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Pham Nuwen posted:This really is a major problem with getting help on the Internet anyway. There's a shitload of shallow knowledge out there, often replicated (sometimes poorly) from some original source. If you want to go any further than building cyanogenmod for your phone and installing it, you're stuck. Want to know how Android interacts with the radio? Tough poo poo, better start digging through the source code, because xXx420bonerzxXx on the forums knows gently caress-all beyond how to run a rooting util. And if you ask about something, every dumb gently caress will do a google search for what you asked and post the first result without even loving considering if there's any relevance. Gotta get those StackOverflow points! It's a similar situation for a lot of hardware devices. There are tons of guides on hacking and installing CFW and pirating things on the PSP, but if you want to get down to the metal and low-level functions of the PSP and do some neat stuff, you have to put in some serious effort into finding details and specs on the system itself. It's disappointing that such knowledge isn't as common as it should be. You can still find some nice documentation on older systems like the NES and GBC, though.
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# ? Aug 13, 2013 18:59 |