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I would hope that after they got it figured out someone from the NOC went over and yanked graybeard's poo poo of the rack, set it on the front desk, and put a note on it telling him to leave and never return.
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Aug 15, 2013 03:51
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go3 posted:I think weve had 1 poster with an overall positive Barracuda experience. Then there are the 4 or 5 with stories similar to yours of Barracuda support being useless when they encounter a problem that isn't easily fixed. I'm in the group that believes Barracuda is poo poo in every way possible and should be avoided due to a similar experience. e: I've got some homebrewed oktoberfest that I need to keg this weekend. Galler fucked around with this message at 19:01 on Aug 17, 2013 |
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Aug 17, 2013 18:34
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skipdogg posted:DameWare for local lan, TeamViewer for anything else. Works well for us. This is my preferred solution as well.
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Aug 19, 2013 23:37
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More importantly Windows XP mode is poo poo and breaks horribly and randomly very often. Make an XP VM if you need xp for something. Alternatively give up and install XP because it's a lot easier in the long run.
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Aug 20, 2013 00:02
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nexxai posted:I know what he's saying - what I'm saying is that they would be identical. If "XP Mode" won't work for you, creating your own has a high probability of producing identical results. No, creating a XP VM with any other virtualization technology is worlds better than that half-assed piece of poo poo Microsoft Virtual PC.
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Aug 20, 2013 00:34
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Dick Trauma posted:The PC has a mysterious parallel port dongle on it that might be for the app. I need to get answers out of the worthless vendor that supports the app before I do anything interesting. I'd love to use XP mode for this since by the end of the year the app will be able to work in 7 and this would save me some trouble. The big issues I found with using XP Mode in production were, as described above, getting users to be able to actually start it up, XP Mode being shutdown improperly, and the integration features being unreliable at best. We ended up banning the use of it because it was wasting too much of IT's time and instead either made proper VMs or just used a physical XP machine. Indecently if you start digging through the XP Mode settings it looks suspiciously like a really early stripped down version of VMware workstation/player. Before it was banned we had it working perfectly on a couple dozen computers until it failed one by one on all of them. It would do this in a variety of ways and seemingly at random. Part of the issue was that XP Mode will, by default, attempt to hibernate the XP VM when XP Mode is exited. If the user gets impatient (it can take a while) or something happens to the host machine that causes this process to be unsuccessful bad poo poo happens. It also breaks for other unknown reasons. Often the user would start up XP Mode and find that they could not connect to any of the host drives/printers/network/whatever. They just suddenly had an isolated XP VM. I occasionally had success turning off as much of the integration stuff as I could and treating the VM like a proper VM (joining it to the domain and such) but this tended to either break other things or horribly confuse the user. If it did break there was generally no fixing it. Even uninstalling and reinstalling rarely changed anything. I've seen two computers being setup side by side completely identically with XP Mode working on one and being broken from the start on another. Considering you only need it to work for a short time I would just stick with a physical XP box. Failing that VirtualBox (free), VMware Workstation ($250 retail) work much, much better and both support parallel port pass-through with a bit of effort.
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Aug 20, 2013 01:45
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pixaal posted:So Friday I mentioned Barracuda not sending an RMA and a goon co-worker using a spare and getting shot down. Well Monday he called since the senior tech is now on vacaction. He planned to spend all day since he needed a new case number. He was on the phone with them for 5 minutes he just told them he was losing faith in the device. Now wait for the RMA to also be broken and the RMA for the RMA to not be broken but still not work properly even after someone from Barracuda spends hours configuring it for you (over the course of a week). Not that I have personal experience with that exact sequence or anything.
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Aug 21, 2013 03:24
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This is a pretty major SLA breach and I'm going to have to CC half of Packet's organization now 
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Aug 24, 2013 16:48
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WHERE MY HAT IS AT posted:Our school just made this change as well, I would hate to be tech support there right about now. At least while they were changing things they also changed our LMS from Angel to Desire2Learn, so we can all stop using IE6 just to submit assignments and download lecture notes! (If you've never had the pleasure of using Angel, it's like blackboard only ten thousand times more poorly written): My school uses desire2learn and it's a horribly slow and convoluted mess that silently fails assignment submissions and other poo poo. It's probably better than Angel and about as lovely as blackboard if not a bit worse.
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Aug 28, 2013 17:27
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We had one group that needed 32bit Win7 for some lovely application that was taking forever to get updated. They got the same laptops as everyone else with 8GB of RAM. It cost like $30 extra or something insignificant like that and their laptops will get reimaged with 64bit Win7 before too long (some already have) now that the application has been updated. If we hadn't done it that way we would need to get approval and then order the extra RAM individually each time we switched one to 64bit.
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Aug 29, 2013 18:27
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Lum posted:Probably goes without saying that this machine does not have an SSD. That's your problem. The place I was working for over the summer had similar Dell laptops with mechanical drives and they were slow as gently caress. I'm not sure if Dell uses especially lovely hard drives or if they have some hardware/firmware flaw but the I/O on those laptops was extremely bad even by mechanical drive standards. e: My technical challenge for the day was trying (and failing) to unfuck my google voice. Somehow a voicemail escaped google voice and ended up somewhere else on my phone. In the process of trying to fix that my google voice number stopped forwarding to my cell. It just says "call cannot be completed as dialed" and hangs up. I can forward the number to my home phone and it works fine. I generated another google voice number on another account and can forward that to my cell but my original number will not work. Slightly hosed since that's the number I've given everyone and is the number on my resume. Not completely hosed since it will at least go to the home phone. I think it's time to just give up on google voice and pay out the nose for text messaging through my carrier. Galler fucked around with this message at 00:01 on Aug 30, 2013 |
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Aug 29, 2013 23:52
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When Combofix fucks up, and it does sometimes, it fucks up bad and can be much worse than whatever you were using it to fix in the first place.
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Sep 4, 2013 22:49
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fivre posted:FTFY.  Spermy Smurf posted:Cant find the "poo poo that pisses you off" thread, so posting here. Spermy Smurf posted:We've had 12 Optiplex 790's with power supplies that have blown. These were all purchased a year ago, and are in our offices all over the state.
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Sep 5, 2013 22:03
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It's probably faster to do everything in powershell than dick around with server 2012's GUI.
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Sep 6, 2013 21:06
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EuphrosyneD posted:Dilbert, what's wrong with bog-standard dump(8) piped into a gzipped tarball or something? I think the issue is none of the (correct) solutions he's proposed or any of the other (correct) solutions in this thread cost money. Services need to cost money because then there's someone to blame if they fail even if it is more likely that they will fail because they suck. No this doesn't make any loving sense but the people in charge didn't get to where they are by making sense they got there by bullshitting and scapegoating. Dilbert hire me to come in and P2V that server for $200/hr. I'm an expensive outsider so clearly I'm a better option than you pushing the same loving buttons for your current salary.
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Sep 11, 2013 23:28
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Gweenz posted:People are morons and will open any attachment that catches their interest, or "forces" them into action. Examples: 
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Sep 13, 2013 00:07
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Entropic posted:Yeah, the ones I've seen, there's been minimal actual harm done to the computer in question, their strategy is mostly geared toward trying to get the user to give them a credit card payment over the phone. There's one version of it that I think doesn't even bother getting the user to download anything, they just direct the user to some scary looking part of the windows system logs and try to get them to give a CC number over the phone to 'fix it'. Someone needs to give one of those scammers access to a VM setup like this. They also need to roleplay someone who is very particular about how their computer is setup and that everything is perfect right now oh god don't touch anything I need that.
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Sep 17, 2013 23:06
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Powerful Two-Hander posted:You should get it etched with "In case of emergency, please do the needful" and an arrow to the opener. A SA grenade would be neat but this is loving hilarious and perfect for anyone in IT.
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Sep 21, 2013 21:11
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blackswordca posted:Looks like Blackberry is being bought out by a company called "Fairfax Financial Holdings" for the tune of $4.7 billion. Kyrosiris posted:Correct, but with the rash of firings because of stuff people have posted on Facebook that involved alcohol, I dunno if "having been drunk two weekends ago" is as safe as it used to be either.
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Sep 23, 2013 22:58
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Alternatively we just give up, call ourselves Tech Priests, and take over Mars.Mysteries and the Warnings posted:The Mysteries of the Cult Mechanicus
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Sep 25, 2013 01:49
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coyo7e posted:Yeah this is hilarious until you had a couple too many cups of coffee or sodas in a day, and fail due to your sample being too watered down - which is an instant positive since people who do drugs tend to think they can ingest other poo poo to dilute their samples and come out clean.. I get really bad headaches if I get even slightly dehydrated so as a result I drink a lot of water. I'm always paranoid I'm going to fail one of those test for the reason you mentioned. Fortunately I've only ever had piss tests prior to employment and I knew at least a few days ahead of time that one would be coming up so I could cut back on my hydration for a bit.
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Sep 26, 2013 03:12
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Agrikk posted:At what point do people just give up and let their poo poo go fallow? Were these places originally organized wiring closets that then went bad over time due to apathy or were they always set up like my kids' tinkertoy/lego constructions? The last place I worked had some pretty hosed up wiring closets due to a variety of issues. The short version is that only the people on the help desk actually care about how everything is cabled because they are the only ones who ever physically interact with the equipment. The people that order the equipment never bother to check if there is room or infrastructure ahead of time and dump everything on the help desk at the last minute and holy poo poo this needs to be done yesterday stop making excuses and make it work. Help desk hacks something together to get it working and lets the appropriate people know what happened and what needs to be done to correct it but since it works now and the guilty parties kissed some rear end nothing happens or changes. Only way that poo poo was ever going to get fixed was for the help desk techs to volunteer their time and gently caress that. Especially when your highly educated and skilled* rear end is getting paid less than someone stocking shelves as Costco. *Side note: Aside from the tickets that came in the help desk handled most of the most systems administration, email administration, virtualization, most networking tasks, company cell phones, printers (gently caress printers), everything to do with desktops/laptops etc. 3 full time people for around 800 employees. There were 3 other people there whose job titles would have suggested that they handled most of those tasks but the IT director was fine with them pushing all their work off onto the help desk. Help desk didn't like it but frankly things went smoother when the help desk handled everything. The lazy assholes making the help desk do everything tended to completely gently caress up everything they touched.
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Sep 26, 2013 23:37
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He's aware:tehloki posted:Oops. I got my dropbox public links suspended for excess bandwidth usage with those server room photos. Oh well, once they're a few pages back I'm sure less people will be viewing them in rapid succession. Curse you, convenience of [timg]
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Sep 27, 2013 03:52
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Clothing can serve other purposes besides just covering body parts up. 
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Sep 28, 2013 23:36
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I was really hoping he would kick through the drywall and go back to work like nothing happened.
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Oct 1, 2013 00:29
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"I know how things used to work* 15 years ago in this fast paced field where everything changes every couple years  "*I probably didn't understand the way things worked 15 years ago either.
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Oct 2, 2013 02:54
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God drat, domain renewals are so loving cheap there's no reason not to just buy a few more years every time you think know about it.
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Oct 3, 2013 17:48
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ToxicFrog posted:Moral of the story: if there is a button that users can press, they will press it, no matter how well hidden you think it is. The opposite is of course also true. If there is a button the user MUST press they will be unable to find it no matter how obvious its placement.
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Oct 7, 2013 17:32
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Caged posted:I once had someone in a marketing team back in like 2007 wanting to trade her thin and light laptop in for a thin and light laptop that could also play Second Life. That was an interesting discussion.
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Oct 9, 2013 00:56
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CitizenKain posted:I'm curious what sort of place you are in where investigating traffic is somehow against the law. Especially traffic on a machine you don't own crossing a network you don't own.  ing there next spring) in the IT security division. For some particularly troublesome maleware it was often easiest to throw some tools at a memory dump. PCs in the US? Queue up a memory dump and have at it. UK or EU country? Need approval from the regional security manager and then to avoid accidentally grabbing any personal information in that memory dump we would have to get in touch with the user of the computer and have them close everything, reboot, and log back in without doing -anything- until the dump was complete. The fact that the equipment was owned by the company and that everyone involved was employed by the company didn't matter.
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Oct 16, 2013 21:02
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I don't agree with the IDEs are a crutch argument but you absolutely don't want someone building an engine solely with an impact gun. Whole bunch of bolts in an engine that need to be torqued correctly which can't be done with much accuracy using an impact gun. e: Well technically there are very expensive electric impacts used by some large manufacturing companies which torque every bolt to a precise value but your mechanic doesn't have one of those. Galler fucked around with this message at 01:10 on Oct 19, 2013 |
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Oct 19, 2013 00:56
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Even if they knew the address to Merriam-Webster or dictionary.com, which they probably don't even if they know the name 'dictionary.com', they would just type it into the search bar like they type everything else they want out of the internet. There are a very large number of people who do not know that the URL bar is a thing that they can actually interact with. Websites aren't individual things they get information from they just stick words into the search bar and the internet returns information.
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Oct 29, 2013 22:05
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The Major never had to carry around a loving tablet what is this horseshit
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Nov 8, 2013 00:16
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KillHour posted:Nope. I just found out it's for a "chain restaurant" so they can make sure their menu videos are playing correctly and switching over for breakfast/lunch. Haha, holy poo poo, it gets better with every post. This is the best thing.
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Nov 8, 2013 17:19
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Caged posted:I dunno, I wouldn't be phoning someone between 11am-11:02am on the 11th and I wouldn't expect to receive a call then either. Same goes for planning calls before - if it's going to run into 11am then don't do it. E: Also I don't really "get" the concept of a moment of silence but I'll play along. I like being silent anyway. Galler fucked around with this message at 18:38 on Nov 11, 2013 |
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Nov 11, 2013 18:35
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Powerful Two-Hander posted:Second place for OCD irritation is when people send me diagrams where the boxes don't line up or the lines aren't straight. Use the construction lines you idiots Good news! Visio 2013 doesn't give a gently caress about how you want your boxes aligned. I've turned every snap to option on and off and a whole bunch of permutations and it didn't make any difference.
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Nov 13, 2013 17:21
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I've got about a dozen of them stuck to my CO2 tank just waiting to be used for whatever. Maybe a stir plate 
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Nov 14, 2013 05:30
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Loose Ifer posted:On a more sad note i get to work all weekend installing trend antivirus because our script doesn't work with the new version and they 'don't have the resources' to write a new one. I'm so sorry that you must waste your time installing a completely worthless AV. If it's any consolation Trend is slightly better than McAfee.
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Dec 7, 2013 01:57
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I think this lack of fucks giving even extends to making money at this point.
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Dec 17, 2013 21:40
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Nerdrock posted:What's even better: Is that there was no way to lock down iPads to prevent system updates aside from doing it network-level. Upgrading from 6.whatever to iOS 7 would destroy your MDM profile and also any restrictions associated with it. It's a mess of loving epic proportions. It's almost like those things are consumer toys and shouldn't be used for anything else. Unfortunately I'm all too aware that they will continue to be sledgehammered through that round hole. blackswordca posted:Its Bell, any work would be out east in Ontario or Quebec unfortunately :/ Are those places worse than whatever ring of hell you currently reside?
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Dec 23, 2013 22:37
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