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vanity slug
Jul 20, 2010

baquerd posted:

...and that's how I got chlamydia, I wasn't fooling around with anyone else I swear! Yep, vagina infected laptop did it, really!

A ticket came in: From STD to CTD

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vanity slug
Jul 20, 2010

They should probably change the placement of the MFP. Or making it more difficult to slam open the door.

vanity slug
Jul 20, 2010

The guy heer cann't stop mispeling simpel words which are corected by spellhcek. He is a manager.

vanity slug
Jul 20, 2010

nitrogen posted:

We promoted a support monkey to be a mysql DBA.

He just quit, on the spot, and I quote:

"I will not use or support a company or database that uses racist terminology like 'master' and 'slave.'"

So you call him a monkey?

vanity slug
Jul 20, 2010

Our signatures are added automatically when sent externally because of local legal requirements. It sucks.

vanity slug
Jul 20, 2010

Agrikk posted:

Take a picture of that server and complain to HP's Customer Support. Feedback from customers is the only way things will impro-oh gently caress it. Who am I kidding?

Skip Customer Support, go straight to Account Manager.

vanity slug
Jul 20, 2010

I'd just like to remind people of the HP Engineer loving around with a metal screwdriver in a CPU slot to remove the thermal paste. Yep, he broke it (more).

vanity slug
Jul 20, 2010

I've seen a few TPM modules fail (T410). But that's like... 5 modules out of thousands of laptops.

vanity slug
Jul 20, 2010

Vin BioEthanol posted:

What kind of fan and dock connector failure rate you have on t410s? I only have about 50 of those, about 150 400s and 150 420s but I've probably called in close to every 410 for fan and dock connector.
We don't use docking station so I can't tell you about those, but we've had a fair share of fan errors. Don't have the exact statistics, maybe ~3%.

vanity slug
Jul 20, 2010

We're moving to HP Elitebooks and had to replace the fans for all of them, because of shoddy cabling the fans were either alwasy blowing, or never blowing. That's thousands of laptops they had to fix in a few weeks.

vanity slug
Jul 20, 2010

20C is pretty warm. 19C is my limit.

vanity slug
Jul 20, 2010

Well, GOogle Public DNS uses anycast and you're automagically redirected to the nearest location. I'm in the Netherlands and I'm getting 10-15ms, which is physically impossible if the servers were located in the US.

vanity slug
Jul 20, 2010

We're just in the alcohol part of the thread cycle, soon we're back to bitching about printers or something.

vanity slug
Jul 20, 2010

nexxai posted:

That is the laziest, un-true "denial" that I've ever heard. Just because a particular application hasn't been certified "PCI compliant" doesn't mean that it can't work in a PCI environment. You just need to be able to show an auditor that you've taken the necessary steps to mitigate any potential non-compliant functions.

In this case, you would tell your auditor "We deployed XXXXXXXX application with PDQ Deploy which typically deals with credit card information, but we created the installer to only store the installation key, and no credit card details are stored in the package. On top of that, we've set the installation options to never store any details, ensuring that PCI compliance is maintained, rather than potentially being in non-compliance by a manual install that selects the wrong options."

Denied, PCI

vanity slug
Jul 20, 2010

Visited our offsite backup location. Looked great, until I was about to leave and looked at the ceiling. Can you guess what caught my eye?

Sprinkler system.

vanity slug
Jul 20, 2010

papa_november posted:

I'd have zero tolerance for that bullshit. Worries over wi-fi and cellphone radiation are simply newer additions to a longer list of such boogiemen as flouridation and chemtrails.

That poo poo really clogs up the drains, man.

vanity slug
Jul 20, 2010

Entropic posted:

I remember this guy's previous system because he had a video card that wouldn't quite fit in the case so he used a dremel or something to cut off bits of its plastic casing until it fit.

:black101:

vanity slug
Jul 20, 2010

If someone wants to look at porn, they're gonna look at porn.

vanity slug
Jul 20, 2010

rolleyes posted:

Our standard technique was to create hyperlinks to whatever we wanted to run in Word.

The modern version is using a VB script to bypass Applocker with Word.

vanity slug
Jul 20, 2010

Setting your locale to English also solves Microsoft's websites all being automatically translated to Dutch. Joy!

There's also a Dutch thread in SAL, btw. Join us! I posted a job in there, you too could achieve the Year of the Job 2014.

vanity slug
Jul 20, 2010

GreenNight posted:

Oh right ESX. Have any of you use Jabber? We're trying to decide between Jabber and Lync. We get both with our licensing.

Then you might as well go for Lync.

vanity slug
Jul 20, 2010

"Dr. Evil. I didn't spend 6 years in evil medical school to be called mister, thank you very much."

vanity slug
Jul 20, 2010

Had to rename a user to 'elopes' after she got married. We had a good laugh about that one.

vanity slug
Jul 20, 2010

rolleyes posted:

Well if you can get control of the box then you can route your pyramid scheme / lottery / whatever scam calls through it. Kind of like compromising an email server to send spam.

Couldn't you use it to place calls to (your own) expensive phone numbers and rake in the cash that way?

vanity slug
Jul 20, 2010

Swink posted:

"Printer is out of toner"

"What colour?"

"I dont know."

"..."


"..."



Black. It was out of black.

So it's all of them!

vanity slug
Jul 20, 2010

evobatman posted:

RIP fellow goon and SH/SC'er Evilmuppet :( Hopefully he's in a better place now.

What?

vanity slug
Jul 20, 2010

m.hache posted:

So it's Microsoft's fault then.

Why did you tell Microsoft about your domain admin password, blackswordca?

vanity slug
Jul 20, 2010

Lareous posted:

I'm at a loss to how you'd manage HVAC other than call the repair guy when it breaks.

You're now that guy.

vanity slug
Jul 20, 2010

Your project managers are allowed to delete anything?

vanity slug
Jul 20, 2010

They can't do payroll because one machine failed? That doesn't sound like it's Microsoft's fault.

vanity slug
Jul 20, 2010

Daylen Drazzi posted:

Why not just disable all but the necessary USB ports in BIOS and then password protect BIOS? Then it doesn't matter a drat bit if someone installs a key logger because even the dumbest user is going to realize that their keyboard or mouse isn't working.

Physical key loggers work because they're in between the keyboard and USB port.

vanity slug
Jul 20, 2010

Are you running SCOM? We're running a report that dumps all the Event ID 4740s into our mailbox so we can quickly check the source of the lockouts (okay okay, we can determine if it's internal or external).

Most of the time we just blame ActiveSync devices.

vanity slug
Jul 20, 2010

m.hache posted:

Maybe on a cell phone. I'm pretty sure a single season of anything on Netflix will go over 12GB.

Not really, more like 2GB. At least on my laptop.

vanity slug
Jul 20, 2010

Great Beer posted:

I don't know if any of you have had the displeasure of working with a company called Deloitte but they have the worst loving support in the world. All tickets are immediately bounced back to desk side and the one person that does reply to questions is both an idiot and barely speaks English.

Example: their lovely software crashes our lovely old version of Internet explorer. They send some basic instructions to get it fixed that don't work and were designed for XP.

"Hey we did the cache clearing you asked us to do but we can't change any other IE8 settings due to security policy."
"Upgrade user to IE9"
"We can't because its not approved for use with any of our other software."
"Change the following settings in IE8"
"They're locked down."
"It is a problem with windows not us"

This basic exchange has occurred every day for nearly two weeks while there ticket gets kicked back and forth.

Fix your poo poo assholes. :argh:

Hey, I work for deloitte. Which software? Hell, which country?

vanity slug
Jul 20, 2010

spankmeister posted:

Isn't Deloitte kinda like KPMG in that all their divisions are all loosely related but separate kingdoms?

Used to be, but it's changing (mostly to reduce costs).

vanity slug
Jul 20, 2010

Lum posted:

That actually brings up a serious question I have for the UK people here.

Got a few issues going on at work that I really can't post about right now, but is there anything like an IT workers union in the UK, or if not any particular generalised union (e.g. unite) that people would recommend?

E: Ideally, one that won't refuse to help because the issue started before I joined.

Unite or CWU, I think.

vanity slug
Jul 20, 2010

Hell, you don't even need Google. The Office help is pretty awesome.

vanity slug
Jul 20, 2010

Lum posted:

Welp, I'm now a member of the Unite union, and apparently I'm not the only one in my division who is (the union rep is a software developer up at head office).

Lets see how this goes, never been in a union before.

Start learning the Internationale and stockpile on molotov cocktails. Since you work in IT, you should have plenty of alcohol, all you need is sand and fuel. Welcome, comrade.

vanity slug
Jul 20, 2010

less than three posted:

One day our place was doing fire alarm testing or something, and the FIRE strobe light outside the datacentre entrance didn't shut off when they were finished. I took a screenshot of our datacentre temperature monitoring map and changed almost all of the green boxes to red, laid it on top of where the usual monitoring map is. The NOC guy who was on lunch when I did it burst into a meeting the rest of us were sitting in slightly panicked but unsure if he should have interrupted us "Uhh... guys sorry to interrupt, you know what's up with the datacentre? It seems to be on fire?"

Many laughs were had by all.

Extreme Disaster Recovery test :black101:

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vanity slug
Jul 20, 2010

Lease your printers.

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