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Javid
Oct 21, 2004

:jpmf:
The sagas of Midelne and Dick Trauma should be compiled elsewhere for posterity. I tried to get it to put all the posts on one page but the forums seems to ignore the perpage=?? in the URL so I can't.

Midelne: http://forums.somethingawful.com/showthread.php?threadid=3022717&userid=28872
Dick: http://forums.somethingawful.com/showthread.php?threadid=3022717&userid=128422

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Javid
Oct 21, 2004

:jpmf:

movax posted:

Disable the 'automatically parse URL' when you post and you should able to the post exact URL you want.

That I did. But I mean adding perpage=1000 doesn't actually change the number of posts per page, so I can't just PDF print the whole thing in one go.

Javid
Oct 21, 2004

:jpmf:
My roommate's swamped at work because it's deer season and their main manager went "see ya, suckers" and disappeared into the woods for the duration. Sucks for them, but I'll be doing the exact same thing in a couple weeks.

I reject this notion that your employer owns your rear end day and night. No less than five people have quit after one day of training here because the ratio of pay to butt-pain isn't favorable, yet they refuse to modify either value, instead just expecting the two people they do have to abandon any idea of time off ever.

This is the same manager who insinuated I was somehow in the wrong for being late due to my class schedule - which they knew about on hire, but hired me anyway because nobody else wants this job

Javid
Oct 21, 2004

:jpmf:
I'll call off of an overnight for a 10 AM event the next day, so I can be awake enough to function for it. I can call it 3 weeks or 2 days ahead, and they still sit on it until the 11th hour and frantically call the other guy on his day off to cover it. He probably thinks I'm a dick, but whatever, I give more than ample notice for my sanity days.

Javid
Oct 21, 2004

:jpmf:

rolleyes posted:

So, on the one hand this is definitely lovely. On the other, doesn't this give you enormous power? If they're really struggling that hard to find people willing to do the job, then I'd have thought the ball's in your court. I'm not suggesting you poo poo all over your manager's desk, but you should definitely feel fairly safe in standing up for your rights / agreements - which, to be fair, it sounds like you did so maybe it's not entirely bad?

Oh yeah. Around when I learned of the walk- outs is when I quit asking for the days I needed off for class or whatever. Covering the odd conflicting night sucks for them, but enormously less than replacing me, which they functionally can't. The pool of people who will work 12 hour overnights is small, news at 11.

Javid
Oct 21, 2004

:jpmf:
A lot of people just don't think their mother's name is both easily looked up and not at all an original idea. They genuinely think they're clever and that you'll be impressed by their scheme.


"My password is Binky! He's my pomeranian! Who would guess that?" *posts eight photos a day of "Look at this cute little guy in my purse with me at work! #binky #pomeranian #starbucks #initech" to every social media site with an iphone app*

Javid fucked around with this message at 01:27 on Sep 23, 2013

Javid
Oct 21, 2004

:jpmf:

Ursine Asylum posted:

I have to wonder if that buildup was worth the reaction shot they got out of it, given that the point where the video cuts off was probably "Welp, I can't get anything done today, have fun opening my office back up!"

I dunno, I'd have fun just busting through the wall right there, since it's gotta go anyway.

Javid
Oct 21, 2004

:jpmf:
Without touching the guy's other flaws, "wanting to go home at the end of your scheduled shift" is not outrageous.

Javid
Oct 21, 2004

:jpmf:
^ that, I will push back against a script that has nothing to do with the actual problem but a tech with a clue gets substantially more trust.

Javid
Oct 21, 2004

:jpmf:
I have spent the last month trying to deal with a woman who has somehow landed herself a workweek of between 8 and 16 hours. Her office hours are something like 9-12 mon-thurs. Not that those numbers are a reliable gauge of when she will be there and pick up the phone. She's also forgetful; more than twice now she's told me she had all the paperwork she needed, only to call me the next day because she remembered something ABSOLUTELY VITAL. And of course, she is the only point of contact for an entire company.

Javid
Oct 21, 2004

:jpmf:
She loving did it again. "I just need one more thing.." And of course, she's taking tomorrow off, which just leaves us Wednesday to unfuck things for a Thursday deadline.

Javid
Oct 21, 2004

:jpmf:
The windows update to fix windows updates getting stuck is, itself, stuck. God dammit.

Javid
Oct 21, 2004

:jpmf:
Raise hell with their chat support. Last time they blew their "guaranteed delivery date" I got on chat and every time they tried to be all "well sometimes stuff happens" I pasted that "GUARANTEED delivery date" and eventually they ended up refunding the entire order AND letting me keep the cord. I doubt they'd do it for expensive stuff but it's probably worth 20 bucks if you have time and want to vent.

Javid
Oct 21, 2004

:jpmf:

skooma512 posted:

I just asked them to refund the shipping. I don't like having a go at CSRs as I always feel really weird being aggressive about not getting my computer crap on time so I can play vidya games when they're in India surrounded by poverty.

Yeah, I'm not a DICK to them. I make a point of saying I know it's not their fault personally, but here is the problem and here is what I need to happen. The company offers it and guarantees it, something needs to happen if they gently caress it up. The script tells them to say they can't do it but they will eventually. The full refund was unexpected, I WANTED them to send another one faster, but that was almost certainly more expensive to them than just refunding the whole thing. (ordered a cord with 2-day on Thursday with a guaranteed delivery on Saturday and then it got bumped to Monday; caught the change early Friday while there was still time to have one overnighted by Saturday - admitted edge case for sure)

Javid
Oct 21, 2004

:jpmf:
Something that an ipad doesn't have.

Javid
Oct 21, 2004

:jpmf:

Kuros posted:

A ticket came in...

Or to be more precise, someone walked up to my desk and thought they had a virus as they were getting email bombed. Turns out a few people were getting email bombed from a single source. The first email in the bomb stated "Happy April Fools! You're inbox is going to get bombed!" I got our Network Operations team involved and with some teamwork, we found out who the culprit was and my co-worker got a message from the culprit when he tried to remote into the offending machine.

Paraphrased, the culprit asked if he should stop his shenanigans and how we caught him. This was over our chat client, so screenshots were taken.

Our head of IT got wind of this and was extremely pissed off and went to talk to the guy directly along with our IT Security Manager. I overheard talk of getting the culprit's manager, his manager's manager and his VP involved.

Said culprit has had his equipment taken away from him and walked out the door.

April Fools indeed.

These stories warm my heart. Some people are nowhere near as funny as they think they are.

Javid
Oct 21, 2004

:jpmf:
Nothing makes me quite as interested in the contents of an e-mail (which I might have otherwise ignored) as a frantic recall request.

Javid
Oct 21, 2004

:jpmf:
My favorite policy-username was a guy named Richard Tate getting tater. Hell yes he kept it. Also resulting in the nickname "Dick Tater".

Javid
Oct 21, 2004

:jpmf:
My unfortunate mother works in a call center and has similar stories. They're not allowed to hang up or ask the person to hang up, but they still get dinged if a call lasts too long and isn't a big order or whatever. Old grandmas call just to have somebody to chat with.

Javid
Oct 21, 2004

:jpmf:
Apparently a <1 second power blink here 4 hours ago has brought whatever network the local supermarket has for its register/scanners to its knees. Some poor tech is either frantically trying to fix it or blissfully unaware of the shitstorm he's in for in the morning.

Javid fucked around with this message at 04:45 on May 4, 2014

Javid
Oct 21, 2004

:jpmf:
Voicemail has made us lazy as a species.

Javid
Oct 21, 2004

:jpmf:
You can if you quit due to a hostile work environment. More of an uphill battle than being fired though.

Javid
Oct 21, 2004

:jpmf:
The unwritten/unspoken policy at the places I've been is that the "random" tests are aimed at people they know for sure will pass, OR people they want to get rid of.

Javid
Oct 21, 2004

:jpmf:
After having a tech demand to screen share to diagnose an issue on a piece of hardware that wasn't even attached to the system, I can sympathize with being resistant to it if they want it for every single thing.

Javid
Oct 21, 2004

:jpmf:
My mom's is always good for fossils.



The lint bears a suspicious resemblance to the color of her cat.

Javid
Oct 21, 2004

:jpmf:

NZAmoeba posted:

That's four mouse pads pressed together to make one giant mouse pad

edit: and what's clearly a dog tag on the cat



:spergin:

They're coasters.

nothingtrend posted:

Maybe the cat has species dysphoria and thinks its a dog?

Yes. She will also take a leash if it gets her yard time.



Have a video also.


E: also here's her ancient keyboard. She's a really fast touch typer, as you can see.

Javid fucked around with this message at 04:22 on May 26, 2014

Javid
Oct 21, 2004

:jpmf:
A text came in:



Lost it at "trilobite". Was able to determine she was out of hard drive space and aimed her at wal-mart to grab a random 1tb external drive to fill with whatever bullshit she manages to accumulate.

Javid
Oct 21, 2004

:jpmf:
Percussive maintenance is a time-honored art.

Javid
Oct 21, 2004

:jpmf:
Ahh, backups. I'm having that fight with my poor, paranoid mother right now. She's stuck in a loop of indecision between wanting to have her stuff backed up, and intense paranoia about "extra copies" of her personal documents existing. Also she doesn't want to pay anything.

It seemed simple - she at least manages to have everything in C:/users/Mom, and her total accumulated crap is a paltry 15 gigs.

My suggestion - full backup, weekly incremental backups, all synced to mega.co.nz where I'd then sync it myself to my storage drive so there were multiple backups in case mega gets raided (not unlikely) or whatever. Denied. She doesn't trust "the cloud", refuses to even attempt to comprehend encryption.

I managed to convince her to buy a flash drive and let me show her how to run a backup of her personal data to it once a week or so. She bought the drive but hasn't made time for actually using it. Because she is somehow capable of being too tired for someone else to work on a computer in her presence.

At this point I'm just gonna go over while she's at work and run a backup myself, since she's probably never going to actually do poo poo on her own.

Javid
Oct 21, 2004

:jpmf:

EAT THE EGGS RICOLA posted:

Set her up with Crashplan Free and sync her stuff on to your storage daily. It's super easy to set up.

If I could convince her to trust any third party service whatsoever I wouldn't be posting here about how dumb she is.

Right now I'm using a portable app to back up her /Mom folder to a flash drive, and I'm gonna run an incremental every time I come over here. And maybe she'll copy something over to her flash drive someday if she gets brave enough.

Javid
Oct 21, 2004

:jpmf:
So here's what she hears if I say that.

EAT THE EGGS RICOLA posted:

The free versBZZ BZZZZZZ computer BZZZZZ HERPLE FLEEBLE paid GLORP OOGA BOOGA SENDING YOUR DATA TO NIGERIA hosting.

This is a woman who refuses to let her computer remember a password for her, nor shall she retain it inside her brain, so she makes a new amazon account every christmas.

Javid
Oct 21, 2004

:jpmf:
I care enough to not just fiddle while it burns.

Now realizing a solid chunk of her disk usage is Desktop/OLD PC/C/WINDOWS and /Program Files :stare:

Javid
Oct 21, 2004

:jpmf:
Sent an image to a printing company to make us some business cards. Image looks great on my ipad as shown to the company owner, somehow looks like absolute poo poo on the printing company's computer, and instead of replying to the e-mail I sent with it attached to, you know, tell me it came through hosed, they just sit on it until he goes in to place the order for the cards.

Javid
Oct 21, 2004

:jpmf:
Phone support lines are actually designed to piss you off and get you to hang up so they don't actually have to help you.

Javid
Oct 21, 2004

:jpmf:


Ugh, somebody's got something. Only one possible culprit, really...



Huh, annoying but not as bad as it could be..

Freshly-nuked browser history. Hello. Let's check the recycle bin...

Full of porn! No picture, y'all know what lovely JPEG porn looks like.

And finally, I check the MSE history, and find the best part.









GOD DAMMIT

Javid
Oct 21, 2004

:jpmf:

Wibla posted:

That looks more like "A termination came in..." after his manager and HR has been involved. heh.

lol no, this is the company owner's personal netbook.

All that said, this is a very small business, not some big company with IT. Thank gently caress, he didn't actually run it, just hit the wrong button and kept MSE from deleting it. Allegedly the laptop does SOMETHING but I haven't seen it, and MSE/adaware both declare it clean. :iiam:

Javid
Oct 21, 2004

:jpmf:
Having been bounced between two companies/departments each insisting the other one was the one that could help me, I can understand the "No, gently caress you, fix it" attitude. Far too many companies just want the fastest, flimsiest excuse to push the call to someone else. Yours may not be one of them, but the rest are why people have zero patience on the phone.

Example: Qwest tech insisting that being unable to connect to the internet on multiple devices with different OSes was absolutely a corrupted install of Windows, and I'd have to call Microsoft. Someone who doesn't know better could easily cooperate, call microsoft, and get mad when someone there (correctly) insists it's a Qwest problem. If they're lucky, and the MS tech doesn't helpfully walk them through a complete wipe and reinstall that isn't necessary and doesn't fix anything.

Javid
Oct 21, 2004

:jpmf:
If he's just a phone guy, why does it matter if he's on the phone with you vs. someone else, unless you in particular are an rear end in a top hat or something?

Javid
Oct 21, 2004

:jpmf:
I had a heavy steel can of ammo fall on my ipad from 5 feet above the desk and only scratch the surface. I am suspicious of anyone who "accidentally" annihilates one - those things are surprisingly durable.

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Javid
Oct 21, 2004

:jpmf:
A text came in (names cropped out for peace of mind)



I asked someone who can spell better to clarify



It's like trying to decrypt ancient runic tablets. This is also the same person/laptop as this post from last month.

I am not in tech support. I am the small business owner's "son who is good at computers". While I'm certainly willing to take a swing at it, I really don't deal with this bullshit often so delousing Windows isn't among my well-used skills.

Javid fucked around with this message at 05:59 on Sep 18, 2014

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