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A ticket came in A password reset site is not working A password reset site that isn't controlled by the Helpdesk or by our Accounts team. A password reset site that no one has ever seen before. So why does this tool exist?
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Aug 13, 2013 16:34
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| # ¿ May 5, 2024 06:57 |
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Nativity In Black posted:I took the A+ in 2009 (I think) and they had questions about IRQ codes and specific memory locations, things I have never used since. I believe that was the last year for that particular test before they moved on and started covering Windows 7. It was also the last year before you had to do continuing education to keep your A+. I remember doing it in the last year before they redid their policy for re-certification. It was June 2007 when I took it, and it was the last chance to do it before you had to do it every 3 years. It was such a loving terrible exam. I got 682 on both exams, passed, then just put it on the resume. I believe it was quoted in the last ticket thread that someone put down "Former A+" on their resume, and when asked, stated "I don't see the need to recertify myself every 3 years for an entry level IT certificate" or something. As I did mine before, I just leave it as A+ certified (though I should really remove it)
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Aug 13, 2013 21:30
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The spec bucket story is my favourite from the old thread. Just an amazing combination of shcok and awe and amazingness at the same time.
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Aug 14, 2013 17:00
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The only 2 certificates worth getting are BSc and SSc
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Aug 14, 2013 20:51
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Fil5000 posted:And the astronavigation exam. Trying my best. I covered myself with
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Aug 14, 2013 21:25
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TheFuzzyLumpkin posted:We are missing 27 conference room laptops and rising. Bill the CIO for the missing laptops, then when he comes to complain, tell him that if Fuckstick McGee isn't going to be responsible, then the person who authorized unlocking the laptops is. Watch poo poo trickle downhill.
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Aug 16, 2013 20:11
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fluppet posted:Got a bottle of this ordered to celebrate my regrade I want one of these but goddamn 40 GBP to ship to Canada
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Aug 17, 2013 21:51
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That's why my company has pstools installed on all computers by default 
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Aug 19, 2013 03:37
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A ticket came in... We switched our VPN client recently, and we've been trying to move everyone over (with much success). This is one of those users who have had issues. We go onto his computer and check the logs, to find that his WinXP > Win7 upgrade failed. Knowing this is an upgrade, but wanting to double check, I consult with someone from the networking team who helped with the transition. He said that there was a case that he was looking into 3 months ago where someone's computer was un-repairable due to the migration to Win7 and had to re-install his computer, and it sounded like this. Can someone guess what happened next?
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Aug 21, 2013 01:02
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incoherent posted:The user got a high end bespoken dell laptop? I like the network guy was like "known issue". More like "this guy was told 3 loving months ago to have his computer reimaged and didn't do it" Also turns out this guy is THE local IT for the site. What was he hoping, that the first answer was wrong then someone at the helpdesk would be able to fix a corrupt build of a laptop?
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Aug 21, 2013 15:59
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Comradephate posted:We use SameTime, and I am 100% sure that we use it because somebody paid a lot of money for it before realizing it was garbage, and now they want to justify the purchase. I thought Sametime was awesome, despite that their screen sharing capability is godawful. If we could use Sametime with Outlook, I think we'd get no complaints from my company. Office Communicator is a massive piece of poo poo.
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Aug 21, 2013 18:28
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But then you're probably drinking really lovely beer. Montreal's prices for beer is generally about $5-8 per pint for most microbrews. Well worth the expenditure.
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Aug 21, 2013 21:14
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couldcareless posted:
I couldcareless ( ) about this, but I don't so grats!I would've gone for one with a proper keyboard dock (instead of the cover dock, my preference really), but still not a bad choice. Dick Trauma posted:Congratulations! As soon as I hear that it's a voice activated system, I usually just end up yelling "ANALYST" at the phone 50 million times until it connects me to... an analyst in India! woo but at least I get a human.
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Aug 27, 2013 00:30
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is official. Notice given at current and job accepted at next gig.
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I don't even give them a chance. gently caress those systems.
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Aug 27, 2013 01:38
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blackswordca posted:YOTJ: Bout loving time. If he offers you anything, anything at all, TAKE THE JOB.
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Aug 29, 2013 17:57
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Paladine_PSoT posted:What sort of animal sacrifice pleases Canadian gods? I'll build an altar in my backyard for this. Maple syrup
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Aug 29, 2013 18:24
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That's why you have warranty clause. 3 years, then new computer. Tell him that his computer is out of warranty, and that you cannot support the computer anymore as it will be a breach of whatever support model your company has.
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Aug 30, 2013 15:36
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blackswordca posted:Pretty much that. Good Ol' Civ 2 Watch as you get blamed for it.
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Sep 3, 2013 16:17
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ICQ number rememberation station: 27556444 That number will never leave my brain (I also remember my old home phone number from when I was 6) Also: Mooamp was the best Winamp skin (and I still use it because it does what I need it to do).
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Sep 6, 2013 08:47
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Oh poo poo, 70 new posts, I wonder what glorious story there is to r... Now, I'll admit I'm one of those people who try to diffuse a situation, but even I know that a contract is a contract in business, no matter who signs it (oh hey, being a massive Star Trek nerd has taught me something). An excuse of "this person does not have the right to sign the contract" should have been brought up before they signed the contract, not after. It's their drat problem, not yours. I would demand payment or tell them that the site is going down. You've been over-generous.
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Sep 10, 2013 06:47
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Dick Trauma posted:I've been to the last two Xmas parties for this place and both times the music was turned up so loud I could neither hear anyone, nor make myself heard. I have some sort of audio processing problem that makes it hard for me to pick out voices from loud background noise I have a massive problem with continuously loud noises. Clubs, and most bars, are out for me because of it. I'll end up freaking out and non-responsive. My last company's Christmas party last year was at a resto-bar-club type joint. I didn't know what to expect since I had never been to the place before. First thing I was greeted to was a wall of sound. Yeah, nothing like feeling awkward at a party.
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Sep 13, 2013 20:51
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blackswordca posted:Huh.. weird situation has come up and my google fu is failing me If you find a solution, please let me know. We just moved over to a new VPN client and we've seen some clients with this issue. it's driving me nuts thinking that it's some sort of bizarre DNS issue.
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Sep 13, 2013 21:39
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EAT THE EGGS RICOLA posted:The terrible Document Management System that we use has a conference in November! I would totally go to a lovely development conference to see William Shatner. Too bad my job doesn't need me to do theses things 
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Sep 16, 2013 16:27
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diremonk posted:New account password rules have come down from the company that bought my station. Maybe it is just me, but they seem a bit off. Can't be above 8 in length? That would piss me the hell off.
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Sep 21, 2013 18:49
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sfwarlock posted:In other news, I've been notified I must take a drug test before reporting to work tomorrow, my only alternative being to resign. This oughta be interesting... Hope you haven't eaten a plethora of poppy seeds lately... e:f;b 
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Sep 23, 2013 12:24
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Gonna go with "a spoon" that was bent by being in your bag e: well that's what i get for being slow on the reply... by an hour 
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Sep 24, 2013 05:50
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tehloki posted:images None of these are working. I want to see the
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Sep 27, 2013 03:41
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MJP posted:We use Fiberlink MaaS360. It's good once it's up and running with some nicely granular support. I don't know how much it costs so it may be worth looking into 2012 R2's mobile device management if you can spin off a VM for testing/futzing. gently caress Fiberlink. Their lovely product is loving horrendous to troubleshoot. Chances are, if something's hosed up with a users laptop, it's because of Fiberlink. Granted, we only ever used the Laptop MaaS client, not the mobile, but I wouldn't touch anything from them again if I could help it.
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Oct 9, 2013 05:29
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Gavinvin posted:iOS7 This happens every single time in every single situation. Nothing to be done about it.
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Oct 12, 2013 03:21
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JohnnyCanuck posted:One of our devs had DropBox installed, and upper management found out about it and flipped out. So now everything must be as locked down as possible! Apparently having UAC disabled on our computers is against our policies. The Helpdesk needs UAC disabled otherwise certain programs won't run properly, like EventComb. I'm one of the few who disabled it the second they got their Win7 computers a few years back. It's supposed to be enforced by GPO, but it doesn't seem to do anything. I'm not turning it back on.
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Oct 23, 2013 14:28
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AlexDeGruven posted:UAC is a good thing, and software that doesn't comply with it is poo poo and opens you up for a huge number of attack vectors. EventCombMT is a Microsoft product. It doesn't work with UAC enabled. It might have something to do with us being logged in with our regular accounts, but we run the application as our Domain Admin accounts, which should bypass any restrictions, yet it doesn't. The only thing I can think of is that it's because the loving application hasn't been updated in over 10 years and it's wigging out because of UAC. I'm not saying that UAC is stupid or evil, but for certain IT applications to work (even certain Microsoft applications), and for it to be holding us back from actually doing work, I think it's rather pointless to have in an IT support environment.
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Oct 23, 2013 15:30
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Caged posted:I believe there's still quirks in Windows about picking up an admin token, in that even if you're logged in with an admin account you still need to elevate. If the application can't request elevation (such as if it's ancient) then it will run as a standard user. I think this might be something you can fix in the compatibility tab though. I tested this; setting it with "Run as admin". Still failed.
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Oct 23, 2013 18:30
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Don't see why we can't have the Grenade with the needful on it. That would make more sense to me.
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Oct 24, 2013 08:21
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Aight, so changing language settings in XP should NOT be this loving weird. A user has a virtual computer that was set, by default, to English. Someone else decides to log into his computer, sets the language settings to Korean. For some reason, this applies to everyone's account. I log in with my domain admin account, change the language settings back, and restart the computer. However, this only seems to apply to MY account, not to the users accounts. Is there no way for me to change this to apply to all accounts?
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Oct 29, 2013 13:18
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GreenNight posted:Probably, but I don't know the answer - although have you looked at a GPO so that can't be changed? That would also probably set it back. None that I could find, and Google isn't helping me much either.
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Oct 29, 2013 13:34
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dino. posted:What's infuriating was that a random user managed to change the whole entire computer's languages, but the domain admin can't do dick. It did specify that you be running at least 2008 on the server side, wherein you can make a group policy: Unfortunately, I don't have the ability to create GPO's, let alone one that is only affecting one computer. I might just rebuild the drat thing to be away with it, since it's going to affect every single person logging into it.
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Oct 29, 2013 14:25
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demonachizer posted:Try logging in with a local user and changing it or failing that a local admin. Tried that, no dice. Might just rebuild the drat thing. Spent too much time/effort on it already.
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Oct 29, 2013 17:33
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System restore is disabled on our PCs. Trust me, we're a lot better off that way.
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Oct 29, 2013 18:08
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E4C85D38 posted:Are you allowed to just close as failing to identify a problem, or do you actually have to follow up on this? In my case we'd send it back to them saying "Please provide us with the information the client wants us to perform, this task should be performed by Level 1 analysts as part of basic troubleshooting" and link them to the document that says such. gently caress analysts who just say "client needs help, call this number". That's not our job, that's your job.
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Nov 7, 2013 11:59
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| # ¿ May 5, 2024 06:57 |
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An announcement came in at 10:59 - please join us all in observing 2 minutes of silence for Remembrance Day A call came in to my colleague at 11:00:05 He was not happy.
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Nov 11, 2013 17:07
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