Register a SA Forums Account here!
JOINING THE SA FORUMS WILL REMOVE THIS BIG AD, THE ANNOYING UNDERLINED ADS, AND STUPID INTERSTITIAL ADS!!!

You can: log in, read the tech support FAQ, or request your lost password. This dumb message (and those ads) will appear on every screen until you register! Get rid of this crap by registering your own SA Forums Account and joining roughly 150,000 Goons, for the one-time price of $9.95! We charge money because it costs us money per month for bills, and since we don't believe in showing ads to our users, we try to make the money back through forum registrations.
 
  • Post
  • Reply
RFC2324
Jun 7, 2012

http 418

Kyrosiris posted:

It was 16F/-9C this morning in Dallas. Not much further south you can go than us...

I got to walk to work in this.

Admittedly, my office is right across the street from where I live.

Adbot
ADBOT LOVES YOU

RFC2324
Jun 7, 2012

http 418

nitrogen posted:

This has nothing to do with your post, but with your avatar. I just watched the last episode of Fringe on Netflix yesterday. Walter Bishop is pretty loving awesome.

And I know I would not want to work any place that wouldn't hire a drug addled mad scientist. :science:

RFC2324
Jun 7, 2012

http 418

Potato Alley posted:

:thejoke:

(I am pretty grateful that the oldest poo poo at the worst of our customers is still "only" circa 2004 - if I actually had to deal with any Windows 98 systems or something I think I'd jump off a building).

I have servers I maintain running Solaris 6, with uptimes of over 5k days.

You can't even reboot that if you want to.

RFC2324
Jun 7, 2012

http 418

Jedi425 posted:

More poo poo. I'll just paste this in here:

(9:54:38 AM) Jedi425: Q: When is the worst time to disconnect someone from their paid internet service?
(9:55:00 AM) Jedi425: A: When they're LITERALLY IN THE MIDDLE OF CHATTING WITH YOUR BILLING DEPARTMENT ABOUT HOW YOU'RE OVERCHARGING THEM.
(9:55:06 AM) Jedi425: (gently caress TWC)


Fun additional fact; I was in the middle of working from home when they disconnected me with no warning or fanfare. If I could sign up for Internet service with Satan, I probably would before I gave TWC another dime. gently caress TWC.

I have a friend who had one of those package deals(internet/phone/TV) from TWC, but they never hooked it all up properly. Only basic cable, and the speeds were a quarter of what they should have been. Every time he tried to call them to get it fixed they turned off his phone for a month til he was just so afraid to call because they would just cut him off.

TWC may be the worst company I have ever dealt with.

RFC2324
Jun 7, 2012

http 418

Jedi425 posted:

Bonus poo poo: found out that I should have been getting 10mbps more speed this whole loving time, and they just hadn't reprovisioned me. Luckily, I seemed to have found the one technician at TWC's phone center who knew anything about anything, and she fixed everything.

The icing on this poo poo cake is that the only reason I'm dealing with all this is that I'm moving to Austin; TWC told me that I needed to close my account at this address and start a new one, which I'm fine with; I can get a fresh promotional rate. I cannot wait for Google Fiber to roll out up there so I can tell TWC to eat poo poo.

Good luck, that story actually happened in Austin.

RFC2324
Jun 7, 2012

http 418

Cenodoxus posted:

They would also try every time to hook me up with 3 free months of HBO/Cinemax/Showtime, probably hoping that I would forget I had it so when the 3 months runs out they can start billing me at the normal rate of $99.99 per fortnight.

Holy poo poo where do you live that those channels are ~$200/mo?

RFC2324
Jun 7, 2012

http 418

Paladine_PSoT posted:

Exaggeration street, literary device township.

Hope the pay match up to the cost of living. :v:

Tho maybe alcohol should be more expensive to avoid people failing to get it.

RFC2324
Jun 7, 2012

http 418

Veskit posted:

Yeah seems about right.


Well I mean, there will be multiple users so woops, but at least part B is there. Very much so there. If it weren't the case I'd do something else. I've used access a bunch of times before, but they were for tiny tiny projects. I must stress that this isn't a major super crazy project, I just have a team whispering in my ear that someone is going to find a way to kill this thing you naive poor bastard Veskit.

Either way, this is a side project experiment. We'll see how it all goes.

https://www.youtube.com/watch?v=Ubw5N8iVDHI

RFC2324
Jun 7, 2012

http 418

MySQL and PostgreSQL are both good, free, alternatives to SQL Express, but without the limitations.

They may take a little more effort to configure tho, I've never really set anything up using Microsoft's product.

RFC2324
Jun 7, 2012

http 418

Cenodoxus posted:

Don't forget the assumption by upper management that IT employees are expendable and if we start to demand too much they can hire some remote contractors to do the needful for 1/10th the cost.

Plumbers, auto workers, electricians, metalworkers, etc. have the benefit of needing to be on-site to do all their work. While there certainly are some roles in IT that require hands-on, a good portion of the rest are done with one's rear end firmly planted in an ergonomic chair.

The company I work at has an overnight shift outsourced to India. Reputedly, they are paying $9k for 16 people for a year.

Every morning, day shift comes in and cleans up all of these messes they make, but it still ends up somehow being cost effective.

RFC2324
Jun 7, 2012

http 418

In the interview for the position I just got promoted out of, which was an extremely entry level position, it was revealed that after a month of searching and interviewing people who claimed to be experienced *nix admins, I was the first one who know what ps and ls were for. Nor did they know where the messages file would be located(I was corrected, once, during the interview, because I had Linux experience and this is a Solaris shop)

I don't even know how you could apply for that job without knowing the most basic of commands you need to be able to work with the OS.

RFC2324
Jun 7, 2012

http 418

icehewk posted:

Is there a good book/youtube channel to get started with working and administrating *nix?

My general suggestion for leaning *nix in a general way is to install a linux distro on a VM, and break it as much as you can. Once you are used to fixing the dumb poo poo that people do, try getting a fully working Gentoo installation going from scratch.

This isn't gonna teach you best practices or anything, but damned if you won't end up with a good idea of how everything fits together. Once you do that find a RHCSA book, or something similar, to learn the best practices type stuff, tho alot of that seems to vary based on what flavor of *nix you are using(Learning Solaris has been interesting after working Linux for a while)

RFC2324
Jun 7, 2012

http 418

evol262 posted:

Breaking a bunch of poo poo is just as pointless as installing Arch. Install Vagrant. Run teams of servers (nginx+mongo+redis or whatever). Build, don't break. You have to do useful things to learn useful things. This is exactly the methodology the RH* certs use as well.

I dunno, learning to fix things that have been broken seems like an awfully useful skill to have. I know its been 75%+ of my job in various sysadmin roles so far.

Far better to learn how to break things(and hence how to fix them) on a VM on your home machine than in a production environment.

RFC2324
Jun 7, 2012

http 418

Sir_Substance posted:

I have seen a desk made out of a plank of wood sitting on top of two stacks of out-dated blade servers, each ~15 servers deep.

I want this desk.

RFC2324
Jun 7, 2012

http 418

Everyone complaining about cold offices should be glad they don't actually work IN the datacenter. The fishbowl I work in is on the same thermostat as the datacenter floor, and is therefore more than a little chilly at all times.

Almost everyone brings in at least a light sweater to wear, or wears multiple shirts.

RFC2324
Jun 7, 2012

http 418

Sir_Substance posted:

One of the buildings I was in, they built and installed a whole heap of internal walls after the aircon configuration was done. The result was most of the buildings heat was channeled right past the thermostat (which couldn't be adjusted because of reasons) because that section of the building didn't get cooled properly any more. The hotter it was outside, the colder inside.

Sometimes it got to 45c outside. On those days, it got down to about 6 inside.

How am I supposed to choose between long pants and shorts in this situation?

http://www.sears.com/search=cargo%20pants%20with%20zip%20off%20leg

The height of professionalism.

RFC2324
Jun 7, 2012

http 418

Ego Trip posted:

A whole bunch of small waterfalls.

Four waterfalls, on a cliff...

RFC2324
Jun 7, 2012

http 418

Dr. Arbitrary posted:

Since we're all talking about python and a few other programming languages:
I'm currently in desktop support, I'd like to move up to system administrator.

What'd be useful?

If you want to do SysAdmin in the *nix world, learn bash and vi, as well as the shell and editor you actually like(every *nix system has bash and vi, everything else is hit or miss). I would also suggest knowing ipmitool so you know how to query the server hardware directly(not all systems use it, but it is the closest to consistent).

Everything else is a thing you will have to learn new at every job, since every environment is different(for example, my company has AD layered on top of ldap, on top of NIS, and any given account modification might have to go through any and all of those layers)

RFC2324
Jun 7, 2012

http 418

evol262 posted:

Bash is not required to be present on non-Linux systems (and even some Linux systems). Ksh is more common. Learn sh scripting. Better, learn python, perl, go, ruby, or any other language you can for scripting (large standard library is nice). Python is probably best these days because it's very common and "batteries included", but eh.

Bash isn't required, but it typically is installed. Ksh is more common on older systems, but I have seen some more recent linux boxes without it and I haven't even seen an option to install sh in years on builds I have done. And if you have the luxury of installing some programing language across your farm, then you are certainly not a new sysadmin.

Python might be best of what you listed, but perl is by far more commonly installed on systems, but even it is not guaranteed unless that box is running something that requires it.

I guess, ultimately, a unix admin just needs to be better at learning a new environment than a windows admin, since there is such a huge amount a variance in what you might encounter on any given box(even within an org, if the org is big/old enough) so just learn to be able to figure it out as fast as possible.

RFC2324
Jun 7, 2012

http 418

People who don't even think when they submit a ticket.

How the hell can you think its a good idea to submit a ticket for loose tiles and leaky ceilings to the unix admins on the far side of the loving globe from you?

"Yes, I'll get right on this thing I have no idea how to do in a country that probably already hates me, I'll get right on that poo poo"

RFC2324
Jun 7, 2012

http 418

dennyk posted:

We actually use our internal ticketing system for facilities issues along with everything else. Maybe your company does the same and the ticket just found its way to the wrong queue somehow? That would be a lot less dumb than someone actually deciding to open a ticket for IT to fix that stuff. :v:

We do that here, but you have to REALLY be trying to get it in the wrong queue, since there are totally different front ends for the different groups.

Either that or he discovered how to get into the backend(which is just remedy) but that one is unlikely, since no one outside of IT seems to be aware of it.

RFC2324
Jun 7, 2012

http 418

Japanese Dating Sim posted:

11GB .pst files covering emails from '99. :argh:

Might need those for the inevitable lawsuit.

RFC2324
Jun 7, 2012

http 418

Dr. Arbitrary posted:

I'm just going to assume it's an automated Twitter account that broadcasts private medical information about patients.

"F. Johnson's Gonorrhea is flaring up again in 408. #CLAP #YOLO"

I mean, its a good way to keep your patients upto date..

@fjohnson its just your Gonorrhea again #timeforashot #YOLO

RFC2324
Jun 7, 2012

http 418

dogstile posted:

If you wouldn't have cared if it was a fat male engineer you're a sexist :colbert:

---------------------------

On an actual serious note, jesus christ how do people go back to work after a long holiday. I just came back from a week of drinking at a festival (literally from the second I woke up till the second I went to bed) and I want to give the finger to every co-worker who makes a joke about me looking tired.

Grumpy after holiday blues I suppose.

but, you are shaming the poor fats who just can't help the fact that they eat 10k calories a day!

RFC2324
Jun 7, 2012

http 418

Pissing me off today:

Indian outsourced IT. Got a call for a production stop for one of our fabs at 9pm because a server was reported by a monitoring tool that it was not pinging. I do a quick check, and the server is up and running, completely responsive, and checking into the background of the box, its not even production.

What the gently caress guys, are you incapable of taking 30 seconds to verify that the server is down and a thing that needs to cost the company a bunch of money before you decide to call the guys who can fire you for having a bad haircut in the middle of the night?

(digging slightly deeper, VCS had a failover hiccup and had to recover, so it might have missed one polling cycle on the oracle db running on it)

RFC2324
Jun 7, 2012

http 418

dogstile posted:

This doesn't include tickets passed to sales (licenses/new hardware/software), tickets raised to second line (takes longer than a day to fix) or tickets passed to development. This means that if x amount of people don't need training help, printer setups or password resets during the day, I can't meet my metrics. Its loving stupid.

Simple. Go around breaking peoples passwords so the have to open a ticket for you to fix it!

I mean, thats the obvious solution, right?

Also, break all the printers so you have to keep setting up more.

btw, did I mention that hard ticket quotas are bullshit that encourage people to do lovely things in order to keep their jobs?

RFC2324
Jun 7, 2012

http 418

How many people freaking out have actually worked in that kind of job, I wonder...

I have, and usually that much of a problem ends up in a review of process to try to make sure it doesn't happen again, since it usually is systemic instead of one lazy employee. If it is a singular case, then the employee needs to be coached/let go, but these situations are exactly what has led to the front line people being given more freedom to actually deviate from the script.

Or the contract being pulled from the outsourced company and given to either someone else, or brought back into a first world country.

RFC2324
Jun 7, 2012

http 418

Why the gently caress is Remedy so god drat slow? It shouldn't take 5 minutes to save a single update to a ticket

RFC2324
Jun 7, 2012

http 418

tango alpha delta posted:

Is it hosted offsite or are you hosting? That can make all the difference.

Its hosted in this data center, but the load on it must be pretty high. We generate 10k+ tickets a day globally, which likely explains it.

Still, put more horsepower behind it!

RFC2324
Jun 7, 2012

http 418

Lareous posted:

Just to be clear, are there any of you that like your current boss? I just want to make sure there are indeed good ones.

I've really started to hate my job recently because of mine and I've only been there just around 6 months. I don't hate the work, or even hate my coworkers (they are actually all awesome). It's just the boss.

From a couple pages back, but of my 4 bosses, 2 of them are absolutely awesome, and a huge part of the reason I enjoy my job.

The other 2 are micromanaging twits who don't actually know what those of us who work for them do.

Glad the former are the ones who actually control the purse strings.

RFC2324
Jun 7, 2012

http 418

Kazinsal posted:

Holy poo poo they're little grenades now.

Annnnnd... they are gone.

e: and now they are back. WHAT IS HAPPENING!

RFC2324 fucked around with this message at 14:36 on Aug 16, 2014

RFC2324
Jun 7, 2012

http 418

HalloKitty posted:

To maintain any faith in humanity, you have to believe it's some kind of spam bot.

Hope the hourly is competitive with nigerian princes.

RFC2324
Jun 7, 2012

http 418

TWBalls posted:

Yeah, it's something I've been working on. It's one of the reasons I'm a pothead. Helps keep me calm.

This. I actually like my job, but the bad days leave me too frazzled and frustrated to drink responsibly, so smoking is a magic cure all.

RFC2324
Jun 7, 2012

http 418

Drink. Smoke. Troll the internet.

Have lots of sex.

Keys to venting stress.

RFC2324
Jun 7, 2012

http 418

Scaramouche posted:

My signature ends with "I AM YOUR GOD"

Scaramouche, MCSE, PMP, IAYG

RFC2324
Jun 7, 2012

http 418

jim truds posted:

Being slow and nor having too much work means things are going right and you are not constantly dealing with systems going down.

This. A few weeks ago my org lost a bunch of money because of a cable moved before it should have been(but when it was scheduled to be). poo poo hasn't been right on day shift since. Sure am glad to be going back to the nice, quiet, 12 hour overnights.

RFC2324
Jun 7, 2012

http 418

I recently discovered the emergency stop in my datacenter has been bypassed and does nothing. :cripes:

This was a result of vendors hitting them thinking they were the light switches.

RFC2324
Jun 7, 2012

http 418

Cojawfee posted:

Are they just out in the open? There should be a cover over it.

a cover was added after the first time, a second switch(requiring both be hit at the same time)was added the second time, then they just said gently caress it and bypassed them so they no longer shut down the datacenter.

I wasn't present for the times they were hit, but at this point we have to giant red buttons, with covers, that do jack poo poo. I understand that if something happens the kill will happen farther up the line. :shrug:

RFC2324
Jun 7, 2012

http 418

Phobeste posted:

What in the world do you have e stops in a data center for? What occurs in a data center that is hazardous to human life? And if that situation occurs, are your e stops anywhere near the person who would be in such a situation? What is the point?

Fire + fire suppression sprinklers(this is the legal minimum for such places, apparently) in a place with giant gently caress off power transformers sounds like a good reason for an estop.

Adbot
ADBOT LOVES YOU

RFC2324
Jun 7, 2012

http 418

BurgerQuest posted:

A datacentre with water based fire suppression... gross.

Not mine. I had to peak out into the production floor to verify this tho, since that is apparently the legal minimum, and I can very easily see the argument made that in a situation where the fire suppression system is triggered everything is hosed anyway so may as well go with the cheapest solution.

  • 1
  • 2
  • 3
  • 4
  • 5
  • Post
  • Reply