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Maneki Neko posted:Good news everybody! Well, that's consistent with the level of work quality I've come to expect from Adobe.
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Oct 3, 2013 22:24
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You can also optionally file quarterly, I believe, which would mean around now.
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Oct 3, 2013 23:24
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Lum posted:poo poo that amuses me, but is probably pissing someone off right now: Oh dear. I still use AVG, so I temporarily turned off program and definition updates temporarily when I saw this. Is that too paranoid, do you think?
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Oct 8, 2013 12:51
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I hate people who CC the world too, but I think I hate people who turn on read receipts for all emails even more. Nothing you do is that important, assholes. I decline to send them whenever possible. Annoyingly, iOS automatically sends them when requested. As far as I can tell there's no way to disable that behavior, nor does it so much as tell you one was requested.
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Oct 11, 2013 13:10
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TheQat posted:i'd love to see read receipts get used at my current job. instead the big bosses demand that everyone reply to every email, no matter how insignificant. if you don't do this you usually get a followup email or phone call. I don't have a problem with the feature -- used rarely, when necessary. But a whole bunch of the idiots where I work have it on by default for every single message. No, you do not need to confirm that I read your email that said "Thanks!  "It's a lot like the priority setting in that regard. No one sending actual high-priority messages uses it.
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Oct 11, 2013 22:45
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Our limits are around 100MB unless you're a special snowflake, in which case it's 2GB, and we have a 90-day retention policy (forced by Legal, thank god, so we don't get yelled at for it) either way. Attachment limit 10MB, which isn't unreasonable but we also don't seem to know or care that sometimes our users have legitimate needs beyond that 10MB and don't currently offer a real solution. There's network shares, of course, and our needs are mostly internal to the organization, but we have sites all over and we start to run into issues when we need to share data between multiple sites or departments and they don't have access to the same places. We work around it but the network admins have to intervene on a case-by-case basis. It's bizarre to me that we've not implemented a better solution. We officially banned .psts but the special snowflake rule has reared its head here as well and they're all over.
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Oct 17, 2013 21:54
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hihifellow posted:Brought my boss almost to tears when I let her know that how bad she thought my one co-worker was and how bad he really is at his job is a lot different. All this because he copped an attitude over the fact I took care of two tickets for a group he'd been badly handling, which I then took to my boss on the recommendation from a few people I showed the angry texts to (don't get pissy with your coworkers over texts, especially when people are already tired of fixing your mistakes, seriously). Now she doesn't know what to do, the guy is so bad at his job it would take a gargantuan amount of classes and training to get him merely competent (though how do you teach a basic skill like "setting up a printer on the wireless network without hand holding") and she doesn't want to fire him, as outside of a few events like this he's a nice guy who gets along with everyone, even the worst of the users, and it would pretty much wreck him financially. How bad are we talking here?
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Oct 19, 2013 20:01
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Misogynist posted:My professional opinion is that what happened wasn't this guy's mistake, and you shouldn't treat it as though it is. You have an IT environment where patient data that you are legally liable for underneath federal law is being allowed to be saved to locations where it is not auditable and not being backed up. In what hosed-up bizarro universe does this get to be a single person's fault? You don't even seem concerned about the lack of auditing, so what other HIPAA mandates is your company completely loving up and slacking off about? This was my exact reaction. Yeah, he should be more careful, but it's insane that you have patient data stored only a local hard drive. I don't work in healthcare but I can't imagine that isn't a HIPAA violation, and even if it isn't it's dumb as gently caress.
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Oct 20, 2013 00:13
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Sounds like someone's covering something up maybe? Buckle in, this could get interesting.
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Nov 1, 2013 12:20
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Caged posted:Is there a reason why IT budgets always get hammered, or are there a bunch of janitors on a forum somewhere complaining that their employer won't give them new mops and it's just a thing that happens in bad companies? What the others have said is true, but to make it more explicit: IT doesn't directly make money. It enables other groups to make money. When the sales department generates $8 jillion in revenue, and a big part of that is enabled by IT's work, it doesn't matter -- Sales is credited with making $8 jillion, whereas IT just incurred costs, on paper. This is what happens when IT doesn't have a seat at the table and no one who does understands what they do, basically.
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Nov 1, 2013 23:23
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door.jar posted:"pear reviewed" is great, but I'm drawing a blank on what word he was aiming for with "perinatal". Peripheral, I think?
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Nov 6, 2013 14:08
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Most of us don't straight up lie to our customers, so there's that. I don't know what I'll do if I move away from my beloved local garage.
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Nov 9, 2013 16:43
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I called one of my users to follow up on something from earlier in the week; his secretary answered, as expected. She immediately launched into a description of her problem. If you are now confused, you know how I felt. I didn't know she had a problem, she didn't call me or ask if she could ask me a question while I was on the phone, and I had called about something completely unrelated. She began describing her hitherto-unknown problem -- that she didn't know how to use a Word feature, basically -- before I could actually tell her why I'd called. Not really an issue, and I was able to help her, but seems awfully rude.
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Nov 14, 2013 18:13
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hihifellow posted:IT Munchhausens[/spoiler] This is an amazing term. I am stealing it and I propose it for widespread adoption.
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Nov 20, 2013 22:59
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door.jar posted:Hey boss, it is kind of your job to call out our client's sexist employee who refuses to listen to my female colleague on technical matters she is the most qualified to deal with. I don't really appreciate having you send the problem my way so I can "put a man's answer on it". And if you do that I will ABSOLUTELY call the fucker out for it on your behalf, and I'll do it as impolitely as I think I can get away with. This is shockingly common, unfortunately. It's disgusting but often people think it's better to cater to the retrograde whims of the client lest they lose the business.
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Nov 22, 2013 13:47
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Sprechensiesexy posted:poo poo that's pissing me off right now: I used to work in a helpdesk. Now I moved up into a 2nd line voice operations role and my old colleagues from that helpdesk just blindly escalate any ticket my way without doing any kind of information gathering or troubleshooting themselves. And when you call them out on it they just feign ignorance "Oh I didn't know you needed that kind of info". Want to trade? When I get tickets kicked over to me I'm lucky if they're in comprehensible English. EDIT: This sounds like a dig at outsourced call centers, and it isn't. Our guys just can't construct a coherent sentence.
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Nov 25, 2013 00:43
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you lazy motherfuckers.
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Edit: oh hey, new posts. This was about the LJ 1022. That specific model's also likes to break the local print spooler, preventing printing even to other printers, so badly that the only way I've ever found to get it working again is to manually delete the files that represent the print queue. It isn't a consistent behavior, some jobs just make it poo poo itself, and if you just try to restart the print spooler service without doing that it will just break the service again.
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Nov 26, 2013 17:54
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I have mellowed on this front regarding friends and family, since my friends and family aren't dicks who waste my time or abuse it. I am still very irritated with people at work who think nothing of asking me for free home support. (I don't do it, as a rule.) I don't even like some of these people, we aren't friends.
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Dec 3, 2013 13:56
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This morning I got an email, one of the ones where there's no text in the body and the entire message is in the subject line. The guy wanted to know the status of his computer, which I took for diagnosis last week. I'll do quick repairs, including ordering parts, if it's something obvious, but I don't keep stuff like a multimeter on hand. So if it could be one of a few things I'll send it to our repair shop for a proper diagnosis, so I don't run the risk of ordering parts that won't solve the problem. This machine is in the shop. It went in right before Thanksgiving. It's Tuesday. We were closed Thursday and Friday, so they've had it for less than two business days and he knows it. Have some patience, motherfucker, or at least write a more polite email if you're going to badger us about it.
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Dec 4, 2013 00:26
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Che Delilas posted:If the courses are "part of the job," as in you're required to take them to have the job, then they don't have a legal leg to stand on according to the FLSA. Just a note, if I remember right he's said before that he's in... Korea, I think? Somewhere FLSA doesn't apply, anyway.
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Dec 5, 2013 22:37
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Caged posted:I've left my iPhone in a ceiling space before when using it as a torch. That was a fun one to track down. I'm aware of the European usage of the word "torch," but in an IT thread you can never be sure what the job will drive someone to.
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Dec 10, 2013 20:50
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Agrikk posted:Hah hah hah. poo poo currently not pissing me off: Project billing. So your PM is ordering you to commit fraud? 
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Dec 10, 2013 22:30
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Agrikk posted:Hah. You know, I hadn't really thought about it like that... You... didn't think billing customers for doing nothing was fraud?
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Dec 11, 2013 03:59
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I still have a hard time believing people post, or answer, ads like that. My city is not all that expensive but that offer pays less than an experienced help desk tech. EDIT: The ad has been pulled, I presume in response to widespread mockery. guppy fucked around with this message at 16:51 on Dec 12, 2013 |
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Dec 12, 2013 16:48
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Today just before 4:30, I was offsite trying to satisfy a secretary's mutually exclusive, constantly shifting requirements for event management. I got a worried phone call wondering if I was on my way to a 5:00pm meeting. I was not, at the time, because I was not included on the email notifying everyone that it had been rescheduled to 4:30. I was not allowed to do anything I was there to do over the next four hours for a variety of reasons. Tomorrow I have to be in two hours early for an all-day meeting.
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Dec 18, 2013 04:29
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I have never worked somewhere that awarded bonuses. My boss usually calls a team meeting at the end of the year and gives us a small gift. He's forbidden from spending over a certain amount, and frankly I'd be a little uncomfortable if he did, but I've always appreciated the thought.
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Dec 19, 2013 22:48
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Lum posted:Gonna need some context here. I know Target are a major US chain store, I get the impression they're #2 to Walmart. http://techland.time.com/2013/12/19/the-target-credit-card-breach-what-you-should-know/
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Dec 23, 2013 23:44
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Sweevo posted:Is it an older or not top-end model? Is there a newer model due soon? Maybe he's breaking it because he wants a better one. Twice in a week? Before one comes out?
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Jan 3, 2014 13:19
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Misogynist posted:
I would have serious reservations about hiring a developer who didn't write this as a loop 
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Jan 3, 2014 20:38
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We get a comical amount of sick time, which is very nice. I rarely use it, but it's comforting to know it's there and I'm not depleting a scarce resource if I feel like crap. If you're out more than a couple days, though, they want a note. Which is kind of understandable, but if I'm out because I have the flu or something, I'm not going to the drat doctor. They're going to tell me I have the flu. If I have the flu, I know that already. Unfortunately, this change was made because, even with the hilarious amount of sick time they give us -- I personally have close to half a year's worth saved up -- some people use it all up every year anyway (because they use it as if it were vacation -- I have no beef if you really need a mental health day once in a while, but I'm talking genuine abuse). So I understand completely why we have this policy now, but it is a pain in the rear end for those of us who are using it properly.
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Jan 9, 2014 16:59
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If you price it high enough, you only have to sell a few! This market theory is well documented in the literature with a lemonade stand as the example. See published work by Watterson, Bill.
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Jan 13, 2014 16:15
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Antioch posted:Giant, game changing roll-out of new online banking system tomorrow 1900-0900. It is absolutely incredible how incapable people are of not doing last-minute changes. To anything. My organization has a bimonthly meeting for which anything being presented must be submitted and vetted well in advance. I still see people trying to make unapproved changes five minutes before we're due to start.
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Jan 18, 2014 07:17
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I hope the people responsible for Juniper's VPN solution die screaming.
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Jan 28, 2014 04:16
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When my office gets too cold I turn on my heater (our electrical system is not pathetic and can cope with the occasional space heater without tripping breakers or anything). But then the heat makes me sleepy  Turning it on always seems like a great idea up until I'm about to fall asleep at my desk because of it.
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Jan 28, 2014 14:26
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Bob Morales posted:Can't ping them. They reboot and it fixes it. Static IP Anything in the event logs? (Can you remote in?) I was thinking IP conflict, but I don't know why a reboot would solve that problem.
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Jan 30, 2014 22:19
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A c E posted:I once got a "Mom's in the hospital" text. Of course no one would answer my calls or texts back for over an hour, that was fun. Is it so hard to add some extra information? "Mom is in the hospital and while she's not well, it's not life or death." Last time I sent text like this I specifically included something like "nothing terrible" so they'd know. Never send a non emergency text that sounds like an emergency 
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Feb 4, 2014 12:45
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HalloKitty posted:The "AVG Secure Search" in the actual search bar is the icing. I'd go with "version 8.0.1," myself. I don't work on personal machines. Unfortunately, my coworker is too big a softie and does it all the time, reinforcing the expectation.
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Feb 8, 2014 00:28
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I sent in a polite and reasonable request containing relevant information and my conclusion on the nature of the issue. I got back a condescending email that implied I should have checked a thing I don't have access to and know nothing about, and to which he would never give me access in a million years if asked. Fun times!
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Feb 22, 2014 05:33
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Current big organizational priority: professional development. My boss' current training budget: $0. I think I am starting to move into outright hatred of my employer.
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Feb 27, 2014 18:21
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My boss is actually not the problem, my boss is great. The problem is the complete lack of support from higher up.
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Feb 27, 2014 18:45
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