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teagone
Jun 10, 2003

That was pretty intense, huh?



Nearly $80 a month for that. :sigh:

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teagone
Jun 10, 2003

That was pretty intense, huh?

So, weird anecdote... but I had a breakthrough with Comcast Customer Support. I posted a little while back what my speed tier was and how much I was paying:

teagone posted:



Nearly $80 a month for that. :sigh:

Bitched with Comcast employees for like an hour or two. 4 chat sessions later, after telling each rep how dissatisfied I was despite being a loyal customer for years, I found an awesome dude named Narender who lowered my bill to $39.95 for the first 12 months, which will go up to 51.95 after the promotional period (excluding taxes and leased modem) for this:



As mentioned, I was previously paying $78.90 a month for a 20/4 Mbps connection (leased modem, insurance, etc). Sometimes... Comcast does good by its customers. Very rare situation though I guess, at least in my case. Or maybe persistence pays off? No idea. Either way, I'm super loving happy now :)

teagone fucked around with this message at 08:28 on Aug 9, 2014

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