I have the need, the need for obscenely fast internet speed.

The Something Awful Forums > Discussion > Serious Hardware/Software Crap > I have the need, the need for obscenely fast internet speed.

DrDork: Dec 29, 2003; commanding officer of the Army of Dorkness

Erwin posted:

Last week their website was indicating that it would be $90/month extra to upgrade from 150mb/s to the new gigabit service even though that's the total cost for new customers. Online chat said the same thing and said I could try canceling my account and opening a new one, to which I released a string of expletives at them.

Today I logged in and was presented an offer to upgrade for $20/mo so I took it

Verizon's pricing structure for gigabit has been a hilarious list of confusion and fuckups. I had a chat rep tell me no less than 4 completely different prices within 15 minutes.

It does look that--once they figure their crap out--$90/mo is the "normal" price for naked gigabit for existing customers. If you've got someone else you can register service under (roommate, spouse, etc.) you can probably get the new customer deal. Just remember that most FIOS packages came with a 2-yr agreement, so you might get hit with an ETF if you cancel. That said, it's probably worth it--for me, with 11 months left on a 2-yr contract, the ETF is only about $85, so well worth the switch.