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Doctor rear end in a top hat posted:It's only when I go on vacation and I've got better things to do than dick off on my phone, so that's not too big of a deal. Is that something I can get ahead of time and just activate whenever or do I have to sign up each time? If you just need data look at the ATT tablet plans ($30 for 3Gb) and just use it data only. Nexus 7 with LTE or something like that?
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Jan 23, 2014 05:44
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Astro7x posted:Ugh... I just tried calling AT&T and they are telling me I have to go to a store to reset my account AT&T Account Passcode. Why do I have a feeling that the person was just lazy and bullshitting me? If the pass code was not lining up that is what you would have to do. Call again to check but you may have to stop by quick.
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Jan 29, 2014 02:33
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FAUXTON posted:Actually it's awesome, what blows is paying the $200 then paying an inflated bill that shanked you for more than the remaining $400 over the next year alone, then never getting a lower bill after your contract runs out. Yeah, explaining this to people is a daily struggle. I will def say that.
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Mar 26, 2014 14:16
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Bentai posted:His posting: This really goes against the whole uncarrier thing they are going for: you only get a one time credit when you purchase phones from them. I would buy it more if they didn't just raise their pricing of unlimited data. I mean, I get it's confusing with "hey you get a discount through work but only on this $40 of your $100 bill," but people will take a discount every time either way.
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Mar 30, 2014 13:37
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hotsauce posted:Legere does know online petitions are useless, right? Anyhow how does TMo handle domestic data roaming (i.e. Montana)? I seem to recall them limiting users to 50mb / month of domestic data. What happens after that? I hope its not overages. Do they kick you off of you use too much roaming data after a few months? That's worse than paying an overage fee to have more data. I Stick100 posted:Well the name of the thread is "Our CEO trolls your CEO." Also you'd be amazed how much traction poo poo like this gets inside corporate headquarters. For some reason people who work at carriers (that I've met) are really high strung, proud of their service, and worried about these sort of things. Compare ATT plans from last September to current. It's mind blowing how much lower they are, and with better options, as a response to TMobile.
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Apr 15, 2014 14:31
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Hey tmobile reps, if you have someone who has an installment plan, not a contract, does tmobile still pay a portion of that? Aka someone got a iphone 5S for $650 3 months ago, and now is at $575 remaining.
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Jun 11, 2014 17:00
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incoherent posted:Holy poo poo, stream music that doesn't count against your bandwith (unlimited anyway). I'm breaking my loving ATT contract.... Yeah, I think it's just a great idea that actually isn't a great idea. In my mind it would have to be all music services or no music services, and how do you cover every small music app out there?
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Jun 19, 2014 12:52
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GENDERWEIRD GREEDO posted:Why does it have to be all of them? If they cover the most popular ones then that works as a benefit for the majority of people. Not stating from a consumer perspective, more from an open Internet perspective. I have RDio right now, but if I was tmobile customer I would consider switching because of that. So basically it's the same slope that Netflix is fighting Verizon and the others over. Just because tmobile is being nicer over it doesn't mean it won't set a standard that other companies won't abuse.
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Jun 19, 2014 16:52
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Shif posted:I'm not sure exactly how much the bill is since I'm not the primary account holder. As to why I wouldn't want the financing/JUMP!: I hate owing money; I prefer to pay in entirety for things I can control (eg. not a car/house). The next Galaxy is either the Note in November or the S6 (or whatever) in April. Personally, I would just say now is a good time to buy a Galaxy phone, you would kind of be suffering and waiting for no reason.
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Aug 3, 2014 10:55
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). Guess I'll just wait until the next Galaxy makes its way onto shelves.
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Hip Hoptimus Prime posted:We just did JUMP! and I got an iPhone 5S and my husband got the LG G3. However, I kind of have buyers remorse--I don't really like being on a payment plan. Yeah that would be fine. Not sure if T-Mobile has a restock fee, but it would be a savings either way.
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Aug 3, 2014 15:59
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Shif posted:How do you like the iPhone 5S, and your husband the G3? I'm in the military and a good chunk of my buddies who own an iPhone have broken or cracked screens. Both iPhone and Android currently have the same screen quality. Neither is really more likely to break or not break than the other. If you are worried, get a glass screen protector like Bodyguardz.
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Aug 4, 2014 13:07
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Insane Totoro posted:It's probably still more expensive than TMo. SOMEHOW Beef isn't cool enough for working Corp and switched to Indirect. That's part of it (although I think they get decent plans).
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Aug 11, 2014 22:28
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Resonance22 posted:Believe me, I've tried. I've went to several different t mobile stores several times each over the last 20 days and every single time they've refused to take my phones. The best I've gotten was "We don't care what carrier it's from as long as it's not T-Mobile." The promotion is paying for ETFs for switching from another carrier. Personally, I can see why they won't accept T-Mobile phones. My argument as a rep would be "well, you had 2-3 lines on Verizon, where are those phones?" And if its that you sold them to get more money than the trade in, I think you can afford to buy some cheap non T-Mobile poo poo phone so you can also get the ETF credit. Unless I'm missing something I don't think that extra effort being requested from you is unreasonable.
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Oct 20, 2014 01:55
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"d[-.- posted:b" post="436708226"] That would be my honest bet with all the companies. They do also refurb and sell some of them to customers direct at a lower price ($50-100 less for a refurb 5C for instance).
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Oct 24, 2014 05:08
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Mo_Steel posted:Got sent here from the suggestions thread, so if I'm understanding the process right to grab the Nerd Plan: The plan is $30 a month, not $35. Also, the general recommendation is the Moto X first ten is selling for cheap ($225-250) on eBay and elsewhere, so I would look into that. The N5 is nice, but the X is pretty much equal.
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Oct 26, 2014 22:21
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bobfather posted:Answer will probably be no, but if I bought a phone on EBay whose IMEI is reported lost on T-Mobile's IMEI checker, is there any hope they will remove it from the block list now? Only if the person who reported it lost reports it found and ok.
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Oct 27, 2014 12:26
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Beeftweeter posted:If I'm just on T-Mobile's free 200 MB/month data plan, will they send me a femtocell/signal booster? If you already have wifi, why don't you just use that?
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Mar 16, 2015 11:35
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Jose Pointero posted:Ugh, I feel so lost... Yeah, two year contracts are gone in the U.S. I think you are remembering the rates wrong though, T-Mobile plans definitely went down when they went to non contract status. So what I would tell you is that from the time you were on your company phone cell plans went up to pay for expensive contracts, then back down because phones went to no contract outright purchases.
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Jul 18, 2015 12:29
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FlyingCheese posted:The problem that is causing the disconnect for a lot of people is that most carriers didn't lower prices when doing this. They kept plans roughly the same price they always were and then on top of that force you to buy your own phone/payment plan. So people initially think they're getting screwed, which they are, but for different reasons. They didn't lower it at first, but later both Verizon and ATT switched it up and offered a somewhat lower plan for buying phones outright (mileage may vary). Lord knows they still don't make it easy to understand and they def don't offer lower plans on old unlimited plans.
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Jul 22, 2015 19:05
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BrownieVK posted:What would be the best plan for two lines, all I care about is at least 4GB of data me and my wife barely call or text. I'm probably going to grab two Moto G's and I would be dumping Sprint. T-Mobile doesn't have issues porting numbers over does it? Also any of you guys around the Pittsburgh/western PA area that can comment on the service coverage map looks good to me. The TMobile family plan is $70 + $50 = $120 for lines one and two with 5GB each of data. If you can get by with 3GB each it would be $60 + $40 = $100 monthly. If you really don't call a lot, TMobile prepaid is $30 a line for 100 mins, unlimited text and 5GB of data. So each of you would get 100 mins ($0.10 a min after that), text and data, total is $60 monthly. In PA in general TMobile gets spotty once you are outside the city, but I'm on the other side of the state so I don't know pittsburgh that well. Not sure if there are different policies on roaming on TMobile prepaid or postpaid, but I know between TMobile and roaming you would almost always have at least voice coverage.
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Aug 13, 2015 15:39
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BrownieVK posted:Thanks this helps alot, I was thinking of switching to TING but two prepaid lines @$30 each sounds perfect for us, I would be going from $160 down to that. Does T-Mobile have tower roll out plans listed online anywhere I know Sprint sucks but to their credit they did a rollout program and it was pretty accurate I had a massive increase in speeds and signal but still $160 a month for surfing in chrome away from home is kind of silly. I don't think they do. I worked at Sprint when they launched the tower rollout, and to be fair it's a really bad business decision. The next corp meeting I was at had a whole section discussing combatting marketing from Verizon, who had taken the data and emailed it to sprint business customers stating that even sprint knows the network is not good, come over here, etc.
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Aug 13, 2015 18:56
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Daily Forecast posted:So this seems like the thread to ask. Any T-Mobile employees in this thread? I really, really wanna get out of food service and T-Mobile retail seems like a pretty okay job, based on my interactions with them in the store. They always seem pretty upbeat, but then again I guess they're paid to be. I don't work for T-Mobile, but I've done wireless for 6 years, first at Sprint Indirect (franchise company), then ATT corp and now Big Red. One thing to keep in mind, for all 4 carriers, is there are both franchise companies that basically own the store and resell service, and then there are company owned stores. The difference is that company owned almost always tends to pay more than Indirect, but of course that means the jobs are harder to get. Overall, doing well completely hinges on being willing to sell. It's a sales job, not a retail job. It isn't used car sales, so you don't have to like, fleece people, lie cheat and steal. But you have to be willing to up sell, have to be open to pushing what the company wants to sell, etc. device knowledge isn't a big deal, the people who do best tend to not know the most about the device. Above all, you just have to be a people person and be willing to spend all day getting people to open up on basic details of their lives. If you do all that, you will have good sales numbers, which means your manager is nice to you and you don't get poo poo on. If you are bad at sales, most managers will eventually give you hell until it's fixed. If you are good at sales, you will also make decent money. Most sales reps at the company stores will do $45-60K their first year if they are good. Personally, I overall love it, I'm competitive and just balance between solid sales and solid service. It can be done, just have to be open and always be up selling. Not everyone buys, but if you talk to everyone about everything while buildings rapport enough people will buy.
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Sep 4, 2015 15:25
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Zero VGS posted:I have 40 people in my company on a Verizon corporate plan. We pay $5000 a month average, and we're based in Boston. Some people roam to Canada, the UK, or California. My opinion: Leave the CEO, other important people, and those who rely on travel on Verizon. Assume that's about 10 people. Switch the other 30 to T-Mobile and still save some money.
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Sep 19, 2015 05:39
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Akbar posted:Dag. Thanks for the helpful information, though. Guess I'll put this on ebay or something. What's the going rate for a CDMA-unlocked 32gb HTC One M7 in good condition? Not a lot.
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Sep 20, 2015 22:38
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Axiem posted:Huh. When I looked at the website, I didn't see anything about a $7 credit. Though ultimately, I'm more concerned with that up-front down payment, less the fancy deals they have going on. It changes the calculus on whether or not it's worth actually upgrading my phone each year. Att.com/deviceunlock Takes like, 2 hours for them to approve it normally, although it can take longer. Then you can pop in the T-Mobile SIM card and be good to go.
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Sep 23, 2015 04:38
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LionYeti posted:Just show that you're eager to sell you know the product. Not like in the weeds nerdshit just what makes you want to buy this expensive phone over this cheap phone. I posted some advice a page or two back on applying. I forget if it was in response to you or someone else, but to make sure: you are aware that T-Mobile would be a sales job yes? So the best thing in the interview is to show sales and customer service abilities. And reminder that yo would have a quota to meet every month, which you are comfortable with? If you haven't stopped by a store that you applied to to briefly introduce yourself, def do that (but for gods sake wear khakis and a polo, not Bermuda shorts). How old are you, and how much experience do you have? Have you applied to just corporate, or to resellers as well? Corporate is better for sure, but sometimes if you don't have experience (and something like cashier at Krogers really doesn't count) you may have an easier time working for a reseller, then switching to corporate when you have more experience. And finally: don't get me wrong, T-Mobile is fine, but why are you limiting yourself to just them? Apply to Verizon, ATT, Sprint, they all are pretty similar to start at. Anyway, there's more, but it's probably a thread derail at this point. If you want further advice, feel free to message me, I've worked 6 years for every carrier but T-Mobile now, so I know what to do pretty well.
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Sep 28, 2015 12:39
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Daily Forecast posted:I don't have PMs No they wouldn't care what carrier you have. The care is on if you are personable, open to learning and driven to make money (aka sales). You dressed fine. I've had way too many people show up in shorts. You're a good candidate, so keep pushing.
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Sep 29, 2015 00:11
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Daily Forecast posted:Jesus Christ, what are you doing with your phone? Do you steam netflix over data or something? So apply to other companies in the meantime? Or apply at a dealer so you get that experience?
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Oct 5, 2015 11:59
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One of the stores I applied to, the manager said that I was "a really good candidate", just that there was only one spot and somebody else applied with more (any) sales experience. She said to try again in a couple months. I guess I shall.
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PRADA SLUT posted:Am I the only one that doesn't like the precedent this sets? Agreed, but so far it seems to just not be an issue brought up, so it will skirt by.
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Oct 30, 2015 03:30
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PRADA SLUT posted:So if you sign up now you get 10 gigs, if you wait a week you get 3 instead? It's a promotion. Customers who sign up before XX date get 10GB per line for 2 years instead of 3GB per line. Promotions don't always run on for infinity.
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Nov 10, 2015 14:55
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Nitrousoxide posted:Is the nerd plan getting a doubling of the data cap? No, only simple choice plans.
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Nov 13, 2015 00:29
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Dr. Fishopolis posted:I'm under no illusions here. Every other developed country except canada has better, cheaper wireless than we do. It's just nice to be screwed slightly less hard on plans. It's weird that the entire telco industry seems dead set on maintaining bottom of the barrel customer service though. It would be interesting to see someone build an MVNO based on great customer care rather than competing on price alone. T-Mobile used to be that around 2008-2011. Legit awesome customer service. But they bled customers like crazy, then the ATT merger happened, and they shuttered a bunch of call centers. Levers def turned around their business, and I'm sure the service is better than the days when they had he merger hanging overhead, but I doubt they'll get back to that level of service again. Main point: say what you want, service is def important, but it doesn't keep customers all on its own.
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Nov 18, 2015 13:49
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SeANMcBAY posted:Doesn't bother me at all since you can turn it off. Yeah, but most customers are tech illiterate and won't ever know how to do that. Not saying you don't have a point, but that's the flip side.
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Jan 5, 2016 16:30
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Zaekkor posted:Anyone know how steep the credit check is for new device payment plans? I am not very high, barely any credit with a score of 630/619 depending on the provider and am hoping to get an HTC 10 for myself and iPhone 6S Plus for my wife with no upfront fees when we switch using carrier freedom. No way to know in the end beyond having them check what you qualify for. T-Mobile last I checked isn't as picky as Verizon or ATT, so you're more likely to not have a deposit with them.
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Jun 20, 2016 13:14
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Minty Swagger posted:My phone (Galaxy S4) has enough issues I finally want to upgrade my device. What is the best Android device out currently that I should go for? Knee jerk I could do another Galaxy but how is the HTC 10 for example? The cost isnt the biggest deal because a lot of my costs are subsidized by work but I also need to upgrade my S4 because of hardware issues the S4 has, (sim card keeps disconnecting among a few other issues) but if the S7 is the GOAT then I guess I'll go for it. S7 is a solid buy, I would compare it to the Nexus 6P and see which one you like more. The HTC 10 got solid reviews, I would just really questions HTC's future support.
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Jun 24, 2016 13:28
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 Obviously not bad, but look for little things. No tethering included (lol at 2G tethering) and it requires auto pay. $5 more per line without autopay.
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Aug 18, 2016 15:15
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I agree that downsizing all video to not HD is def anti-net neutrality, but the question is will customers care or notice? Personally I don't think they'll realize it at all on smartphones. Maybe for a tablet.m
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Aug 18, 2016 18:07
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YA BOY ETHAN COUCH posted:Yes you can tell the difference between 1080p and 480p on any 5" smartphone with appropriate resolution. Is this a troll? No, i rarely watch movies on my phone, and don't bother to reduce the size down. FogHelmut posted:Besides crying about your youtube resolution (lol if youre literally watching movies on your phone), what is bad about the plan? unless they change their minds this will be the only postpaid Mobile plan. Presumably their prepaid plans are staying the same.
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Aug 18, 2016 19:22
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FlyingCheese posted:Man I sure am glad I jumped on the 2 lines unlimited everything +7GB of tether for $100 promo. I'm not letting this thing go ever. No BingeON, no worries about data caps and great service where I live. They won't try to bump me from the plan if/when I get a new phone, will they? Some T-Mobile promos were for 2 years, some were as long as you kept them. I could never keep track of which promos lasted longer than others.
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Aug 21, 2016 12:05
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Plastik posted:Exciting though that may be, the only wiggle room in the wording of the law is whether or not T-Mo is an ISP. I don't think anyone is saying that the phone carriers aren't making policies that violate network neutrality. They clearly are. The issue to me is "well what can you do about it?" -Filing a complaint isn't a bad idea, that's adding a voice to it. -Writing a letter to whatever local/national politician is another -Voting by switching carriers is another. Although TMobile, ATT and Verizon (and probably Sprint) are all taking policies that basically ignore network neutrality, so i'm not sure who you can switch to ethically. But overall, I just see the debate as being a circle of the same statements over and over again. Any solutions are going to get fixed at the national level by either the FCC or Government, and neither of them inspire me much hope that they'll intervene anytime soon.
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Sep 15, 2016 13:10
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