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stubblyhead posted:Did you skip the last sentence? No it's just so obvious that it makes my head hurt
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# ¿ Aug 22, 2014 17:15 |
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# ¿ May 9, 2024 14:50 |
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Inspector_666 posted:The point isn't what you said, though. The point is that even a modest increase will make a huge difference. 2 years is a long time. I totally get it. Especially considering you would be starting off with 7% (5k) more from the beginning.
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# ¿ Aug 22, 2014 17:31 |
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It's pretty much the same as putting $1k into retirement every month starting at 20 vs 30. I need to save more
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# ¿ Aug 22, 2014 19:07 |
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NippleFloss posted:This is probably because they have no idea how to do any of that stuff. Sounds like work
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# ¿ Aug 26, 2014 22:56 |
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RE: improving help desk metrics When I was on helpdesk we would have hundreds ( thousands?) of tickets a day. The metrics used were: first call resolution, time spent in aftercall, ticket accuracy, schedule adherence. That was it. No time spent on the phone, no # of tickets. All the deskjockeys were then ranked daily by their metrics. The reward for being at the top was getting to choose your schedule for the next rotation. I liked how transparent the metrics were. But I'm glad I got the gently caress out.
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# ¿ Aug 27, 2014 19:04 |
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Tab8715 posted:I used to be on a tech support helpdesk and absolutely every single metric you could possibly imagine was recorded and critiqued. No matter how well you did there was always room for improvement which was just excruciating aggravating. The entire rank and metrics complete with names was on a daily updated site that all could see. That's what I meant by transparency. I liked it. You could see who was at the top and talk to them about how to improve (they were always helpful to me at least). You could see where you were falling behind and focus on that metric. Combined with the idea that the quarterly schedule was chosen based on rank, if you wanted a certain schedule then you tried to be higher ranked. Alot if people didn't like it but oh loving well. It was a game with clear rules that you learned to play, which was exactly what was needed to meet sla's.
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# ¿ Aug 27, 2014 20:50 |
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Master Builder
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# ¿ Aug 28, 2014 15:15 |
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Holy poo poo I wish I was that focused and motivated when I was 17
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# ¿ Aug 28, 2014 17:46 |
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skipdogg posted:Good for you dude. I started my career with a 2 year degree. Got my foot in the door and showed them what I could do. I've been fine ever since, but I will finish my 4 year degree soon at the age of 33... I'll have mine finished at the ripe age of 32 (next year). Also got my first payment from my gibill in today!
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# ¿ Aug 28, 2014 18:48 |
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Drunk Orc posted:So I should hold off on jumping ship from my current spot until I can find something worthwhile and study in the mean time? Never having a job in IT before its all kind of new to me and I don't know what to expect as far as salary. I'm sort of ashamed I did the work to get my AAS and have never used it 😰 In my humble opinion, you could probably make equivalent pay right now in IT with your AAS, with the chance to make more than a $10/hr increase in 3 years. Getting started is the hardest part because it feels so daunting. Don't put it off. Also get started on your BS.
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# ¿ Aug 29, 2014 03:07 |
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Drunk Orc posted:Right on dude that's good to know, I always worried I would find myself stuck because I'd take a drastic pay cut to switch careers. I plan on starting on my BS next month! Thanks guys! The good thing is you're not committed to taking the first thing that comes your way. If you don't like it, don't take it! There will be more opportunities. Especially if you enjoy your current job, it's not like you're unemployed (then it's different - take what you can get). The actual pay depends on where you live but I'm pretty confident you can find something equivalent.
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# ¿ Aug 29, 2014 03:27 |
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And sometimes companies only hire by way of recruiters.
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# ¿ Aug 29, 2014 03:47 |
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Sepist posted:Unless your rockstar contractor refuses to take less money for the F/T employment and there's too much red tape to get that kind of pay grade approved in this years budget Yeah.. I think we're about to lose a great employee because of this. Paycut and requiring moving to another (terrible) state
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# ¿ Aug 29, 2014 16:37 |
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MC Fruit Stripe posted:I'm taking a rare "full" day off - full meaning, I don't even have my phone syncing emails, Outlook is closed, and my home VOIP is set to do not disturb. I'm gone, I'm out, find someone else. However, my boss asked if we could have a quick phone call at 9am. Okay, that's fine. And my boss, knowing how I value my time and what I think of people who can't read clocks, called me at precisely 9am. You've got to respect that. That sucks man. I already told my current boss if he leaves he better take me with him. He said if he leaves he'll be taking us all.
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# ¿ Aug 29, 2014 17:28 |
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MrMoo posted:Welcome to the domain of "Solutions Architect", it is a very difficult position requiring a lot of knowledge to perform well and you are generally fighting against everyone to do anything whilst also layered in bureaucracy and meetings. It is the jack-of-all-trades master-of-none show piece position. I'm going to print this and frame it and put it on my desk.
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# ¿ Sep 3, 2014 04:18 |
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Zero VGS posted:I should clarify, of course I'm replaceable, but they'd never make back the value they get from me. I'm not replaceable for my wage, we literally had interviewees with equal qualifications to mine laugh and walk when we told them what they'd start at (my wage). So... I don't... You... Are you proud of this? You know those interviewees were basically laughing at you, right?
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# ¿ Sep 3, 2014 16:04 |
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Bob Morales posted:We had P cards with the worst restrictions ever. $200 spending limits (it's fun telling people to run the card 3-4 times so you can buy a projector), a huge list of approved vendors...talk about a pain in the dick. At what point did you think " This would be so much easier and I would much prefer it if I could just put it on my personal credit card"?
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# ¿ Sep 3, 2014 16:35 |
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Zero VGS posted:My experience is 4 years IT in the military and 5 at this company. I make 50k. My skills/duties have been the same at both places: Windows server 2003 administration, lots of GPO, all manner of computer janitor stuff, run ethernet/phone line/wifi, run a VoiP server, do a lot of CCNA-level stuff like I set up a VPN-Anyconnect portal myself, I'm the only guy supporting 300 full time users and 300 part time. I put in a chat server, Spiceworks ticket system, migrated to Windows 7, I didn't think most of it was that impressive but I've had a half dozen IT guys from all the other subsidiaries call me and have me guide them through everything over the phone. Something is seriously wrong here
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# ¿ Sep 3, 2014 17:50 |
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Zero VGS posted:I could keep pushing the newer place for a better offer, or just say gently caress it and keep applying at more places? These are your options. Zero VGS posted:I mostly just don't have time to apply/interview because I'm swamped. Well then I guess you're screwed! (Make it happen or it will never happen.)
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# ¿ Sep 3, 2014 18:03 |
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stuxracer posted:When you were in the military how would you have reacted if they asked you to buy your own bullets that they refund later? I guess you were never in the military... just kidding. It would never happen. When I was in they didn't give us bullets. I stood gate watch with a walkie talkie (granted, at a US base). But using your own funds is unimaginable.
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# ¿ Sep 3, 2014 18:07 |
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evol262 posted:You're in a major metropolitan area with a skillset worth 50% more than what you're making, not $5k (and probably more, I'm just not familiar with average wages in Boston). Seriously I wouldn't take less than 80k in his position...
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# ¿ Sep 3, 2014 18:08 |
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evol262 posted:Respond "you're" My boss sent me a slide deck to proof read and I fixed every tiny little error I could find and wrote back a descriptive feedback response. I told him "You get a gold star and an 'E' for Effort". He called me a grammar Nazi, and then sent me another one to proof read. I replied "Heil, mein Fuhrer". The next day, we filled his office with pink "It's a girl!" balloons (unrelated), and during a meeting I photoshopped a picture of J. J. Jameson with a comic-text balloon of a phrase my boss commonly says and put it on the projector. I have the best boss.
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# ¿ Sep 3, 2014 19:27 |
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Methanar posted:Not as exciting or horrific as the other 70 posts today but: Sounds like you're learning the soft skills required to put up with all the BS and inconsistencies of the real IT world!
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# ¿ Sep 3, 2014 20:52 |
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MC Fruit Stripe posted:Snipping a couple of RJ45s and making crossover console cables tomorrow. First time I've made a cable in, oh bout 9 years. I sucked at it then, let's see how 9 years off has done me. good luck!
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# ¿ Sep 4, 2014 12:51 |
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Sales blows and I will never again do it. You know that bonus that was said not to count on? Replace that with commission. Just give me a flat paycheck that I can depend on, thanks.
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# ¿ Sep 4, 2014 14:32 |
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Zero VGS posted:I'm going to re-insist oh god I read that as "re-enlist" and got a ptsd attack. I was all "brother no resist the darkside!"
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# ¿ Sep 4, 2014 17:12 |
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Dr. Arbitrary posted:I'm not sure what to think about this. There's apparently a demand for this product. Gotta make that money
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# ¿ Sep 4, 2014 22:14 |
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Drunk Orc posted:I just want to say thanks to a couple of people in this thread, namely Fiendish Dr. Wu, for giving me the confidence to finally chase a spot in IT. I've been in touch with a couple different places and things are looking pretty promising, I hope to switch jobs by the end of the year! Right on man If you need any input on offers, even if it's just a "should I consider this offer or am I getting hosed?", let us know! Don't feel pressured into taking the first offer you get unless it's really what you want. You'll do fine.
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# ¿ Sep 5, 2014 13:55 |
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air- posted:What's a solution architect supposed to be responsible for? Summing this up as simply as possible based on my crash-course experience in working in an architecture team: The architects are primarily responsible for designing the roadmap of a company's technology capabilities. When a new technology is requested, the architect designs the beta to conform to company standards and then hands it off to the developer who will then put it into the production environment. As a part of designing the alphas and betas, the architect performs all testing, validation, and documentation. In the company where I work, we are a global fortune 500 company with revenue in the billions. We have plants in every continent with thousands of sites. There is no technology consistency. In the past, when a technology was required, the IT people at the site just made it happen. It is a huge mess with millions of dollars in contract overlaps and overwhelming complexity. The architecture team I work in is working on creating a technology reference model for a unified solution across the board. Also, meetings. Lots of meetings. (In fact, I'm in a meeting right now!) I'm sure it varies from company to company, but that's what we do where I work.
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# ¿ Sep 5, 2014 14:46 |
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Drunk Orc posted:So I was supposed to have a phone interview with the IS manager of a software company in town today for a desktop support tech position at 1:30 and it is now nearly 2:15 with no call yet. What's the proper way to handle this situation? Inspector_666 posted:Call them and ask what is up. When this happened to me I called and asked if they would just like to reschedule for a time more convenient for them, and we ended up doing the interview over the phone right then and there. Worked out well and got the offer. Just keep it professional.
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# ¿ Sep 5, 2014 19:25 |
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Drunk Orc posted:Yeah I'm not really sweating it either way. I'm just applying to other spots on Dice and Indeed in the meantime and sending my resume out to some recruiters Sucks it happened but keep it up.
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# ¿ Sep 5, 2014 19:37 |
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Tab8715 posted:You can get an Eval Edition of RHEL too, granted it's only 30-days OEL is forever! (and like the same thing)
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# ¿ Sep 8, 2014 13:47 |
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Anybody have any familiarity with 2008 R2 / 2012 R2 kernel hardening? edit: Specifically locking down the files on a domain controller.
Fiendish Dr. Wu fucked around with this message at 15:05 on Sep 8, 2014 |
# ¿ Sep 8, 2014 14:35 |
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CLAM DOWN posted:What exactly are you wanting to know? You might have more luck too here: http://forums.somethingawful.com/showthread.php?noseen=0&threadid=3327309 Looking for info on PGP or other disk encryption for a domain controller. I'll browse through that thread. Thanks.
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# ¿ Sep 8, 2014 17:08 |
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CLAM DOWN posted:Jesus, how are you guys so nonchalant about this?! How can you handle living/working somewhere that treats you like this, with no basic labour laws? Pretty much because I can't just up and move to the utopia you live in. Otherwise I'd be there like now.
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# ¿ Sep 9, 2014 16:41 |
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I'm waiting on the smart pants or smart hat
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# ¿ Sep 9, 2014 19:46 |
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Dark Helmut posted:I'm old enough to remember the last time a "smart" watch tried to gain market share... I have one of those in a box in my closet. Tempting
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# ¿ Sep 9, 2014 21:20 |
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awesomebrah posted:I got my first long term IT job That's awesome brah! (heh heh) Don't act like you know all the answers, but don't be afraid to say something (when) you see some dome poo poo. Be ready to learn. Dress professionally (or at least dress appropriately for the environment).
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# ¿ Sep 10, 2014 03:06 |
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Zero VGS posted:Against my better judgement I went to that job I turned down expecting to give them a free consultation in IT. The CFO grabs me and says "look, we want to hire you." So I'm like okay, then why did HR offer me less than I'm making now? And he said yeah, they made a big mistake. So I said okay, I keep my Lead Sys Engineer title, if I'm "downsized" I want two months salary, I want comp days for any overtime worked, and I want 80k base salary, not the 55k you guys were slinging. Like a boss
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# ¿ Sep 12, 2014 03:28 |
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# ¿ May 9, 2024 14:50 |
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Sepist posted:Hidden con to having a fat foodie boss: Recommending a place for lunch that he ends up hating may cost you your job, or at the least his trust. Guess he's not a fan of my sushi joint I just keep getting texts that say "your dead" evol262 posted:Respond "you're" From a few pages back but this just happened: From: Fiendish Dr. Wu Sent: Friday, September 12, 2014 10:49 AM To: BOSS Subject: UNTITLED.pptx Would something like this help? Fiendish Dr. Wu IT Architect | Technology Architecture | Corporate IT ----------------------------------------------- From: BOSS Sent: Friday, September 12, 2014 11:00 AM To: Fiendish Dr. Wu Subject: RE: UNTITLED.pptx Your fired. BOSS Director, Technology Architecture - Corporate IT ----------------------------------------------- You’re* Fiendish Dr. Wu IT Architect | Technology Architecture | Corporate IT We're going out to lunch in a few minutes. He's buying.
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# ¿ Sep 12, 2014 17:15 |