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tokin opposition posted:Spam filters have gotten so good, too. Even Microsoft's gets 99% of em I know I'm late to replying to this but the spam filters actually cause me issues - I'm admning O365 (which I don't like doing! but I also don't trust anyone else internally to, we're sub 20 people and don't need a full time IT person) and I get a lot of people thinking emails are stuck in quarantine or something and I'm asked to troubleshoot emails from external sources semi frequently. And that sucks. Like if the email isn't in your junk or our quarantine what do you want me to do for you, pray tell. Like no, I am not going to troubleshoot some outside's company email. They can figure it out on their own!
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Sep 19, 2023 14:30
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you read posts equally bad on the daily on these forums a single reddit post won't kill you
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Sep 19, 2023 15:16
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ah drat nevermind you got me on that one, you're right
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Sep 19, 2023 15:25
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I sincerely hope that was not some internal attempt at phishing awareness and that you didn't goatse people who were just doing phishing tests in house
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Sep 19, 2023 18:20
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technically no since they hired some outsourced firm but yes because i'm lazy and don't want to dig it up
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Sep 19, 2023 18:35
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i get a perverse pleasure of people asking me why x thing works the way it does and just shrugging them off and vaguely gesturing as i only say the word "Windows" out loud, so that's another advantage to running Windows on the downside whenever something does not work i get to scream "Windows!!!" at the top of my lungs for hours on end, because it's a feature they removed, hid or migrated somewhere else so i'm all for more places including casinos running it so i don't suffer alone
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Sep 22, 2023 19:32
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Outsourcing for that is not a gread idea, they will hit you back with the fees they will charge on anything they will do for you and you will forever be a slave to them as any change has to go through them. It sucks. Most third-parties I've worked on with anything related to IT had to google poo poo in my face, keep it in house at that point I can google poo poo myself without paying you stupid amounts of money lol What also sucks is Teams with a call plan. It's what we use where I work and dealing with extensions and stuff is just Not Fun. Maybe I didn't find the actual ways to set up extensions easily, but man is it a pain to get anything done other than assigning anyone a number.
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Sep 24, 2023 19:13
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guppy posted:In general, I think outsourcing IT is a trap. They are never invested in the organization and the work is always subpar and everything costs extra money. Frankly, I think doing most things in-house saves money and improves results. But for specialty areas like VoIP, I do think it can be worth it, depending on what you need, or at least outsourcing the initial setup. That stuff can get pretty complex. We run our VoIP stuff in-house, but we contracted out the design. Our contractor was excellent and left us with an organized system that we could administer. The worst I've mused with dealing was extensions and I said lol gently caress that and then no one kind of has issues with it, especially since we blocked our phone system to anyone external (as in they are redirected to a message telling where to leave an email no matter what), so I have simply chosen not to bother further, people just call each other using Teams's built in stuff. I'll absolutely second the idea that outsourcing IT in general is a bad idea for most things though. I'd rather people bug me about stupid poo poo like having their email deleted because they selected all their emails and then their mouse accidentally hit "Delete" on the keyboard and flushed everyhing (real case that has happened to me) than to deal with someone that is NOT in a hurry to get back to me to fix whatever issue we are having. Also helps build general knowledge of how stuff works and how to modify it (well until something like Microsoft hits you with the "we migrated this thing somewhere else have fun re-figuring it out!)
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Sep 24, 2023 19:48
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skipdogg posted:Anyone else just sit back and watch a shitshow unfold, but refuse to get involved because it'll make your life hell too? This is also my entire job
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Sep 25, 2023 23:07
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tokin opposition posted:honestly we should just obsolete the phone system altogether. who the gently caress makes phone calls in 2023 besides luddites and olds entire industry i work in functions off asking for phone calls (and never picking up naturally)
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Sep 26, 2023 00:35
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FISHMANPET posted:I have a desk phone that actually has a direct public phone number. If you call it, you get a message that you should contact me via some other method, then hangs up on you. No voicemail at all. that is how i set up our entire phone system. you get a bunch of department options but it just says : email us at x email. also we still have a physical land line that i merely did a redirect to our VOIP number because we didn't want to change our actual number to gently caress our customers up (and also because i could NOT be hosed to learn to set up a redirect any other way) looking forward to the day someone unplugs the one phone the redirect is on e: thinking about it i did not test to see what would happen when i set it up. interesting Reoxygenation fucked around with this message at 03:58 on Sep 26, 2023 |
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Sep 26, 2023 03:55
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oh hey cool to know, will make a note somewhere and maybe get around to it eventually once stuff stops breaking internally
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Sep 26, 2023 04:49
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I was made to go to the office this week because we needed to be there to see someone who came from Europe or some poo poo and I think the guy wasn't even in the office the entire day, pretty cool honestly that they are trying desperately to justify offices ended up calling people on Teams... from the office. thank god
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Sep 26, 2023 16:35
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We simply call that taking advantage of the job's benefits
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Sep 26, 2023 20:45
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Uuuuuhm, isnt this what wifi is for?????
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Sep 27, 2023 19:05
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hahaha gently caress yeah OH YEAH just learned that our newest hire... bought IT stuff for himself, so was using our intranet and stuff on a personal-owned machine. kind of on me for not realizing that (I have tried to take over IT stuff since it was messy, we are a small company and we didn't really have anyone dedicated to this) but gently caress yeah this rules wow this is so loving cool that we just let that happen! Only found out because he's quitting.
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Sep 28, 2023 16:22
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The problem is that he kinda did none of that with anyone. So now even if I pull accesses who knows what he's got on there. Shouldn't be much because I'm usually good at dealing with accesses but that's still less than ideal...
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Sep 28, 2023 16:45
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Internet Explorer posted:That's all just par for the course for small companies that don't care about IT. I agree, but god do I wish it wasn't so, especially since our software has to be airtight because we sell to medical facilities. There's kind of a disconnect here that really annoys me (that I would argue borders on neglicence) But as you said, par for the course. Curious to see where this conversation internally will take me though!
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Sep 28, 2023 17:24
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The Fool posted:Having supported medical software before I don't believe you I said has to, not that it is
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Sep 28, 2023 18:06
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SlowBloke posted:If you heavily rely on teams live event, Microsoft has decided to kill it, starting next October. The replacement (Town Hall) is bound to only certain types of licenses so you might want to check if your usual organizers for big events fit. If I had a dollar every time Microsoft inconvenienced me with their licensing system I could buy the fuckin' company
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Sep 29, 2023 14:33
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How the gently caress do they function lmao
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Oct 2, 2023 21:00
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Every day I become more and more amazed that things aren't just crumbling left and right
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Oct 2, 2023 21:18
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You guys are more generous than me, if they don't have access to the file that's on them they can figure it out with someone that has access to ittokin opposition posted:I have some bad news for you if you live in the English speaking world friend Let me rephrase : I'm shocked it's not crumbling harder
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Oct 2, 2023 23:53
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Very cool, newer hire that left "cleaned" their PC and "reset" it before their last official day, and now am being requested by other people to use that laptop for someone else internally. Yes I will totally let you use a PC I've had no look at that was reset without me having a hand in it, why do you even ask me?!
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Oct 3, 2023 17:46
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i am a moron posted:The cloud isn’t the answer to anything or everything but I’d rather just leave the industry than work on on prem poo poo again. gently caress that noise. It isn't the answer to everything but drat do I agree with you I will take whatever inconvenience over that any god drat day
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Oct 3, 2023 18:00
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On second thought I will not take any inconvience any day.
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Oct 3, 2023 18:03
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i've played dota 2 on office hours you think a little slur as a password is gonna scare me??
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Oct 4, 2023 20:30
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LochNessMonster posted:Am I stupid for thinking that any of those things should show damage on the outside? The quote for repairing it is ~ 25% of the msrp so I was really hoping this would be covered under warranty. I mean depending on how it fell, not necessarily, but I would still fight that if you can, because that is a wild assumption to make from a repair company (and by wild I mean they want to charge you because they don't want to front repair costs)
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Oct 5, 2023 14:44
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I have somehow never used Cisco in my life, and this thread is making me glad I haven't (much like I am glad to have never touched JIRA)
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Oct 5, 2023 19:20
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ticket closed : no
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Oct 5, 2023 20:16
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tokin opposition posted:felt cute, decided to post a selfie. might delete later tag yourself i am the burning dumpster in the background, a perpetual state of how things are
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Oct 7, 2023 04:28
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I HAVE to ask, even if you want to be light on details, your position disappeared? As in, essentially gently caress you? Also from what little I have touched of the infosec world, everything is kind of a smoke show and everyone is (still) dumb as hell, but other people's mileage may vary. You may even really like it!
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Oct 7, 2023 19:15
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Had to check Entra for the first time in a while (don't really need to we don't have a high volume of people) and wow! I hate this fuckin UI!
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Oct 10, 2023 15:10
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Thanks for that, I changed it to dark mode immediately 
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Oct 10, 2023 15:22
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I've not had the displeasure of butting heads with it too much yet, I just access it mostly whenever there's new users or people that quit as of right now, so feeling blessed (until we inevitably use it more ha ha) But it's been nearly 4 years since we started using O365 so I have high hopes that the heat death of the universe will come before I need to bother with it (that or I will change jobs)
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Oct 10, 2023 15:47
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ziasquinn posted:Maybe nowadays the goal is not have perfect memory but have techniques for adapting to new stuff rather than trying to memorize everything. I'd agree with that, I don't want to generalize but the more communication / information is available, the more you realize that you as a person don't know a huge amount of stuff. Which is fine! Fields, especially tech, have become more varied and in-depth on so many levels. Adaptability is key, and I would argue is a much stronger skillset to possess than in-depth knowledge about something that may or may not change in the future. gently caress, if you question yourself or if you know how to look stuff up that already puts you ahead of the curve, in any field, imo. The Iron Rose posted:While your business’ inability to commit is certainly frustrating, and extra responsibility certainly merits extra pay, this is a bit of a self own and a good way to screw up your future promotion prospects. This is from a practical, not a moral perspective. You certainly deserve extra pay for extra work! I both agree and disagree with a loooot of this. In short, I agree with the take that being open that you don't want to learn new stuff is kinda shooting yourself in the foot, but I disagree with saying that it's also bad to announce it, because if you never put your foot down, then you risk the burn out usually comes associated with spreading yourself thin or being put on projects that lead to nothing, especially if management is limp dicked. ESPECIALLY in IT. I'm personally of the school of thought that being asked to pick up stuff without training or proper extra pay is borderline exploitative, because well when are you meant to do that? On work hours? When you already have to do stuff to help sure the business runs? Outside of work hours - unpaid? I feel like it compounds with the perception that other people feel like you just don't put in any work while you're just being sent chasing your own tail by management. I'd also argue that a lot of management staff goes with how good or bad the "vibes" are, and that it is terribly exhausting to deal with the whims of people that do not actually have to put any effort into most projects short of approving / disapproving of it. It's always a tricky situation to be sure, but I guess a lot of it is context dependent on how much you're being hosed with. Asked to pick up stuff for a project that goes to poo poo? Sure. gently caress it. I learned something. Routinely asked to learn new stuff and not getting anything out of it? That's a whole different ball game. Reoxygenation fucked around with this message at 18:52 on Oct 10, 2023 |
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Oct 10, 2023 18:44
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tokin opposition posted:CEO just sent us her password, unprompted, in plaintext email. Which it's not like anyone in IT needs a password to do bad stuff, but come the gently caress on this is cyber security 101 By unprompted you mean like there was no conversation or anything just hoop there's my password? 
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Oct 11, 2023 16:33
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Maybe if you limited it to this thread it wouldn't but I don't know if I'm ready to throw down money to bed on that tbh
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Oct 12, 2023 01:44
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SyNack Sassimov posted:Listen I know we joke about jaegerx hooking but please think of Clammie's feelings when you suggest that his SO may be out making ends meat and getting paid for it a truly (un)fortunate typo
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Oct 12, 2023 02:44
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I will second that they do not care, nor do they care to learn either. Even if it would save them time to learn as to not have to bother everyone with it and take 3 days to fix simple things.
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Oct 12, 2023 16:07
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