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leica posted:Warranty work is the worst on both ends, nobody wins really. The customer gets hosed by having their time wasted, techs get hosed because of lovely warranty flat rate, and the service writers are encouraged to be sleaze bags to try and bail the dealership out of the work. I always wondered about the 10 year 100k mile from a technician perspective. Warranty hours always paying less, but every (Korean) car having it's work done on warranty hours. Does the dealership increase their overall flat rate pay, or just recruit technicians that were turned away from other shops and underpay them? Also, it's always worth the time to start lug nuts by hand. Hitting it with air before it's been threaded is asking to gently caress it up.
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# ¿ Nov 7, 2014 06:12 |
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# ¿ May 22, 2024 06:37 |