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The Berzerker
Feb 24, 2006

treat me like a dog


Antifreeze Head posted:

It really depends on the type of job/industry you are in.

Bingo. When I was a teenager I was fired from a crappy job I hated at a call center, obviously they didn't want me getting back on the phone with customers.

They walked me out past my (former) team towards an exit, with all my coworkers standing up asking what was going on. I stopped and took a few steps towards them and said "I got fired, sorry guys, I'll text you later" but man, the look on my escort's face when I didn't go directly to the door was something. I'm sure they thought I was about to go running through the building kicking computers over but I was just saying goodbye, didn't even realize I wasn't following their instructions. As we're walking down the stairs, the security guard said something like "You can't just walk over there! You can't do that! You're being walked out!" and I, being a smartass teenager at the time, said "What are you gonna do, fire me again?" which made them laugh. In that situation they brought me all of my stuff in a box before the walkout - they had someone pack it up while I was being fired, and when they gave it to me they told me if I thought anything was missing I could contact so-and-so, etc.

I'm a manager now and while we've made 2 not-so-great hires over the last few years, every time it happens we figure out where our process broke down (did our list of interview questions fail to ask something important, did our skills assessment not test a relevant skill?) and try to make improvements to avoid it happening again. I definitely agree that the person's manager (and organization as a whole, if it's process related) are often a big part of the problem.

Last year I coached a guy who was underperforming on the technical skills side (we put him in some internal training, he's better now) but even just during coaching, he started crying. It was incredibly uncomfortable - I can't imagine how awkward I would feel if I was firing someone and they started sobbing or screaming or both.

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