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Is the reset my pc option (all files gone) comparable to the traditional flatten and reinstall method? I ask because my mom was sent a phishing email with pdf attachment, opened it in preview (gmail on the web, I think it’s chrome or Firefox, forgot to ask) without clicking anything in it and then realized later in the day that was a silly thing to do. Didn’t pop the automated gmail av scan or windows defender and no weird behavior observed yet but I had her disconnect from internet and turn the thing off to be safe. I don’t see her being able to do the old fashioned way and I’m 10 hours away so I can’t do it for her, so I’m hoping the built in is good enough - is that so? Or is this overkill? I’m sensitive about this poo poo since she’s getting targeted by this stuff a lot recently Sleng Teng fucked around with this message at 00:34 on Jan 14, 2022 |
# ¿ Jan 14, 2022 00:31 |
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# ¿ May 11, 2024 17:31 |
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I thought there was still some risk in opening pdf attachments in the gmail file preview, is that not the case? For more context it was a fake invoice pdf with fake customer service info and stuff for a fake Norton subscription, that kind of thing As you can tell I am not plugged into this kind of thing!
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# ¿ Jan 14, 2022 00:53 |
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Okay that all makes me feel a bit better, thank you all! I’ll continue looking into it out of curiosity (naturally I see divided opinions at first blush) but I’ll relax a bit and ask her to be careful. Since I don’t want to do phone tech support often
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# ¿ Jan 14, 2022 01:36 |
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Ran an offline defender scan which I do periodically today and it came back detecting autokms hacktools in windows/system32/sppextcomobj.exe which it removed. I remember autokms being a workaround for windows licensing but I last did that many years and fresh installs (edit: and machines) ago and I’m pretty sure it had its own dir so I’m weirded out. I also didn’t think this exe had anything to do with it in particular but I don’t really know windows. Anyway I guess I either goofed somewhere despite normal precautions or maybe defender is being goofy. I’m curious so I figured I ask what might be going on here if anybody knows Sleng Teng fucked around with this message at 15:49 on Apr 7, 2023 |
# ¿ Apr 7, 2023 13:33 |