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Thanks Ants posted:I split things across UPS and mains, because then you can do UPS maintenance without shutting everything down. Upgrade from that would be a transfer switch so that things can drop to mains if the UPS goes out. Gold standard is two UPSes. When doing UPS maint, couldn't you shut down power supply 2, move it to main, bring it back up, then shut down and maintain UPS, moving the PSU back to it after?
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Sep 24, 2021 17:31
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mewse posted:Our xerox photocopier seems to be screwing up the dns resolution of the office 365 smtp server about like 5-10% when doing scan to email. We have it set to use google dns (8.8.8.8/8.8.4.4) but when I ping smtp.office365.com on my desktop, it seems to lag to resolve the address. The dns records also seem screwy to me (via dig in google toolbox): You could just stop doing authenticated SMTP for your scanners unless they need to scan outside your tenant. You can just use domain-tld.mail.protection.outlook.com for your SMTP server over 25, and it goes through just fine so long as it stays in org.
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Dec 3, 2021 07:43
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mewse posted:Is there any documentation on how this setup works / what this setup is supposed to be used for? I did find the xxx.mail.protection.outlook.com hostname for our o365 tenant and it only resolves to a single IP address with no CNAMEs, I'm just wondering about why it would accept smtp submissions on port 25 with no authentication. That article has been the gold standard for years, yeah. It is 100% only useful for mail that stays in your org, and you need to have the locations using it set in your SPF record, as unknown said, but it's amazing at what it does. Doesn't matter what you put in the reply to address, doesn't even have to be an address that exists, so long as it's in your tenant. Mostly it's meant for stuff like scan to email, email alerts from legacy systems that stay in org, that kind of thing. It's absolute magic for its use cases.
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Dec 4, 2021 07:56
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MF_James posted:This isn't 100% true, you absolutely CANNOT use an address that exists as a user. This is probably true, I've never tried to use an existing address as the reply to. Now I want to, to see exactly how it breaks. I haven't had any trouble with the spam filter, but I've really only used it for scan to email on MFPs and contact us links on websites. gently caress everything about giving third party web devs credentials without MFA.
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Dec 7, 2021 06:39
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Thanks Ants posted:Print server you can do as long as you enable branch office remote printing and the network supports it. To echo part of this - a lot of physical security stuff (door entry, cameras, etc) was written last century and relies heavily on broadcast to do anything, so it's not going to play over VPN. I'm in favor for small, cheap on site servers for apps with minimal load, like security and print servers.
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Jan 10, 2022 03:29
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bolind posted:Had my first “terminate ALL of this guy’s accounts IMMEDIATELY” email today. The fun ones are the phone calls the night before that start with "How fast can you move if we have to take action on $C-Level?" That or "We just fired dude, his computer is still unlocked, can you remote in quick?"
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Feb 7, 2022 06:46
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I received requests for two 11x17 printers recently. Legit requests, the guys really need them. loving things just don't exist right now for whatever reason. I finally managed to scrounge up two reconditioned ones on Amazon for a reasonable price.
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Feb 9, 2022 05:30
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Gorson posted:Anyone have a HIPAA compliance guideline that's easy for clients to understand? Something I can quickly quote or copy/paste from instead of having to explain every time? For me, the answer to this has always been "I'm going to do my best practices and they're probably compliant, but if your business requires compliance, you should hire a specialized consultant that can tell me exactly what needs to be changed. I am not an expert in that compliance field and will not certify that my work meets the ever changing landscape of compliance guidelines.
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Jun 3, 2022 05:42
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There's been a big consolidation movement in the MSP space lately. Big players previously not in the space are buying up small shops and exploiting economy of scale to get a unified national presence. Sharp is one, quality varies on the market. https://www.sharp-sbs.com/Managed-Services/Managed-IT-Services As a previous poster said, quality varies A LOT by market. I'd personally advise against small locals who were a computer fix it shop 10 years ago and lateraled into the MSP market when remote connectivity made it possible, as they tend to be a poo poo show, but some are gold.
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Jul 15, 2022 02:15
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MF_James posted:Hey I just left Sharp after they purchased our MSP out of chicagoland like 2 years ago. They aren't too bad, but yeah it really depends on the area. Our "branch" was basically covering a ton of other ones because we actually had good engineers and our helpdesk was pretty good as far as outsourced helpdesk goes. Sadly, the Chicago branch is falling apart, they've lost 4 engineers including me, a bunch of senior HD folks and the engineering manager just left. Man we've been over this, we just forget each other's usernames. I'm still using Sharp for running backups, they're fine for that. The MSP we worked at before that is getting a little thin for talent too.
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Jul 18, 2022 04:38
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I5 11th gen or better, 16GB, 256+ nvme. The office suite in particular needs at least 16GB RAM to not run like poo poo.
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Jul 27, 2022 20:15
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incoherent posted:You have been visited by the blessed private equity angle...angel. I will tolerate veeams licensing because it has consistently worked (and, more importantly, restored) for years. The game has changed a bit and I should take my blinders off to see whos the new game in town. Datto is making some serious inroads.
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Oct 5, 2022 07:38
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nvrgrls posted:I still haven't done this lol 8x8 if you like the feature set. It's easy to use, and I get minimum bullshit from my sales guy, as opposed to ring central, who tried to upsell me like twice a month. If course, one time I forgot who my sales guy was and it took me a month of working with their support to figure it out, so you make sacrifices.
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Feb 2, 2023 08:30
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Re: internet chat in Chicago - might give Cogent a shot, they just use whatever local provider, give a discount, and handle the support themselves. They've been alright in Chicago and Dallas where I've used them. Re: small cabling job, my company does that if MF James's ideas don't pan out, but might be too small for us.
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Oct 3, 2023 05:16
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