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The first thing that stands out to me isquote:I am currently studying for my Cisco CCENT and CCNA certifications to move away from customer service positions and to develop specialty, hands-on, “behind-the-scenes” skills to build upon my strengths. If you're applying for customer service positions it seems like a bad idea to say you want to move away from customer service. No one wants to hire someone they know wants to leave. Maybe rephrase it like "I am currently studying for my Cisco CCENT and CCNA certifications to increase my skillset and provide more in depth customer assistance" or something. You want to phrase everything so that it is to the job you're applying for. I'd put experience first and education last, given your education is irrelevant to the IT industry. I would also give this more attention: " I have also earned training certifications here for Windows XP, Windows Vista, Windows 7, and Microsoft Office 2010."
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Sep 6, 2015 08:09
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| # ¿ May 12, 2024 12:51 |
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