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cash crab
Apr 5, 2015

all the time i am eating from the trashcan. the name of this trashcan is ideology


OwlFancier posted:

Hyperactive thyroid possibly?

I assumed pregnant.

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Thrifting Day!
Nov 25, 2006

Maybe she was just a fat greedy bitch?

Bomrek
Oct 9, 2012
Or maybe she had an eating disorder, who the gently caress knows

Roro
Oct 9, 2012

HOO'S HEAD GOES ALL THE WAY AROUND?
Maybe I- I mean, she just really liked cake, okay?! There doesn't have to be a reason!

Oh, here's a bad customer thing from the practice I work at. I'm at uni currently, so I thankfully missed this, but last week they had a client threaten them with legal action because we tried to arrange a free post-op check for their pet. Apparently, the client's view was that they shouldn't need a post-op check because we should've done the operation correctly, and it's just a con to get them in so we can charge them more money for more operations and medications!! They also refused to buy a buster/victorian collar to prevent self-harm by the animal biting at the wound site.

... Dog licked open the wound site on the Saturday night and had to be rushed to our OOH clinic because it was getting all nasty and raw. The vet there stapled the wound shut and told the client off for not listening. We saw her again Monday, but I've not heard if they've come back since. loving morons don't realise that pets are a privilege, not a right. You take care of them properly or you may as well not have one.

Fruits of the sea
Dec 1, 2010

It's been a long time since I had to deal with particularly bad customers - those people saying that American customers are bad are onto something, athough Canadians definitely deserve an honourable mention.

Now I work as a barista in Denmark, and my customers are wonderful. I know a lot of the regulars by name now, and can relax and chat with them if things aren't too busy.

Something strange did happen earlier this year though. Two teenagers came in, one girl who ordered some ice cream and a boy who didn't order anything, but stood right in front of the cash register. Suddenly the girl yelped and pointed at a cockroach crawling out from in front of the cash register. I was speechless for a moment, since that's just about the most mortifying thing I can imagine happening in food service. The boy stated, surprisingly calmly, that this wasn't an unusual thing to see in cafes that served lots of sweet cakes. The cockroach had by this time scuttled out of the sight, so I apologized and finished the girl's order as quickly as possible so I could set about clearing off the counter and washing every surface.

The funny thing is, neither I nor my coworkers ever saw a cockroach before or after that incident. A brightly lit counter devoid of food is also a pretty strange place for a cockroach to be crawling. The only plausible explanation I can think of is that the boy set the cockroach loose on the counter. Maybe a bit paranoid, but he was standing right where it first appeared, and I wouldn't- have been able to see him place it in front of the cash register. I have no clue why he would do this.

Edit: My roommate is suggesting it was a prank. If this was some kind of candid camera, the result must have been pretty lame, since my reaction was basically a total pokerface.

Fruits of the sea fucked around with this message at 19:07 on Oct 16, 2015

fistful of hammers
Nov 11, 2011
A friend of mine and I are CSRs for a pet insurance company. Part of our call quality requirements is that we have to inquire about the customer's pet/s. While on a call one day, my friend asked the customer how his cat was doing, to which he replied "here, let me put her on the phone for you."

The cat meowed.

Applebees Appetizer
Jan 23, 2006

Security Report 10/10

Had issues with the group of women in 263 and 121 again, two of them got into a huge argument and then started fighting in front of 263 in the evening hours in front of everybody eating at the restaurant outside. Apparently one pushed the other on the ground and started choking her. The one that got assaulted didn't want to press charges, so I told the other one to leave (which was the one I had issues with the previous night). After she left, most of the other women of the group left as well. Later on, KK asked me to check 121 because she thought they all had left. I knocked, no answer, so I went in and as I was checking the room when the drunk boyfriend of the women in 263 came in asking me questions as to what I was doing, and when I told him none of his business he proceeded to threaten me physically as if I was trespassing on HIS property. Well apparently one of the women was still staying there but was hanging out up in 263 with the other woman that decided to stay (this made one person left in each room) so he went up to tell them I was in the room and that started a huge drunken shouting match of the two drunk women and drunk boyfriend screaming from the second floor at me at 12am in the morning saying I had no right to be in the room.

The woman who was staying in 263 came down to the desk demanding to know why I was in the room (even though it wasn't hers), and when KK told her why she still had a problem with it, apparently thinking we had no right to do so, then proceeded to verbally abuse us and walk out the door. KK said she had enough and called the police while I kept an eye on what they were doing. In the meantime both 260 and 261 called and complained about them yelling and carrying on. When the police arrived I had the drunk boyfriend immediately trespassed and removed from the property because I knew he was a local. The two woman (turned out to be mother and daughter) were from Boca, so the police asked me to let them stay since they were drunk and there were no hotels with vacancies on the beach. I agreed as long as they promised they would stay in their rooms, and the mother decided to stay with her daughter in 263, so I was finally able to secure 121.

I have more if anyone's interested.

cash crab
Apr 5, 2015

all the time i am eating from the trashcan. the name of this trashcan is ideology


fistful of hammers posted:

A friend of mine and I are CSRs for a pet insurance company. Part of our call quality requirements is that we have to inquire about the customer's pet/s. While on a call one day, my friend asked the customer how his cat was doing, to which he replied "here, let me put her on the phone for you."

The cat meowed.

:kimchi:

JonathonSpectre
Jul 23, 2003

I replaced the Shermatar and text with this because I don't wanna see racial slurs every time you post what the fuck

Soiled Meat
Here's a tale from the porn er MAGAZINE store I worked at briefly in college. It was a MAGAZINE store, you see, that just happened to sell 500x more porno mags and movies than other magazines.

We closed for two weeks at Christmas so my boss could spend the whole vacation with his kids. When I come back in to open the store, there is a big, BIG dude sitting in a truck in the parking lot. Unusual, but eh whatever. One thing I learned working here was when you are dealing with people's porn, you are dealing with poo poo that is close to their hearts. I'd say close to the bone because it's more accurate but it just lends itself to a lovely joke too well.

So I get out of the car and start walking towards the door. He immediately gets out, beelines for me, and says this:

"MOTHERFUCKER I SHOULD loving KILL YOU."

Dude is literally 6'6", probably weighs 300+ (but very obviously strongfat), wearing overalls and work boots. I poo poo you not, overalls. No shirt underneath them, just overalls. Well, it's a bit worrisome when someone this size is coming at you angry, but I'm Mr. Customer Service and am naturally lovable so I just put on my best concerned face and tried to disarm him with kindness.

"What seems to be the problem, friend?"
"GOD drat IT YOU KNOW I AM A COLLECTOR AND BECAUSE YOU SHUT DOWN AND I COULDN'T GET HERE TILL NOW I'VE MISSED AN ISSUE!"
"... what? I've never met you before, partner. But I can see you're upset about something, if you'll just tell me what it is I might can help."

As soon as he heard this, Rageface Farmer was immediately totally abashed and apologetic and basically declared us to be lifelong friends because I said I'd help him out. Apparently he always came in to get his porno mags when my boss was working and didn't recognize us as different people, despite the fact that my boss is as big as he is with a buzzcut and I'm a filthy long-haired hippy who's only 6'2". I chalk it up to the black spots spinning across his vision due to fury-induced pneumatic-drill-level blood pressure.

To make a long story short, the guy was a collector of Juggs magazine. Yes, seriously, Juggs magazine. And he was unbelievably upset by missing this issue, to the point that he looked like he was near tears. I calmed him down, went inside, found our order guy's number, called him up and explained the situation and what issue it was. BTW this is about the weirdest phone call I've ever made. Our order guy was oddly touched by this big old farm dude's dedication to Juggs magazine and said he'd ship us a copy of the issue with our next order.

Now-Friendly Farmer came back a week later to pick up his prize and brought me two jars of local honey and a bunch of vegetables and told me that I was the best damned guy in the world and he was proud to know me and I could count on him in a bind.

I never saw him again.

Lord Windy
Mar 26, 2010

Nierbo posted:

All you guys taking abuse during retail shifts are pathetic for not standing up for yourself versus rude and abusive customers. A customer calls you a whore and you do nothing about it, just post on a forum in all caps about how you can hear it. Like maybe take control of your work life and tell abusive customers they must leave the store or you will call security.

I know it is a bit late, but I've worked primarily in two customer service areas, a pub and with Applecare phone lines in Australia. They both had very good reasons why you shouldn't just let the abusive customer have it.

The pub was easy, people aren't rational when they start drinking. I had a guy order two beers for him and a friend. The friend was still drinking his first so I just poured one, took the money for two and said I'd pour the next one when his friend was finished. He went off his rocker, and threatened to bash my head in if I didn't pour that drink that second. Turned out he hadn't heard me say I was waiting for his friend to finish his drink and he was mortified. He climbed over the bar to give me a hug as an apology. Then you get the assholes who just before closing start acting up to get a rise out of you, like turning on the beer taps and stealing straws. If you do anything other than calmly tell them to stop they will just do worse in 5 minutes. My boss is the scariest old woman in the world who throws plates and knives at her husband (he thinks it's hilarious) over the simplest poo poo, but she smiles at drunks who scream at her face. It's just not worth the risk of getting a bottle smashed into the back of your head.

Now at Applecare it was completely different. If you've ever called and dealt with them for awhile you'll know there are two levels of support, tier 1 and tier 2. When I worked there at tier 1, your job was based on Customer Satisfaction Surveys (CSATS), selling applecare warranty and least important, call screening to see if you could actually do your job. Customers only get a csat survey once every 60 days, so as Tier 1 you kinda just had to deal with the lovely customers because they could ruin your day with a negative csat. (You needed to keep a 90% rating).

Once you got to tier 2 it was different, due to how infrequent the csat surveys go out by the time the angry customer comes through they have already received one for someone else. Your manager would give 0 shits if they called up and complained about you directly as that metric wasn't measured. So you could tell the customer to politely go away, or tell them why they're wrong. But it is never that easy. They just call back and annoy someone else, and inevitably end up getting free poo poo to make them go away. The reason why I never bothered to tell anyone off was simply so 5 other people didn't have to hear it, and normally the complaint is over something so trivial that it's easier to just do it, log something as a complaint, than to give yourself a momentary feeling of self-righteousness. I never felt much relief doing it anyway, just made me feel dirty.

Pook Good Mook
Aug 6, 2013


ENFORCE THE UNITED STATES DRESS CODE AT ALL COSTS!

This message paid for by the Men's Wearhouse& Jos A Bank Lobbying Group
Oh lord. I used to be a travel agent and my store was in West LA so I've got some stories.

This is background that applies to a huge swath of clients we had. My agency had offices all around the country so you could talk to anyone in the company about a trip you were booking. For example someone could book flights with me, call the 800 number book hotels, come back in 2 days later to pay in person. Each client would get a computerized trip folder and our system let us put specific notes on specific clients, which we were required to do. Something like "Pax called, wanted 2 bed for 2 nights in Rome, quoted X". This was helpful and essential. But probably more essential was the system's usefullness for catching people trying to pull a fast one or get out of their own idiocy.

"Oh you'd like to cancel your plane ticket to flight to Rome because you'd rather fly into Paris instead? Huh, I have a note here that says you bought a nonrefundable ticket to save $70 and then declined travel insurance when you first spoke with X office over the phone. Oh well that's fine, we record all incoming calls, I'll have a manager pull that conversation up for you."

That was VERY typical.

But what was funnier/sadder were when people tried to invent sob stories explaining why they needed special treatment. For example we had someone who flew out to Florida to take care of a sick father and then called saying they needed to extend their flight because he passed away and isn't there ANYTHING we can do to waive the change fee. I'm happy to do it becuase it likely means you'll remember me next time you want to book a trip. I'm LESS inclined to do it if I can see you've already called and told us about your dead father. 3 times. Over 6 months.

My least favorite were people from around West LA who thought they were masters of the universe who would get into fights with me about objective facts. I don't hold it against you if you don't look at maps all day like I do or don't know the intricacies of the Paris subway. But don't sit there and argue with me to my face that Aruba is off the coast of Spain and you just need to add it to your weekend trip to Ibiza and I'm being so unhelpful after I've told you it's in the loving Caribbean. I was once explaining how to use the London Underground and this girl asked what the Underground was. I said oops sorry, it's their subway, like New York or here in LA. She stares. "We don't have a subway." I turn away from the computer. "Oh ya we do, it's mostly in downtown." "No we don't" Bitch I've been on it, don't loving argue facts. Assume I'm here because I know what I'm loving talking about.

The absolute worst was Beverly Hills girls who would get super uppity about getting things exactly as they wanted or as nice as they wanted and then hemmed and hawed about price (mind you, this wasn't their money they were spending). I had one girl in the same appointment decide to not go back and feed her meter (guaranteeing an $80 ticket in that neighborhood) and then at the end of the appointment tried to negotiate me down from the price. I had girls go home and their father call an hour later to try to haggle like I was selling cars. It got to the point with Beverly Hills customers that I knew enough to add a shadow markup to airline tickets or other products at least equal to the booking fee because I knew they would want to haggle about it and I would still make my money when I appeared gracious and they could feel like they won when I discounted the booking fee.

The best thing was when someone would claim they could buy X for Y price but I knew I had the cheapest thing on the market. I'd say "Wow that's a great price, if you can book it at that I'd do it." They'd call back the next day to pay for what we put on hold the day before.

I also heard from another agent that someone came in and wanted to go to Genovia (the country from the Anne Hathaway movie Princess Diaries) because "it looked so nice."

There's many more if for whatever reasons you want to hear about what it's like to work in a declining industry.

Pook Good Mook fucked around with this message at 03:45 on Oct 22, 2015

Mr.Pibbleton
Feb 3, 2006

Aleuts rock, chummer.

Pook Good Mook posted:



I also heard from another agent that someone came in and wanted to go to Genovia (the country from the Anne Hathaway movie Princess Diaries) because "it looked so nice."

There's many more if for whatever reasons you want to hear about what it's like to work in a declining industry.

Do you get feedback after trips where people are mad at you for foreign places being different than what they expected, or for things not existing?

coyo7e
Aug 23, 2007

by zen death robot

Pook Good Mook posted:

But what was funnier/sadder were when people tried to invent sob stories explaining why they needed special treatment. For example we had someone who flew out to Florida to take care of a sick father and then called saying they needed to extend their flight because he passed away and isn't there ANYTHING we can do to waive the change fee. I'm happy to do it becuase it likely means you'll remember me next time you want to book a trip. I'm LESS inclined to do it if I can see you've already called and told us about your dead father. 3 times. Over 6 months.
That's a pretty lovely attitude to take, when my grandparents passed away one of my aunts had to go live in their empty house and deal with liquidating the estate, tracking down all of their persnoal info like bank security boxes and bills and notifications to friends and family. 6 months is a perfectly reasonable time frame, my aunt was there for a long rear end time, living in her dead parents' house and going through address books and drawers of knicknacks trying to find keys and passwords and poo poo.

Lprsti99
Apr 7, 2011

Everything's coming up explodey!

Pillbug

coyo7e posted:

That's a pretty lovely attitude to take, when my grandparents passed away one of my aunts had to go live in their empty house and deal with liquidating the estate, tracking down all of their persnoal info like bank security boxes and bills and notifications to friends and family. 6 months is a perfectly reasonable time frame, my aunt was there for a long rear end time, living in her dead parents' house and going through address books and drawers of knicknacks trying to find keys and passwords and poo poo.

The part you quoted reads to me like the customer was claiming that they had flown out to care for their sick, but alive, father, only for him to bite it, even though they'd claimed that he'd suddenly died three times previously. Maybe the first three times just didn't stick, though.

deadly_pudding
May 13, 2009

who the fuck is scraeming
"LOG OFF" at my house.
show yourself, coward.
i will never log off
When I was finishing up my degree, I was working at a sub shop. There was one guy who would only ever address me as "Smiley" or "Mr. Smiley", and I know for a fact that he complained to my boss at least once because I didn't smile often or genuinely enough.

I HAD A NAME TAG! YOU MUSTACHIOED gently caress! ADDRESS ME BY MY REAL NAME, NOT YOUR IMAGINARY SLAVE NAME!

I will actually kill myself instead of going back into food service, in the event that I fail to find work in my actual field of software development. Something about making another person's food is like a green light for them to treat you like some kind of circus animal.

coyo7e
Aug 23, 2007

by zen death robot

Lprsti99 posted:

The part you quoted reads to me like the customer was claiming that they had flown out to care for their sick, but alive, father, only for him to bite it, even though they'd claimed that he'd suddenly died three times previously. Maybe the first three times just didn't stick, though.
Or that he passed away and they ended up having to spend months there dealing with cleaning up the estate, and kept having to draw things out longer but still intended to go home even though poo poo kept keeping them there. It's not like it's a fun vacay, it's literally a full time job and depending on the status of your family, it can be fairly simple or a really huge and drawn-out clusterfuck, especially if there's any fighting over the will, heirlooms, valuables, etc. And probably doing in a town that's unfamiliar or no longer familiar as well, so you've got to research who to call for a lot of kind of rare services that most people might never deal with.

Pook Good Mook
Aug 6, 2013


ENFORCE THE UNITED STATES DRESS CODE AT ALL COSTS!

This message paid for by the Men's Wearhouse& Jos A Bank Lobbying Group

Mr.Pibbleton posted:

Do you get feedback after trips where people are mad at you for foreign places being different than what they expected, or for things not existing?

Nothing like that comes to mind, mostly just the usual "that hotel was gross/small/smelly." It was somewhat common to have someone say that "X was crappy like you said, thanks for suggesting Y nearby".

coyo7e posted:

Or that he passed away and they ended up having to spend months there dealing with cleaning up the estate, and kept having to draw things out longer but still intended to go home even though poo poo kept keeping them there. It's not like it's a fun vacay, it's literally a full time job and depending on the status of your family, it can be fairly simple or a really huge and drawn-out clusterfuck, especially if there's any fighting over the will, heirlooms, valuables, etc. And probably doing in a town that's unfamiliar or no longer familiar as well, so you've got to research who to call for a lot of kind of rare services that most people might never deal with.

I understand what you're talking about and while I don't quite remember the specifics I remember this woman kept pushing the ticket out a month at a time and getting upset that we were charging her $150 each time. What she didn't understand was that even if we ate the change fee the airline charged a certain price and they had to get paid. We told her every time to extend further than a month out or to just cancel the ticket, eat the cost, and then buy a new ticket when she was ready. There's a line between asking for our help and being too stubborn to listen to advice.

As for my favorite customer, I had a lady who would bring me in a bottle of Scotch when she got back from trips I booked.

Mathematics
Jun 22, 2011
My worst customers have all been kids. I worked at a buffet which mostly old people visited. But one day we got like 100 boy scouts out of the blue and I didn't have enough pizzas made. (Kids only like cheese pizza apparently even though there was a great variety of food.)

Anyway, the comments from these little shits. It's the worst when they're about 12 since they're not even cute any more.

:saddowns: "WHEN WILL THE PIZZAS BE DONE!?"
:stonk: About 4 minutes
:saddowns: (30 seconds later) It's been over five minutes!!!

I started to prepare more pizzas while those are baking. I decided to ignore the kids because I think by middle school, they should have learned some goddamn patience.

:saddowns: Oh god, you're just starting to make the pizzas now!? Why?!
:saddowns: Can't you just make the pizzas in the morning and microwave them or something?
:saddowns: Can I at least get some pepperonis?

etc

Sic Semper Goon
Mar 1, 2015

Eu tu?

:zaurg:

Switchblade Switcharoo

Mathematics posted:

:saddowns: "WHEN WILL THE PIZZAS BE DONE!?"
:stonk: About 4 minutes
:saddowns: (30 seconds later) It's been over five minutes!!!

Hear hear, except it was grown men and women having a temper tantrum about having to wait 2 minutes. When they can plainly see that the shop is packed, and we are doing everything we can to get it through, as opposed to idly staring out the window and laughing at you behind your back.

I'd honestly rather be a slave in a coal mine than face our bogan legions in food service again.

coyo7e
Aug 23, 2007

by zen death robot
Worked doing tech support for over a decade. It's in the SH/SC thread already, but I've had everything from people lying to my boss about me shouting at them, because they tried to get company software installed on their side-business laptops, people who simply refuse to do any work if their desktop is not EXACTLY the way it was before they got a virus surfing for free porn and online poker, gay porn pop-ups being thrown up in front of kids and the adult in the room blaming me because they left the screen turned on, $250k+/yr execs make me spend an hour making an excel chart that would literally take a middle school kid 5 minutes, and innumerable other variants of "its magic, and it's all your fault."

Also worked in a dry cleaner for about 5 years. Fat greasy slobs would bring in piles of 30-50 shirts all stained to the point of semi-translucent, and then trying to haggle down the price of $1.90 per. People who would drop off damaged clothes and hide the damage and/or stains at drop off (usually due to embarrassment since they shat themselve, had a sex or period related stain on something expensive, or their dog/kid chewed holes in it,) and then would blame me for putting the stain/hole/other damage into the garment. Never, ever open a plastic bag a customer brings into a cleaning establishment - if they won't touch it, I'm not going to handle it until I've had them sign a ton of waivers and explained the sliding price scales. People who get their first cheap suit to sell cars and who then decide that they're important, people who get a law degree and then decide they're above reproach, cops who give me a speeding ticket one day, and the next day come in and don't recognize me after being a regular customer for years, and then lie in traffic court as to remembering my face. Also the little old retired couple who had no other friends and who'd come in to do laundry and bring cookies and chat with me, or the family witht eh matching daughters who'd do cartwheels down the rows between the machines.

Worked at a gas-n-go for a summer doing 10pm-8am standing shift. Lots of customers who'd come in at 2-3am (just around last call for alcohol in the bars) for a six pack for the road before heading off into the hills to party. Lots of six packs forgotten on the curb, with one missing. Lots of migrant workers paying with one dollar coins and two dollar bills - I never figured out why that happens. My gas pump attendant was a retarded tweaker who huffed propane and would occasionally allow drive-offs if people snuck him weed. He almost killed me by mixing bleach and ammonia in the mop bucket around 3-5am one night - he decided to do an extra thorough job so he mixed everything under the sink together, and then mopped the floor in 10-foot squares between running out to fill cars, I realized at some point i was unable to count back change to customers and stumbled outside and opened the doors before my head cleared and he explained what happened. Minimum wage fun.

Worked a burrito wagon and hit up carnivals and rodeos and stuff for a couple years. Always enjoyed trading grub for rewards from carny booths, or weird knick knacks from the vendors.

Delivered pizzas in a high desert redneck town near a reservation for a good while. Lots of weird tips, unwanted propositions, and driving steep roads on bad ice to get stiffed on tips by people who hadn't wanted to risk driving for groceries. Got a huge tip for beer-bonging a milwaukie's best one time when i delivered to a party.. Like 70 bucks.

rndmnmbr
Jul 3, 2012

Names changed to protect the guilty.

Stella was a middle-aged alcoholic, who's boyfriend once stabbed her thirty-seven times. The incident had left her way off-kilter. I had just started working overnights at a convenience store about a month before. One night she wandered her way in to buy booze at 3 am, a no-no in Texas. When I refused to sell her a tallboy of Milwaukee's Beast, she didn't get angry, shout obscenities, or break things, oh no. She got very very quiet, then told me she could see a demon riding my soul, and would I pray to Jesus with her to save her eternal soul? And for four hours, she stood about six feet from me, praying to Jesus at the top of her lungs to rid me of my demon and take my soul to heaven, while I kept cleaning and getting the store ready for the morning shift. Finally, at 7, the Hutt (my manager) dragged her obese rear end into my store, spotted Stella, and exploded into a rage and cussed the lady out of the store (the Hutt was... special.) She then explained (chewed me out) that I was to call the cops whenever Stella came in the store, because she was trespassing (not that we had ever filed a criminal trespass order, the Hutt just hated Stella.)

I have plenty of stories to tell, both about customers and co-workers.

Mikl
Nov 8, 2009

Vote shit sandwich or the shit sandwich gets it!

coyo7e posted:

Lots of migrant workers paying with one dollar coins and two dollar bills - I never figured out why that happens.

I've read somewhere that since there aren't many one dollar coins and two dollar bills around, they can be used to track the effect a certain kind of working class has on the economy. E.g.: Just pay migrant workers with that kind of currency, then watch to see where it pops up again to see where they spend it.

coyo7e
Aug 23, 2007

by zen death robot

Mikl posted:

I've read somewhere that since there aren't many one dollar coins and two dollar bills around, they can be used to track the effect a certain kind of working class has on the economy. E.g.: Just pay migrant workers with that kind of currency, then watch to see where it pops up again to see where they spend it.
Oh that's hella easy - the I-5 corridor and

Sockmuppet
Aug 15, 2009

Mr.Pibbleton posted:

Do you get feedback after trips where people are mad at you for foreign places being different than what they expected, or for things not existing?

My favourite complaint like this is the lady who wanted a refund on her tickets because the Midnight Sun wasn't a different sun, but just the regular one up at night.

And I personally once had an American tourist asks me if the little troll figurines in the souvenir shop I worked at as a kid, were real stuffed trolls. I was so tempted to say yes, because I would've loved for her to continue believing in trolls.

coyo7e
Aug 23, 2007

by zen death robot

Sockmuppet posted:

And I personally once had an American tourist asks me if the little troll figurines in the souvenir shop I worked at as a kid, were real stuffed trolls. I was so tempted to say yes, because I would've loved for her to continue believing in trolls.
There is a ton of great stuff written and drawn about trolls, trollkin, and gnomes, from scandanavian sources. They always resemble the multi-headed and ox-tailed versions you see in the movie "Trollhunter", but they're really great fun for kids and nerds.



But trolls are totally not ungendered little naked things with afros.

cash crab
Apr 5, 2015

all the time i am eating from the trashcan. the name of this trashcan is ideology


coyo7e posted:

There is a ton of great stuff written and drawn about trolls, trollkin, and gnomes, from scandanavian sources. They always resemble the multi-headed and ox-tailed versions you see in the movie "Trollhunter", but they're really great fun for kids and nerds.



But trolls are totally not ungendered little naked things with afros.

AHHHHH! That's from the Gnome books! I loved those books when I was a kid!

coyo7e
Aug 23, 2007

by zen death robot

cash crab posted:

AHHHHH! That's from the Gnome books! I loved those books when I was a kid!
Watch Trollhunter then. ;)

cash crab
Apr 5, 2015

all the time i am eating from the trashcan. the name of this trashcan is ideology


coyo7e posted:

Watch Trollhunter then. ;)

It's one of my favourite movies. I even have a troll cross tattoo because I am a sad fat nerd

Also: customers who touch employees are Bad, but especially those who grab you under the pretense of seeing tattoos. Look with your eyes, people.

OwlFancier
Aug 22, 2013

cash crab posted:

Also: customers who touch employees are Bad, but especially those who grab you under the pretense of seeing tattoos. Look with your eyes, people.

Customers who caress your face and gurn at you are somewhat distressing.

coyo7e
Aug 23, 2007

by zen death robot

cash crab posted:

It's one of my favourite movies. I even have a troll cross tattoo because I am a sad fat nerd

Also: customers who touch employees are Bad, but especially those who grab you under the pretense of seeing tattoos. Look with your eyes, people.
I pity the fool who does that regularly, because a lot of people know martial arts, and muscle memory is a thing. For instance I've never had anyone grab my hand to check out my ink, but I'm a 6'4" white dude, so it might just be a power play, whether they're aware of it or not. Showing off privilege as it were. Anybody grabs me who's under 60 and doesn't already have a grandmotherly/fatherly relationship with me, had better be willing to lose the hand or be shown the door.

Mr.Pibbleton
Feb 3, 2006

Aleuts rock, chummer.

coyo7e posted:

I pity the fool who does that regularly, because a lot of people know martial arts, and muscle memory is a thing. For instance I've never had anyone grab my hand to check out my ink, but I'm a 6'4" white dude, so it might just be a power play, whether they're aware of it or not. Showing off privilege as it were. Anybody grabs me who's under 60 and doesn't already have a grandmotherly/fatherly relationship with me, had better be willing to lose the hand or be shown the door.

I only got manhandled by drunks when I was a paperboy delivering at the old folks' home. :(

Bexx
Sep 26, 2002
Not really bad, but pretty bizarre.

When I was 16 I worked at BK and had this regular that always came in during the lunch rush who developed a crush on me. I worked drive thru so I didn't get to talk to him often but he seemed nice enough. We chatted a few times but he implied he wasn't interested in a relationship. I was fine with that.

Shortly after that a woman came in and made a scene demanding to talk to me. In the middle of the lunch rush she starts yelling at me for being a bitch to my boyfriend. I had no clue what she was talking about and told her so. She gets even more pissed off, she's yelling, customers are staring, my manager wants to know what's going on. I explain I have no clue. Then this chick starts explaining how her friend(brother? I don't remember) told her all about me, what car I drive, where I live, my last name(which was wrong). She finally tells me who my supposed boyfriend is. My jaw drops. My manager starts laughing. Then my manager and I both explain that I'm not dating that guy and never had. He had preemptively turned me down. She turns and stares out the door and I see the guy during a nervous dance in the doorway. She turned beet red and stomped off.

The next day the guy showed up again but my coworker told him to never come back and he was banned from the store. He had her tell me he was sorry and we never saw him again.

TehRedWheelbarrow
Mar 16, 2011



Fan of Britches

cash crab posted:



anyone who touches people are Bad, but especially those who grab you under the pretense of seeing tattoos. Look with your eyes, people.

FTFY

that poo poo annoys the gently caress out of me.

people pull down the back of my collar all the time, yes i know im small, get your meat paws off me.

coyo7e
Aug 23, 2007

by zen death robot

Mr.Pibbleton posted:

I only got manhandled by drunks when I was a paperboy delivering at the old folks' home. :(
This sounds way creepier than it maybe was meant to come off :gooncamp:

but then again I went to Catholic school so

Filboid Studge
Oct 1, 2010
And while they debated the matter among themselves, Conradin made himself another piece of toast.

Working in a supermarket near Belfast (real one not MA), a crazy old coot took against me. I rang his purchases through, humoured him, and off he went. To complain to the manager.

That smarmy gently caress made me publically apologise to this mad old bastard, for being the entire Provisional IRA, and for killing the racehorse Shergar.

I wouldn't have minded if it was just humouring him to get him off safely, but my prick boss made it clear that it was serious, and if I didn't apologise sincerely enough I'd be given a formal written warning.

Deified Data
Nov 3, 2015


Fun Shoe
Work in a public library. I have lots of weirdo stories but to date I think I'm most enthralled by D.

D is a portly yet squirrelly man in his late 20's-early 30's with neatly parted hair, a Hitler 'stache, beady little eyes, and a collection of dozens of keys on a key ring he wears on his side that makes a cacophony every time he moves. D knows everyone better than they know him, and will surprise people out of the blue by asking them about friends or relatives he should have no way of knowing about - I suspect this is because he mines fellow patrons for local gossip almost constantly, and can carry on the most inane conversations with strangers for as long as they'll tolerate him. D has been caught browsing incest porn several times on our computers. D's trademark, more than anything, is getting on a computer and watching a youtube compilation of Chucky from Child's Play murdering his victims to "Bring Me Back to Life" by Evanescence while hissing the lyrics under his breath, sometimes with tears in his eyes and voice cracking. He has done this dozens and dozens and dozens of times, almost daily. D also likes to try to get locked in the library after hours, forcing us to keep track of him near closing time and check the little dark corners before we leave. We're unsure why he does this.

JFairfax
Oct 23, 2008

by FactsAreUseless

coyo7e posted:

I pity the fool who does that regularly, because a lot of people know martial arts, and muscle memory is a thing. For instance I've never had anyone grab my hand to check out my ink, but I'm a 6'4" white dude, so it might just be a power play, whether they're aware of it or not. Showing off privilege as it were. Anybody grabs me who's under 60 and doesn't already have a grandmotherly/fatherly relationship with me, had better be willing to lose the hand or be shown the door.

Angry Bee Dance?

coyo7e
Aug 23, 2007

by zen death robot
Only if you want to photshop up some covers for my upcoming action biography.

teenytinymouse
Aug 3, 2005

I'm Shannon and I'm the biggest Idiot Ever!

I was retail for 5 years in a UK-based budget frozen food store! I have a few I remember.

Worst customer was probably the man who filmed the younger female staff members. He would walk around with his phone at his ear but not say anything. One of my supervisors caught him doing the same thing in an M&S down the road except she saw the video going and he was filming girls in their school uniform. If that supervisor was in the girls working got to escape to the back until he left.

Another old guy walked past me while I was stocking a low shelf and commented to my ex and co-worker who was in the same aisle that he loved to see a girl on her knees but it didn't happen much for him anymore. When I told my manager the first thing he asked was did I "keep my cool" and I got a lecture on how to not "overreact" even though I had literally said nothing to the old perv.

Another man would come in and keep the young female staff members talking for ages while they worked, talking about their boyfriends and holidays and weekend plans. He was in ALL the time but one evening me and a female friend E were the only supervisory staff in one evening and when E had gone over to rescue a trapped teenage girl (standard procedure, ask them to come sign something in the office) the man went to the next teenage girl he could find on the checkout and made sure she knew that E was a oval office. Telling the manager did nothing, again. He said he would speak to the guy but never did.

A man in a wheelchair used to come in and he would get help from a staff member if he needed more than a few things. This was fine, I didn't mind doing it for people (one lady had the loveliest guide dog, I liked helping her) but he would stop in front of what he needed and wait for me to lean over and past him to get it and not move his chair. He tried to sell me a copy of his book and "gift" me with a laminated A4 piece of paper with little miniature pictures of all the art he had done. I told him I wasn't allowed to accept gifts from customers. The guys I worked with wondered why I would ask them to help him out, he talked to them about cool poo poo like military history :mad:

Someone dropped a full can of gloss paint in the first aisle as you come in the door, it went everywhere and they turned around and just left. It took almost two hours to clean and I was finding paint spatter for months afterwards. Another time a customer did the same thing and when she offered to help me clean it my heart grew three sizes.

One lady wanted me to take 4 breasts of chicken out of the plastic package and drop it directly into the plastic carrier bag for her and put the empty packet in my bin. The plastic carrier bags sit on the floor in the warehouse covered in dust and detritus for months, I'm not doing that lady.

My favourite customer was a permanently drunk man who would come in and shoplift in the most awkward and obvious way. One night he said hello to me as I was packing a freezer halfway down an aisle, opened the freezer and took out a huge 40 piece frozen fried chicken box and stuffed it down his trousers. Then he smiled at me and walked off. I smiled back and went to tell my supervisor and drunk guy very nicely gave it back when challenged :3:

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BiggerBoat
Sep 26, 2007

Don't you tell me my business again.

rndmnmbr posted:

Names changed to protect the guilty.

Stella was a middle-aged alcoholic, who's boyfriend once stabbed her thirty-seven times. The incident had left her way off-kilter.

Off kilter you say? How do you survive that, or was it 37 separate incidents?

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