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So, you know how the Paradox website requires you to log in to do literally anything? Including file support tickets? Turns out that doesn't work so well when the website has a problem logging you in. It appears that Paradox has literally no mechanism for requesting support with account logins. Sending an email to their support@ email address seems to create a ticket within their ticketing system, but then immediately closes it. And creating a second account in order to request help wouldn't help, because, according to their support website knowledge base, if you need help with your account, they only accept tickets from the actual account affected, to prove that you own the account. You can't even use the "send feedback" functionality on the knowledge base to point out that there's no article for what to do if you can't log in, because that functionality requires you to, you guessed it, log in first. Curiously enough, when launching Stellaris, the launcher appears to show that I'm logged in just fine there, so I don't know why websites logins (from any browser) would be broken.
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# ¿ Apr 19, 2019 08:48 |
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# ¿ May 20, 2024 03:06 |