|
There is a/some Reddit support dude who seems to be able to work magic sometimes, so might be worth giving that a go. https://www.reddit.com/r/GoogleFi/comments/wdljfi/how_to_submit_a_reddit_request/ Or it looks like that may have been killed? Not sure. But yeah Google Fi support is often hilariously bad, like not old Comcast bad, but just like amazingly/ purposefully incompetent bad. Rakeris fucked around with this message at 22:21 on Aug 19, 2022 |
#
?
Aug 19, 2022 22:17
|
|
|
|
| # ? May 4, 2024 04:34 |
|
|
Yup, that just goes to their social team now, whom I've already had tell me they're monitoring the situation!
|
|
#
?
Aug 19, 2022 22:27
|
|
|
Fi support consists of the script the front liners have, and if your problem is not on that script, they will proceed to "escalate to a specialist" whose sole function is to sit on your ticket forever. They will politely respond to inquiries with excuses about "waiting to hear back from another department" but never actually do anything new until you give up and leave for another carrier. There is/was a guy on Reddit who had some kind of in with Fi that you could resort to. This did get me some action on things in 2016/17, but at some point even his tickets got subsumed into the specialist queue and became mostly useless. Sounds like they made that official since the last time I had to use it. I had to resort to filing a ticket with the FCC to get a billing issue addressed by someone with literally any ability to make decisions beyond the script, and by the time they did, I had long since been forced to move to another carrier just to have a working phone. Javid fucked around with this message at 04:14 on Aug 20, 2022 |
|
#
?
Aug 19, 2022 23:18
|
|
|
I got a hold of Assurant and they just gave me the phone number for Google Fi. Amazing.
|
|
#
?
Aug 20, 2022 17:05
|
|
|
Fi is going to possibly get annoying with the iPhone 14 if you don't have an eSIM already. The iPhone 14 is eSIM only in the US and has no physical SIM card tray. But to switch to eSIM on an iPhone for Fi, you need to insert a physical card. I assume this isn't an issue if you activated Fi with an eSIM in the first place though. EDIT: Multiple reports of Wi-Fi Calling working on iPhones. Google now officially states that Wi-Fi Calling works on iPhone: Google Fi FAQ posted:Can I make calls over Wi-Fi? https://fi.google.com/about/faq/ ThermoPhysical fucked around with this message at 06:49 on Sep 8, 2022 |
|
#
?
Sep 7, 2022 23:20
|
|
|
Has anyone left Pixel Pass? YouTube Premium - meh, I can live without it YouTube Music - sucks Google Play Pass - worthless Google One - I use this Device Protection - I use this but I think there are other options? I feel like I'm paying for a few things I don't use or care about, but I don't know what the consequences are for leaving Pixel Pass.
|
|
#
?
Sep 8, 2022 18:30
|
|
|
I owned a Pixel for 3 years and never heard of it.
|
|
#
?
Sep 8, 2022 18:38
|
|
|
FogHelmut posted:Has anyone left Pixel Pass? How much storage are you actually using on Google One? I pay $20 a year for like 200GB. Definitely not worth locking yourself into a phone carrier over.
|
|
#
?
Sep 8, 2022 18:42
|
|
|
American McGay posted:I owned a Pixel for 3 years and never heard of it. $55 per month gets you those subscriptions and a Pixel 6 Pro, and $5 month discount on Fi subscription.
|
|
#
?
Sep 8, 2022 18:43
|
|
|
Ham Equity posted:How much storage are you actually using on Google One? I pay $20 a year for like 200GB. Definitely not worth locking yourself into a phone carrier over. The 200gb option is what's included. My wife takes about 5 terabytes per minute of photos and videos of our kids, so we are sharing the space with the Google family thing.
|
|
#
?
Sep 8, 2022 18:44
|
|
|
ThermoPhysical posted:Fi is going to possibly get annoying with the iPhone 14 if you don't have an eSIM already. you can scan the qr code from the webpage while logged in with your iphone, then open the fi app. it works, no need for a sim. I used to switch back and forth from iphone to android that way with no troubles.
|
|
#
?
Sep 11, 2022 23:59
|
|
|
also pixel pass is garbage, its a disguised carrier plan that you can't easily leave with a massive financial hit. at least the old pixel subscription if you leave you can get another carrier to pay the remaining balance. with pixel pass that balance would blow through all competitor reimbursement caps.
|
|
#
?
Sep 12, 2022 00:01
|
|
|
If I quit the Pixel Pass after one year, I only owe the balance on my Pixel 6 Pro (half of the price of a whole phone), do I not? Are there other fees?
|
|
#
?
Sep 12, 2022 00:52
|
|
|
Pixel pass would be mildly tempting if I wasn't grandfathered into a cheaper YouTube red/music plan already. Also the new unlimited plan on Fi is decent if you have it as a family plan. Some goon posted about a goon family plan I have been part of for a few years now, we split the bill with Splitwise using PayPal or Venmo.
|
|
#
?
Sep 12, 2022 14:28
|
|
|
Now that Wifi calling is officially working on iphones, Im really tempted to dump my stupid Pixel 6 for an iphone 13 mini if I can find one cheap. Im tired of giant phones, especially when they are as janky as the P6 has been. I wish they would come out with another P3A size phone.
|
|
#
?
Sep 12, 2022 15:05
|
|
|
Do it! I think the 13 Mini starts at $600 now which is a pretty decent price. I swapped (back) to iPhone while staying on Google Fi about 6 months ago and I've been really happy with it.
|
|
#
?
Sep 12, 2022 20:40
|
|
|
So what do iPhones lose on Fi now, anything? I have a friend who's a committed iPhone user but he was interested in Fi. I'm also thinking of leaving Android for the dark side.
|
|
#
?
Sep 12, 2022 23:03
|
|
|
You have to use the Google Fi app for voicemails, but they’re still saved and transcribed just like they would be on iOS default. I’m not sure there’s anything else.
|
|
#
?
Sep 12, 2022 23:09
|
|
|
Thanks for the info. I've been using a MacBook air and an iPad air and both have been a great experience so I figured the phone would be more of the same. I might wait until reviews come out for the pixel 7 but I'm not holding my breath.
|
|
#
?
Sep 13, 2022 03:03
|
|
|
i'll be ditching my Pixel 6 in a few months for an iphone now that Goog fi seems to have some feature parity, I don't generally get a lot of voicemails and i always have that app installed anyway.
|
|
#
?
Sep 13, 2022 03:14
|
|
|
TITTIEKISSER69 posted:So what do iPhones lose on Fi now, anything? I have a friend who's a committed iPhone user but he was interested in Fi. I'm also thinking of leaving Android for the dark side. You can't jump between T-Mobile, Sprint, or US Cellular towers, you're on T-Mobile towers, you won't get 5G, and I think that's literally it now that Wi-Fi Calling and the VPN are there as well as international tethering. You DO however get eSIM which only Pixels and iPhones can do on Fi, apparently. Weird that no other phones get it I think?
|
|
#
?
Sep 13, 2022 03:21
|
|
|
ThermoPhysical posted:You can't jump between T-Mobile, Sprint, or US Cellular towers, you're on T-Mobile towers, you won't get 5G, and I think that's literally it now that Wi-Fi Calling and the VPN are there as well as international tethering. Thanks, on top of that he was on Sprint with iPhone Forever and now that he's T-Mo, I assume he's got their equivalent if they have one. So he'd lose that too, but that may not be a dealbreaker for him.
|
|
#
?
Sep 13, 2022 04:51
|
|
|
Oh drat, I'm just learning about Pixel Pass from this thread and it looks right up my alley. Thanks Google Fi thread. Google doesn't seem to advertise Pixel Pass much 🤔
|
|
#
?
Sep 13, 2022 18:00
|
|
|
smoobles posted:Google doesn't seem to advertise
|
|
#
?
Sep 13, 2022 19:19
|
|
|
How am I supposed to use all of the data on unlimited plans if they throttle the video? How am I supposed to stay under the cap on the flex plans if they don't?
|
|
#
?
Sep 14, 2022 06:14
|
|
|
FogHelmut posted:How am I supposed to use all of the data on unlimited plans if they throttle the video? How am I supposed to stay under the cap on the flex plans if they don't? load balance yr router w/ it
|
|
#
?
Sep 14, 2022 07:30
|
|
|
I have a weird issue where I got a pixel 6a on the payment plan, but it shows as unactivated because I only used an esim and apparently the physical sim is the IMEI they use for determining activation status.
|
|
#
?
Sep 14, 2022 16:24
|
|
|
has anyone else been having issues with SMS messages not being received from iphone users not on google fi? it's happened twice in the past week to me and I saw a few posts on reddit about it
|
|
#
?
Sep 16, 2022 03:45
|
|
|
Photex posted:has anyone else been having issues with SMS messages not being received from iphone users not on google fi? it's happened twice in the past week to me and I saw a few posts on reddit about it I think if that happens you need to reset the APN settings. Some claim it happens every time there's an update.
|
|
#
?
Sep 16, 2022 04:00
|
|
|
Bah, is Fi no longer accepting Galaxy S9s for trade if they're less than 256 GB? The 64- and 128 GB options weren't even available when I checked today. 
|
|
#
?
Oct 3, 2022 02:48
|
|
|
Anybody else having lots of weird wifi calling poo poo? I keep finding local numbers will connect to other people, who usually have an Indian accent, and who don't appear to be able to hear me at all. There's two numbers (an eye doctor and a pharmacist) where it happens 100% consistently. If I turn off wifi it works immediately and I get the right place. Most landlines I call are fine, there's just a few random ones. And it doesn't happen with cell #'s at all.
|
|
#
?
Nov 21, 2022 18:35
|
|
|
I finally upgraded (to an S22 Ultra) and, incidentally, switched to the full unlimited plan for the month in anticipation of a trip to Japan (leaving tomorrow). I've started getting notifications that my mobile connection has no Internet, which is awful timing. Is there a fix for this? Should I manually change networks or something? This is my first Made For Fi phone, so I'm clueless. Thanks.
|
|
#
?
Nov 30, 2022 01:13
|
|
|
I'd start looking into local sims you can put in your phone, since fi support is going to 100% refuse to do poo poo if you're outside the US with a problem
|
|
#
?
Nov 30, 2022 01:18
|
|
|
Javid posted:I'd start looking into local sims you can put in your phone, since fi support is going to 100% refuse to do poo poo if you're outside the US with a problem Thanks.
|
|
#
?
Nov 30, 2022 01:24
|
|
|
Javid posted:I'd start looking into local sims you can put in your phone, since fi support is going to 100% refuse to do poo poo if you're outside the US with a problem Whoa, they will definitely have you reset 50 things that won't do anything and then "report it to the engineers" who will get back to you in 7-10 days. (No they won't)
|
|
#
?
Nov 30, 2022 02:43
|
|
|
It's worked perfectly from the minute I touched down in Haneda, btw.  (but I'm pleased).
|
|
#
?
Dec 10, 2022 00:57
|
|
|
Does the insurance cover a phone that I buy used, instead of from Fi/Google?
|
|
#
?
Dec 29, 2022 02:54
|
|
|
Has anyone used Fi in the Canadian Maritime Provinces? Planning a trip and curious to know how well service will work.
|
|
#
?
Jan 8, 2023 15:41
|
|
|
I was in PEI and NS last summer for a week, I don't recall having any major issues. I was using my data more than calling or texting but it all seemed to work fine.
|
|
#
?
Jan 8, 2023 16:30
|
|
|
|
| # ? May 4, 2024 04:34 |
|
|
Works fine anywhere in Canada. I used to used it instead of a Canadian phone plan and I lived out east
|
|
#
?
Jan 8, 2023 17:46
|
|
