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Daily Forecast posted:Welp, we moved, and are on Comcast again. Actually went to the local Xfinity store (Yep, we have one of those here in Seattle) and the whole process was nothing but pleasant and smooth with no needless upselling except for the dude offering us a higher speed for a TWO year price agreement for the same price, which we decided to jump on. $50/mo for 150mbps and works like a dream. I actually missed the Xfinity TV service, which is like Netflix except actually good. Bought my own router modem, got Best Buy to price match Amazon for like $50 off a Netgear N600. I dont think anyone was saying comcast was horrible at the start. Its the middle and the drawn out end that people have a problem with. A bit like going in for a colonoscopy and thinking 'I dont see why people dont enjoy this, the waiting room staff and their magazines are so nice!'.
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Feb 12, 2016 06:47
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I had Comcast do an install on my new apartment, they claimed nobody had their service in 6 years so they needed to send someone there to check out the set up. At the end of the service call the tech copied down the information from the bottom of my modem, which I thought was odd since it was my modem and not one they provided. Is this fishy? Docsis cloning or something?
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Mar 5, 2016 03:27
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I Like Jell-O posted:Not even a little bit. The modem has to be registered in Comcast's systems in order for it to work. The CMAC is the number that is used to identify it, and gets added to the billing system to facilitate troubleshooting and maintenance. It's not like the MAC address is hidden information or anything. It's even usually printed on the outside of the retail packaging I think. Well that is odd indeed, if it needs to be registered in Comcast's system to work and I've used it for over 2 years with them already without issue. I was merely switching service locations, using the same modem.
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Mar 8, 2016 19:01
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