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BigPaddy posted:Even if you ignore everyone having a mobile a decent voip system is nice for screen sharing and what not. Of course there are plenty of lovely ones out there, looking at you Cisco. Best one I have used is Skype for business which is shocking that MS didn't gently caress it up. My company's Skype for business deployment is a clusterfuck and we all hate it.
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May 13, 2016 23:35
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If replacing anything with Cisco saved you money, I'm prepared to write that product off entirely.
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May 31, 2016 12:03
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stevewm posted:Sonicwall is the same way... If nothing changed since I quoted them 3+ years ago, they backdate support up to a 1 year max. After that, you just lose a year. Unless you buy 3 years upfront - that forgives the backdate and gives you the full term. Vendors do it to get rid of the loophole of "only buy support when poo poo breaks," so they don't lose money.
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Jun 3, 2016 21:47
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biznatchio posted:Seems like it'd upset their customers a lot less if they changed to a policy of "ok you can resume support, but any support incidents you file in the first 12 months come at a surcharge equal to the support cost for the 12 month period preceding the incident that you haven't already paid for". Then it would just piss customers off that had an issue and expected support to cover it when their sales rep didn't properly explain that to them. Also, it would make everyone else's support contract price go up. Support is like insurance. Companies calculate the cost expecting the times you have it and don't need it to offset their outlay when they need to fix your poo poo.
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Jun 19, 2016 15:42
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