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Is there any place to get some training or something like that on Mitel systems? Our guy who usually handles it is gone for another week and change, and people are having weird issues I can't figure out, and my training on it amounted to "This is the system, here's how you add voicemail to an account." One person asked to get their PKMs reprogrammed, and that seemed straight forward, but now they can't use any of the buttons and one of the ones I didn't touch is blinking. Also now certain lines are just going straight to voicemail for this person. And I can't find the group that has a specific number that's routed to ring in two places because this lady needs one of those two places modified because no one is sitting at that desk!
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# ¿ Aug 2, 2017 22:58 |
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# ¿ May 2, 2024 23:44 |