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gently caress Sony Someone apparently hacked into my account and deactivated my primary console. Sony refuses to deactivate the thief's console, so they get to play my games and use my account for 6 months. I've changed my password and enable 2 step authentication, they still refuse to do anything about it. I've spent lots of money on games and a PS+ account over the years, I don't know why they would treat a well paying customer like this. This is totally ridiculous. My wife and daughter cannot play any of our digital games because of this. It's pretty much theft. I paid for those games and I pay a subscription, they need to fix this. It was easier to regain control of my bank account when my debit card number got stolen. I'm never buying another Sony console, and I suggest everyone do the same. Tell me your Sony horror stories
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Sep 4, 2016 18:18
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PS3 wins again
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Sep 4, 2016 18:19
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can you put this into a tweet or something and we'll pretend the thread never happened ??
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Sep 4, 2016 18:20
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I had a discman in the 90s and it was supposed to be skip resistant but even a slow walking pace made it skip like... A lot.
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Sep 4, 2016 18:20
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someone probably bought your login info for $10. 
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Sep 4, 2016 18:21
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I don't know why you're telling me. DO you think I'm the real Kuato and can help you? Even if I was the real one I doubt he'd be able to do much either except say a bunch of cryptic poo poo about reactors. I guess I can tell you to get to a reactor for old times sake if that'll help.
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Sep 4, 2016 18:21
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Thanks for the head's up, op. I've never bought a game console but if I ever do I'll make sure it's one of those Ataris!
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Sep 4, 2016 18:22
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none because i dont have a 500 dollar toy for children
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Sep 4, 2016 18:23
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I purchased a PS3 with a faulty hard drive, and when I posted on the Sony forums for help they would delete my posts. I tried to see if they would fix it, but they wanted around 200(?) just to take a look and wouldn't guarantee the work. Also all the PS4 software is utter garbage. Sorry about Sony being lovely.
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Sep 4, 2016 18:23
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maybe they are trying to tell you that you play too many video games for an adult and should go out more. hth.
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Sep 4, 2016 18:24
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i've hacked op's SA account
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Sep 4, 2016 18:27
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Day Man posted:gently caress Sony I too would like to have sex with a billion dollar international corporation
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Sep 4, 2016 18:27
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Take your daughter outside.
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Sep 4, 2016 18:27
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My favorite was when the Sony customer service rep on the phone accused me of breaking my own PS3. Went on for 10 solid minutes asking me if I plugged in anything, be it a controller or something that plugged into the usb slots, that wasn't Sony sanctioned. On the flip side, I've found Nintendo to be super nice. So I'm guessing Sony must hire only the most bitter people possible.
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Sep 4, 2016 18:34
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I loved the mandatory PS3 patches that downloaded and the one time that it crapped out mid download and didn't start up. The customer service rep said "Sure, just pay us $150 plus shipping and we'll fix it!"
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Sep 4, 2016 18:38
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You know what customer support sucks? Steam. I was trying to change the phone number on my account and it took about a week and a half talking to customer support via their dumb form thing. I had access to the account but didn't have access to the old phone number. Every message I sent to them explaining that I have access to the account but not the old phone number but they kept responding with instructions on how to regain access to my account. The final straw is they sent me a message asking me to take a picture of the game package and CD key. I sent back an email cussing them out and pointing out that no one has bought a boxed PC game in at least ten years. The next message they sent confirmed my number change lol.
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Sep 4, 2016 18:40
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Lol if you don't file a small claims court against Sony and then force close on their officr
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Sep 4, 2016 18:40
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your console sucks
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Sep 4, 2016 18:41
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I use my computer to play video games. It does other things as well. Its quite useful.
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Sep 4, 2016 18:46
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Return Of JimmyJars posted:Lol if you don't file a small claims court against Sony and then force close on their officr Just filed a BBB complaint, we'll see how that goes
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Sep 4, 2016 18:46
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lol why dont you cry about it bitch
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Sep 4, 2016 18:47
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Enfield posted:lol why dont you cry about it bitch
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Sep 4, 2016 18:48
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op just kill every russian you meet and you'll get him eventually
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Sep 4, 2016 18:50
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every ps3 console is capable of playing ps2 titles. the 600 dollar backward compatibility console at launch was a lie.
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Sep 4, 2016 18:51
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think i called some sony exec a pedophile or something right on his door step he lives by barnacle jim and i
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Sep 4, 2016 18:53
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Day Man posted:Just filed a BBB complaint, we'll see how that goes Hah, the BBB doesn't do anything. Good luck with that. How is it that someone has access to your account when you've changed the password?
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Sep 4, 2016 18:53
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sorry crying is my answer to everything
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Sep 4, 2016 18:54
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Day Man posted:gently caress Sony This is why I still play a modded PS3 with a shitload of games on my 1tb drive and, though, I have played online, the imminent threat of a console ban (even with proper precautions) keeps me from doing so often. So in my case, Sony is p cool, op. Kirk Vikernes fucked around with this message at 19:06 on Sep 4, 2016 |
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Sep 4, 2016 18:56
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Should have bought an Xbox. https://www.youtube.com/watch?v=AOgwQZd9eDc
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Sep 4, 2016 18:58
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yo ho ho op
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Sep 4, 2016 18:59
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johnny sack posted:Hah, the BBB doesn't do anything. Good luck with that. You have to set a console as your primary. All other accounts on the primary system have access to online features and digital games bought on your account. So, on the primary system, my wife and daughter can play the games I've purchased. Someone used the online system to deactivate everything account wide so they could set another system as my primary and access my digital games. Sony won't let me deactivate the thief's system, even after changing my password and setting up 2 factor authentication, because they'll only do it once every six months. I think that turning on 2 factor booted the thief off of the account, but I don't know for sure. Either way, my wife and daughter won't have access to the paid subscription service for 6 months because of Sony's bullshit.
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Sep 4, 2016 18:59
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also they have your money already which is why they treat you like poo poo hth
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Sep 4, 2016 18:59
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Enfield posted:sorry crying is my answer to everything It was a good answer, probably all I can do, really
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Sep 4, 2016 18:59
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Blue Train posted:also they have your money already which is why they treat you like poo poo hth
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Sep 4, 2016 19:00
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Mierenneuker posted:Should have bought an Xbox.
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Sep 4, 2016 19:01
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I like my Sony F3 camera
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Sep 4, 2016 19:15
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https://www.youtube.com/watch?v=lj2FZpzQci4 And around my neck you know I wear the Sony Budokan
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Sep 4, 2016 19:21
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Dirk Squarejaw posted:This is why I still play a modded PS3 with a shitload of games on my 1tb drive and, though, I have played online, the imminent threat of a console ban (even with proper precautions) keeps me from doing so often. So in my case, Sony is p cool, op. I have a launch ps3 that does full ps2 that I literally left sealed until a hack came out for it. It's still the greatest mod I ever did but as far as I know it's virtually impossible unless you were insane like me and never connected it to the internet. Anyway you know who doesn't have a problem playing the games on the console? Me  Hm I wonder why people pirate
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Sep 4, 2016 19:33
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While I can understand not allowing unlimited activations through the web portal, it's pretty crappy that they won't reset the activations when you go through the trouble of calling them. They should at least offer to reset it if you can provide the credit card details that you used to buy PSN stuff to verify that you are the account owner I think a friend of mine went through the same thing with his PS3 but he had only bought a couple titles online. If it ever happens to my PS4 I'll be furious
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Sep 4, 2016 19:33
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maybe if you whine enough about it on twitter someone will do something. lol jk they only respond that way to popular tweets and no one will ever pay attention to you.
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Sep 4, 2016 19:39
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