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Mustang
Jun 18, 2006

“We don’t really know where this goes — and I’m not sure we really care.”
Pretty much everything a store has locked up I've ordered from Amazon instead, so I'm sure Amazon is looking on in glee.

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Mustang
Jun 18, 2006

“We don’t really know where this goes — and I’m not sure we really care.”
What's with so many places putting certain items behind locked cabinets and in walled off "store inside a store" type deals? The cost of constructing these, the person manning the register, and reduced sales because of the inconvenience to shoppers, this move just doesn't make any sense to me. I get that they're claimed to be due to shoplifting but I don't think they're going to work as planned.

Anything that's locked up or inside these "stores inside a store" I'm just going to go home and order off the Amazon. Don't they think Amazon has eaten into their sales enough by this point?

It seems to only be national/regional chains that are doing this. More local establishments seem to be able to avoid doing this, and even typically have real people behind cash registers instead of only having self checkout available.

Like how can Town & Country in Seattle offer much better customer experiences than a national chain like Safeway? There's more employees on the floor, multiple registers with cashiers, and they still provide baskets.

Safeway on the other hand has gotten rid of baskets, locked up tons of stuff either in cabinets or inside the "store inside a store", and rarely ever any cashiers behind a register.

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