Egbert Souse posted:

As for a complicated order, I flat-out wouldn't let customers just wait for them. We had to spiral bind by hand. I'd right-out say an order like that needs a minimum of 24 hours. I had some asshat place an online order right after opening for 20 copies of a 5000 page legal document. We normally call customers immediately when a huge order comes in. Somehow, the website let him put noon as the pickup time. He bitched for five minutes about how the website said he could have it done in three hours and we should just rush it. Let alone the fact that his order would wipe out our entire paper supply.