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I'm a PM at a smallish company where all employees work remotely. I never met the vast majority of them. I like the job and the people are great too - no turf wars and very little other bullshit. I only had good experience with Julie until recently. Some nine months ago she got promoted to a managerial position and works closely with IT. My team's work depends on IT and we have problems communicating with them. The head of IT can be a bit of a dick. He doesn't like to be held accountable for deadlines to which he committed to and he never volunteers information. Last week Julie cut me off on a Slack channel when I brought up a request from the boss. Not used to that tone from her or anyone else in the company, I was left speechless and didn't respond. The next day she wrote me an email and said that she hoped I hadn't gotten offended and that the request was a bad idea and that it was better not to discuss it on Slack cause it would confuse developers there. Which would be fine except that she was rude to me in public and she (kind of) apologized in private, and that there was no reason to be rude in the first place since it wasn't my request and she knew it. She shot the messenger. On Friday me and a guy from my team were supposed to join Julie's Skype call with the boss. I can schedule a call with the boss on my own but I wanted Julie to be on it so that we all can discuss that request and why it can't be addressed atm. I let her know that we are ready, no response. I assume that she has other stuff to discuss with him first so we wait. After like an hour I remind her that we are here, no response. I apologize to my team member (he's not an employee) for this and we soon give up on waiting. Later I get a message from her in the spirit of "Huh, what call? You wanted to speak with the boss? He's free now". Apparently she forgot that we were supposed to join their call. One of her last emails to me was about better coordination of my team with the IT. I respond politely to that and continue angrily (but still politely) that I'm all for better communication with IT because it has been very poor from their side so far and that I'm tired of pulling teeth to get information that is crucial to my team. And that this "leave me alone" attitude also showed in her Slack message to me. And in her ignoring me on Skype. The message was long and it wasn't pleasant to write or (I'm sure) to read. However I believe I wasn't impolite or unprofessional. I ended it by saying that my team deserves more respect. I wondered what her response would be (didn't sleep well that night) and to my surprise there was none. She could argue that issues with IT were not her fault or that they are partly mine, but I expected at the very least that she will apologize for loving up the meeting and keeping us waiting. No ifs and whys about that. We continue communicating normally about regular work stuff and maybe I should just let it go. Still, I keep thinking whether she's offended now and will hold a grudge against me. I don't think she is a bad person and I would like to patch up our relationship but I believe the initiative for that should come from her side. Maybe I should talk with the boss - but I don't like to whine and bring up problems. tl;dr Goon writes an angry email to a co-worker; keeps thinking about it when there is no response.
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Apr 25, 2017 11:03
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| # ¿ Apr 28, 2024 23:11 |
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OK, thanks. No problem with documenting. Email, Slack, Skype messages - all is stored by default. I even record most of my Skype calls even though it's for a different reason. Our recent communication has been uneventful but we still have to meet with the boss and deal with that notorious feature. If that doesn't reveal any landmines I'll relax.
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Apr 27, 2017 08:34
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