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PA liquor laws changing so that grocery stores can carry beer, but still being restrictive enough that there's a whole song and dance involved with the whole thing, is fascinating to me. You can only buy 6 packs, and only a maximum of 2 at once, and would have to physically leave the building and come back in to buy any more than that. You can only buy it between 8 AM and 10 PM, regardless of store hours, and you have to buy it at an entirely separate register from everything else in the store. They only in the last year or so relaxed a law that said you had to have it in a stapled-shut opaque bag. Also, regardless of age, you had to present ID to buy any beer at all, and some people find this completely unacceptable. Someone basically got fired over this at my last job.
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Jun 20, 2017 17:08
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Gorilla Salad posted:Why make things so complex? Holdover from temperance movements. Also, it's 21 in the states. e: Oh, and taxes, like Starman said. e2: When I first turned 21 and was sent on a beer run while down the shore in Jersey, I was surprised that I could get my dad's beer and my rum in the same store. Those are separate entities in PA. That said, NJ is still a state that won't let folks pump their own gas, so they're not as great as they think because of their laxer liquor laws. SpacePig fucked around with this message at 17:51 on Jun 20, 2017 |
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Jun 20, 2017 17:48
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Starman Super DX posted:I get that, but that's why I mentioned the law about 192 ounces. It's LITERALLY just so people will say "why would I go to the grocery store when I can go to the distributor and buy a case?". It was completely fabricated just to keep them from losing customers. What's interesting is that distributors really only got the permission to do 12 packs and 6 packs after grocery stores were selling beer. Like, if you want a 6-pack, but your only option is a 30 or so, then whatever. But once you have the option to easily get a 6-pack, there's no real reason to go to a distributor unless you're having a party. haljordan posted:That's kinda like how you are forbidden from pumping your own gas in NJ (which, admittedly, is nice when it's cold as balls outside) The first time I ever had my card info stolen was after the first time I ever had my gas pumped in NJ. I make sure to gas up fully before leaving for NJ, and will only gas up at Wawas otherwise.
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Jun 20, 2017 18:06
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Yeah, it tends to be cheaper in NJ, but it also costs about $5 to cross basically every bridge back into PA, so unless you're looking to stay in Jersey for a bit, the savings are negligible.
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Jun 20, 2017 18:40
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Azuth0667 posted:My manager proceeds to dramatically march back to the stock room and starts to rant about teamwork, corporate buzzword bullshit and the needs of the businesss. I tuned everything out until I got threatened with being fired. I interupted the rant and said "I don't care I am not cleaning up poo poo for near min wage." My manager gets red in the face and storms out so I go back to work. I get a write up for teamwork and they start loving with my hours so I put my two weeks in before a holiday I want to enjoy which gets another rant about the needs of the business and how could I. I always enjoy this type of poo poo. They almost go out of your way to treat you like garbage, and then are surprised that you would quit without considering that it might put them out. That you even gave them 2 weeks after that is honestly more than most would've done. Gridlocked posted:As you can expect she really DID want those smokes so she droped the money on the counter, very carefully watched me as I took the 5 cents change out of the till and handed it to her with the smokes and said "Have a nice afternoon miss." A few days later when I was talking to my cool older manager/co-owner of the shop he told me there was a complaint made against me by a lady who I refused to give smokes to. Told him the story and he was just dumbfounded at the stupidity of people. I also enjoy this poo poo, too. "They wouldn't sell me cigarettes" instead of "They didn't sell my daughter cigarettes even though I gave the OK". "They wouldn't sell me beer" instead of "I didn't have my ID and I got belligerent". People always seem to think they're in the right, even though they're often very, very wrong.
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Jun 27, 2017 15:20
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Starman Super DX posted:the latter is painfully commonplace for me. I once had a very unstable old woman nearly throw a twelve pack at me (she pushed it with such force that it fell over to my side, past me even, knocking poo poo over in the process) when she didn't have her ID. There was a time at the Giant that I worked at where the new 2nd shift manager was trying to buy beer on the clock and without an ID. The guy working the beer garden, rightly, told him "no". That manager then told the store manager that the employee wouldn't sell him beer because he was a bad employee and I think tried to imply that it was because he (the manager) was black. When they asked the kid why he wouldn't sell to the manager, he explained that he was buying it on the clock (against company policy) and without an ID (against the law), and the shift manager was basically laughed at and told that the kid was in the right. The kid would later be fired for blowing up at a customer who blew up at him for not accepting a non-photo military ID to buy beer. Again, the kid was in the right, but was fired because A) A customer and  VETERAN complained, and B) The shift manager wanted him fired for the first incident, and was looking for an excuse.
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Jun 27, 2017 15:52
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Azuth0667 posted:This was the only place I could go so I had to play nice and without fail every time this manager got the idea that I was doing way better now that I was away from this terrible place they would get mad then storm off. I don't get it Like was said, he didn't want to hear you were doing well. He wanted to hear that quitting when you did and for why you did were mistakes, and that you miss being there. He wants you to be in rough enough shape that you'd ask for your job back, and he'd be able to say no. spite house posted:He never batted an eye. Partner said he was very nice, tipped pretty well, and didn't seem to comprehend that there was anything out of the ordinary about this arrangement. How much could an orange even cost? Ten dollars?
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Jun 27, 2017 19:16
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There was a time when I worked at Wawa that I had a customer put in an order while I was refilling stickers on the scale so I could finish helping my current customer. I was the only one in the deli at the time, so I turned around and said to the guy something along the lines of "Your order might take longer than usual, as this current customer's order is taking longer than expected. I'm sorry.", and he seemed to take that OK. It took a bit longer, like I thought, but not terribly long. Ends up that guy was a secret shopper, and docked the store enough points that we didn't get an award. One of the things he checked off was that his deli order took longer than 2 minutes, and that was enough (in addition to some stock issues that the shift manager wasn't handling) to get us below the award tier. I almost lost hours of work because of this guy, but I explained what happened, they confirmed with the guy, and we got our points back. Secret shoppers are poo poo, and I hate them. e: I also once got docked hours for selling cigarettes to a 25 year old, because "company policy" was card everyone under 26. e2: From what I understand, both Wawa Secret Shopper checklists and We Card policies have been relaxed a bit, but are still somewhat bad.
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Jun 27, 2017 20:02
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Starman Super DX posted:I mean christ I'm not defending this backwards insanity. I wish my state was like this guys here ^^^^ . but I've got people who come around to make sure I'm following these laws and if I don't I lose my job and get fined a shitload of money that I never would have gotten paid enough to cover in the first place. Can I ask whether you work at a grocery store or something, or at a proper beer distributor? Because I do think it comes down more to corporate policy than it does to state law when it comes to carding. I don't think I've ever been carded once at either a liquor store or a beer distributor, but I've been carded the few times I've bought 6 packs from the grocery. For grocery and such, it comes down to protecting their asses from corporate. I think I said it earlier in this thread, but I almost got fired for selling cigarettes to 25 year olds who happened to be We Card secret shoppers on 2 separate occasions because Wawa's policy was Card Under 26.
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Jun 28, 2017 20:22
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The mall near me has a Target with those types of carts, and people would try to walk them down to the trolley, which was at the bottom of a steep hill. A decent amount of them just ended up being thrown in the grass around the path, if not thrown all the way down the hill by some kids or something.
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Jul 11, 2017 20:41
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Festus The Fetus posted:I had an uncle who worked retail at Albertsons in a really lovely neighborhood in Tacoma while he was in high school and for a while in college. Basically they had all the problems you'd expect in a grocery store in a high crime area, such as the bum who liked to drink aftershave or the times he was robbed at gun point. However the main that annoyed him about the customers is that every time they had a sale people would attempt to fill there carts with nothing but the product on sale. Because of this they had to put a limit on the amount each person could buy so everybody could get the sale price and it would do its job of getting people into the store to buy other stuff. The price was reduced to the point where they were losing money if the sale item was all the customer purchased The worst possible line of thinking in any sort of retail is "people won't do that". If there's a way to game the system, even in a small way like buying a cart full of cornbread mix, then people will do it. And they'll tell other people to do it. And those other people will do it and tell yet more people to do it, and so on. Inescapable Duck posted:Pretty sure this is the only joy of being an elf. I'd take almost anything over that creepy Elf on the Shelf. Of all the creepy Christmas myths, I somehow thing Elf on the Shelf is the creepiest.
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Jul 27, 2017 14:56
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waggles posted:I have a good(bad) story for you guys. This is second-hand from an e-mail that was sent out. I work at a clothing store geared towards older women (40+). At one of our locations, a customer kept the store open until 1:30 am. The store at this location closes at 8 pm. This customer was "going away" and needed clothes. I don't know what time she came in initially, but she bought $1400 worth of merchandise (after coupons). Was this a general "Bad customer" email for laughs, or was it a warning or new policy rollout or something? Keeping employees in the store for 5 and a half hours past closing is pretty insane, is probably activity that's pretty well frowned upon.
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Jul 27, 2017 16:17
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Is there a chance the employees thought they would've been reprimanded for letting a $1400 sale walk out the door?
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Jul 27, 2017 16:37
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spacetoaster posted:
At the supermarket deli I worked at, a guy thought the 1 black girl on the shift was doing a bad job, even though she wasn't, and complained to the manager that she "wasn't listening to him". When another employee told the manager that the girl did nothing wrong, the customer reached across the service counter and socked him. He was escorted out of the building, obviously, but I never heard whether he had been banned from the store or anything. I would hope that he was, but I wouldn't be surprised if not.
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Jul 27, 2017 22:16
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du -hast posted:What do you mean by this exactly? I'm having a hard time puzzling it out - every $1000 the company makes gets added to the paycheck of an employee? Or it costs 3 man-hours to deal with every $1000? Somehow I'm too dumb to puzzle this sentence out. I think they mean that for every $1000 the store makes, they get 3 man-hours added to their overall hour budget.
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Jul 28, 2017 15:14
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Arven posted:Yep. Which reminds me of something idiotic Best Buy was doing when I got out- corporate hired some new VP that held up "Average Sales Per Square Foot" as the holy grail metric of retail, and store man hours and profitability were all switched over to it. If a single metric ever starts being the determining factor of the success of a store, then that store will go out of its way to bolster that metric, but not ever in the way corporate thinks they will.
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Jul 28, 2017 16:01
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Gorilla Salad posted:I have a niece who currently works retail and, each month, corporate selects a bunch of specials as the ones they really want staff to push. There may be 50 different specials running, but head office will only care about a dozen or so of them. That's exceptionally horse poo poo. It's one thing to incentivize certain products over others (I imagine the company gets a higher cut, or it's a store-brand thing they're upselling or something), but to actively discourage good salespeople by punishing them for not selling Brand X in particular is insane to even think about. I don't know how any company would think that's any sort of good idea, much less what I imagine is a national electronics chain or something.
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Jul 31, 2017 17:14
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ThePeavstenator posted:companies can always do this if you're in the US I think it actually varies by state. I think it's called At-Will employment, and I'm pretty sure some states very specifically have it on their books.
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Aug 2, 2017 20:20
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Fil5000 posted:"You said you had some when I called!" There's was a time once where my aunt flipped out at a Panera employee because she had called in an order for rolls, and they were not ready by the time she was there. We figured out the problem, though, once she told us the story. She had called the Panera in the next town over to order the rolls. The Panera she tried to pick up from was across the street from her job, and she somehow forgot what town she worked in. She flipped out on these people for nothing. What I'm saying is, even if someone told that customer that something was in stock, there's a pretty good chance that they talked to someone who isn't even in your store. I think she called back later to apologize.
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Aug 13, 2017 03:26
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Astrofig posted:I literally quoted that person. Like, he said exactly that in his post. What the gently caress, are you literally too retarded to read. If you look closely, you even quoted that same poster initially. You may be getting "trolled", friend.
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Aug 17, 2017 14:41
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Fo3 posted:This is not "horrible customers: the retail workers stories"! I'm confused and angry. Get me your manager! I'm sorry, sir or madam. You are still in the right thread, but have stepped into the derail section. Perhaps I can help you find what you need. One customer I'll always remember is one who complained that every time she came in to get lunchment, the slicer happened to be down for cleaning. What ended up being the truth, which I knew because I was the one who had to deal with her every time, was that she'd come in the same time every visit, which was a half hour before the end of 2nd shift, which was literally the only time every day that the slicers were taken fully down for cleaning. Anybody else would've figured out on their own that that's the case, but she felt the need to complain to a manager, even after it was explained to her.
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Aug 17, 2017 16:30
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Xaris posted:The problem isn't the employees, it's your store for paying people poo poo. as they say, you get what you pay for. If I ever got paid $6.75 an hr part-time no bennies, I'd sure as gently caress do as little as possible. Now pay costco wages then hell yeah I'd do everything right. I honestly don't know why this is so hard of a thing for folks to grasp. People in retail get so much dumb poo poo piled on them for so little compensation that it can't possibly be a surprise anymore when people just don't want to do the work. Yet somehow it always is. "What do you mean the people who have to know how literally everything in the store works so they can shift roles at the drop of a hat want to make more than minimum wage? I could pay a [child/monkey/robot] half that and have them do just as good a job!"
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Aug 17, 2017 22:21
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Breitbart Is Rightbart posted:The manager we had was a complete buffoon and had the courage of a jellyfish (too scared to discipline staff for serious indiscretions but brave enough to point out that you were wearing black jeans instead of the regulation polyester trousers). Thanks to the tireless work from our Deputy Manager in improving sales, the Manager was promoted to a bigger supermarket two towns over but was demoted back to our shop when it came to light that he was terrible at his job. He was still working there as of about 3 months ago but was fired for breaking some inane protocol which I think is karma considering some of the poo poo he put staff through. This is always some of my favorite poo poo. Manager takes credit for the work of others, gets promoted because of it, but crashes and buns because they're not actually any good at their job. The only unfortunate part is that the person who's work they took credit for doesn't get looked at next, it's usually just another manager somewhere else that was doing the exact same thing.
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Aug 22, 2017 15:12
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Captain Yossarian posted:Lol where the heck did you work? 
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Aug 22, 2017 20:07
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Glenn Quebec posted:Today during lunch I called the server by their name every single time I interacted with him. Every. Time. https://www.youtube.com/watch?v=pfk4iWIrCvs&t=122s
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Aug 23, 2017 19:05
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Glenn Quebec has been a thorn in the side of this, The GBS Retail Thread, for far too long. I'm glad someone in the real world now knows that Glenn is unnecessarily antagonistic to retail workers, and should be avoided, if possible.
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Aug 23, 2017 20:31
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Starman Super DX posted:Haha once a guy snapped at me to get my attention and I was already in a piss poor mood that day so when I turned around with a look of immense fury and indignantly said "Did you just snap at me??" God, I can barely approach people working when I need help. I can't imagine snapping or whistling at them. What is it in people's minds that makes them think this is OK?
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Aug 23, 2017 22:22
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Fried Watermelon posted:10 years out of retail and I still get dragged back in I still worry about stacks of boxes being high enough to not be a tripping hazard in my own home, and I haven't worked a job that has required that for almost a decade now.
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Aug 24, 2017 18:45
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Panfilo posted:I don't currently work in retail, but my job is very public-facing, and time and time again I get people saying stuff like, "Oh I could never do your job!". It feels like such a backhanded compliment. They try to come off like you have some special skill or level of patience that they lack, but really it is because they are unwilling to stoop toward putting up with the same bullshit you have to day after day. I imagine this is like a lot of retail or call center people these days. "I could never deal with people like myself. I'm a monster, frankly, and treat people like absolute dirt. If people treated me like absolute dirt, I would lose my mind and probably quit on the spot! Of course, you can't exactly afford to do that yourself, but my point still stands!"
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Aug 29, 2017 19:43
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