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I used to work at Starbucks when I was in college. Without a doubt, the absolutely most annoying interaction were the teenagers who congregated outside, smoked, cursed and yelled, and bought nothing. "You have to give me free water, it's the law."
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Jun 13, 2017 00:20
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Aesop Poprock posted:*guys 5-7 year old daughter throws up on the floor, which we are then cleaning up* Kids turn people into lunatics. My sister with the Master's Degree in social work who is a mental health clinician and got straight A's all her life refuses to put pictures of her 1 year old on the internet because she's afraid Facebook might use them for nefarious purposes. She also bans all of us from doing it as well.
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Jun 13, 2017 00:48
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Jeff Sichoe posted:actually sounds pretty smart to me You and her are both idiots. Facebook is chock full of pictures of families and the belief that something sinister is going to result from that is similar to thinking cameras steal your soul.
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Jun 13, 2017 01:24
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spite house posted:Called the customer service line for a semi-luxury retailer this morning because I thought my order had been hosed up. It turned out that the error was my fault, but the rep was clearly bracing for a screeching entitlement explosion anyway. I apologized for being That Customer and wasting her time, and I thought glitter and rainbows were about to come pouring out of my phone. Khadijah, Nordstrom call center worker in Virginia, whatever you're getting paid it's not enough. I have the same experience sometimes. I'll call because the cable or internet is out and they'll start doing their profuse apology thing and I'll just cut them off with "It's okay, dude. Things happen and you're not directly responsible. I'm not mad. You're just doing your job and I can appreciate that." You can feel the relief through the phone when they realize you aren't going to be "one of them".
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Jun 13, 2017 19:56
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I worked in a pretty affluent area when I slung coffee for Starbucks and the housewives were by far the worst. Say what you will about rich white dudes and the patriarchy, almost all of the doctors, lawyers, Admirals, etc. that I waited on were friendly and good tippers. By contrast, their wives were horrible ogres.
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Jun 13, 2017 20:09
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spite house posted:Boomer white women are indeed the absolute loving worst. I've been out of retail for years and I'm still actively bigoted against that whole demographic. The Boomers were bad, but even the younger ones were surprisingly terrible. Women who would be in their 30s and 40s now who just straight up treated you like a misbehaving child when the only thing they had ever done in life is get lucky in marriage. Meanwhile, their rich as gently caress, workaholic husband is coming up behind them when they aren't looking and tipping us out and apologizing profusely.
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Jun 13, 2017 20:29
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haljordan posted:No we had them all in the cases, they were locked but it only took three seconds with a razor to cut one open. Like that should disaqualify anyone.
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Jun 13, 2017 20:52
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Arven posted:At the best buy I worked at there was this nerd that would come in every couple weeks and look at the anime section and leave after 10 minutes without buying anything. He always was usually in a trenchcoat and always had a katana on his back. Nothing ever happened, I just didn't believe those people existed in real life before I saw him. He's doing his amazon browsing.
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Jun 14, 2017 03:04
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Kelp Me! posted:lol can you imagine the loving incident that would have taken place if that dude was any other race/build other than fat and white It's not the race. It's the katana.
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Jun 14, 2017 04:10
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There was a teenage kid who was using poop to torture us employees one time. He would do things like throw an entire dispenser full of paper towels in the toilet and poo poo on it. We used trash cans we called "bullets" which were basically just this slick, black looking bullet thing you slipped over a bucket bottom. The way you dump them was to grab the bullet by the opening on top, remove it from the can, and remove the bag with garbage inside the can. This kid placed a turd under the inside lip of that bullet so when my co-worker went into the bathroom he smelled poo poo, but couldn't find it. He cleaned the entire bathroom trying to get rid of the smell, then when he was done went to dump the trash and grabbed the bullet right where this kid had strategically placed his turd, squishing it in his hand. Anyway, some time and a few poo poo incidents pass before we figure out who is doing it. He happens to brag about it to his friends in front of an off duty employee that he just wrecked the bathroom again. She comes and tells me, and we verify it. I approach him and tell him he better clean it. He gives us lip and basically tells us to gently caress off as he's running out the door. I chase him for about 4 blocks and as soon as we're out of sight and earshot of the store making promises to do terrible things to him if I catch him as I'm running after him. He's upset and has tears in his eyes, but he's on this goddam scooter/skateboard combo thing and I fail to catch him. We go back to the store and talk to his buddies, who immediately roll on him and give us his name because they don't really like him anyway. We call the cops and report him as someone who has been serially vandalizing our store bathroom. It turns out the cops already know of him and where he lives from previous bullshit he pulled. They go to his house and tell his mom, who berates him into crying in front of the police. They come back and tell us the story. A good time was had by all except him.
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Jun 14, 2017 23:52
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Even with all the lovely customers, the thing I hated most about those jobs is the corporate culture demanding everyone to be standing all the time. If I'm behind a counter ringing up poo poo I should be able to sit on a stool. Standing here for hours is loving stupid.
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Jun 15, 2017 22:52
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canyoneer posted:The difference between someone who is in-shape and someone who is out of shape is that an out of shape person's feet and legs are killing them after 2 or 3 hours, whereas an in-shape person is feeling it at the 7th hour of standing and walking around a concrete floor all day. Being tall and standing for a long time hurts my lower back. I'm far from fat, too. I'd rather be running than just standing for hours. And I don't really enjoy running.
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Jun 16, 2017 00:55
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Starbucks story: We had this lady named Donna we all called "half and half lady". We called her that because she would call before coming in to buy a pound of coffee, watch you grind it, then order a drink and make you open a brand new half and half container in front of her every time so she could add it to her drink. Vey particular and probably OCD. Then, she would go turn the bathroom into a poo poo tornado. I honestly think she just put her pants around her ankles and stood there and poo poo. It would be on the walls, all over the toilet, on the sink, etc. Just loving everywhere. The worst part was the fact that she called first every time. You knew what was coming, knew what the result would be, and there was no way to stop it. "Hello, this is Donna. Yes, I will be coming in for my coffee later. Please have it ready so I can watch you grind it." Another one of my favorite guys: A Venti drip coffee cost 1.70 when I worked there. With tax calculated, you ended up with a total around 1.80. There was a dude who came in every day, got the same thing, paid with 2 bucks, and made it a point to tell us that he wasn't tipping us that 20 cents because 1.70 was robbery for a cup of coffee and we should tell our bosses to lower the price if we wanted a tip. I wanted to punch him in his stupid loving face so bad. I just ended up taking it out on the buy-nothing teenagers later.
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Jun 20, 2017 00:49
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DemonDarkhorse posted:did you work at my B&N, because we also had cafe regular named donna that was slightly ocd. she would tell you how to make her drink and would get pissed when you didnt know it. i wasn't up there all the time, so she had to walk me through it every time. the kicker was she insisted on a venti cup of ice and a grande cup. it was practically ice cream at that point, i don't know how she used a straw. the cafe manager once tried to get her to edit her drink because it kept loving up our blenders, but upper management decided that her $4 drink was more important than a $1000 industrial blender. Are you in San Diego? We had other bad shitters at our location too, it's just that Donna was a regular. Also, women who stuck used tampons and pads on the walls. Generally, we had the men clean the men's and the women clean the women's because it felt right that another member of that gender had to atone for the sins perpetrated against our bathrooms.
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Jun 20, 2017 01:41
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Kelp Me! posted:All you people with customer poop stories (or specifically the stories where you know who it is/it's a repeat customer): Starbucks has this policy that's called "just say yes". Basically, anything the customer wants, they get. Did you drink most or all of your drink, then come up to say you didn't like it? We make you a new one. Is someone outside swearing and bothering you? Here's some free drink tickets. Are you a mentally ill regular who annihilates the bathroom? Don't worry, we will take care of it!
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Jun 20, 2017 01:44
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Abusing the losers who perpetually hung out in front of the store was my revenge on the public. A bunch of late teen/early 20s losers with rich parents who couldn't even stand being around their own kids. Constantly smoked, cursed and made everyone miserable coming in to request free water and wreck the bathroom. Our manager had a bright idea to hire a couple of them because they were always there anyway, and they inevitably no-call no-showed, got fired, and then had the nerve to come back and hang out in front of the store every day. Admittedly, I was a petty man, but I would bring ruin upon them at every opportunity. The cops were in our store a lot and I was more than happy to point out which smokers weren't 18 yet or which under-21 kids were drinking liquor out of plastic cups thinking they were so smooth. I'd have had them all run off permanently if my shift manager wasn't doing his best to gently caress all the female ones by being good cop when I wasn't around.
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Jun 20, 2017 02:05
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Aesop Poprock posted:When I was the manager of a Barnes and Noble cafe (basically a Starbucks with different food) for like 4 years we didn't have to deal with this poo poo and we would just tell people to gently caress off Were you a franchise or corporate owned? I know the airport, grocery store, and I think bookstore Starbucks were all franchises and all the regular ones are corporate.
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Jun 20, 2017 02:11
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Azuth0667 posted:I worked at a retail pharmacy where we did not officially have public restrooms but, if you thought the customer was okay you could let them use it as long as you escorted them. We also had an understanding that men cleaned then men's room and women cleaned the women's room. I was the only man that worked in the store and was out on a long weekend when someone decided to let a customer use the men's restroom. I come back to a clogged toilet, flooded bathroom and poo poo strewn over all of the walls. This mess had clearly been left for days. My manager comes to me and we have this conversation: I have also refused to clean human poo poo for minimum wage. Shift Manager: I need you to clean that bathroom Me: Nope Shift Manager: Do you want to get written up? Me: I've got seven hours left on my shift and I make minimum wage. Do you want me to walk out and close the store yourself tonight while I get drunk across the street? He ended up closing down the bathroom and calling a cleaning service for the next day. The store manager came in before they got there, cleaned it himself and cancelled the cleaning service. He also said he didn't blame me for not cleaning it and any time in the future that it happened to just do the same thing and he would take care of it. He was actually really cool about it.
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Jun 27, 2017 19:34
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I need you to clean the men's restroom.
No.