Problem description: My wireless mouse started cutting out while I was using it. It stops moving across the screen or registering button inputs seemingly at random. Sometimes it seems like its position relative to the tower affects the signal quality, so that keeping it in the "sweet spot" avoids problems, but it's difficult to be sure. No other piece of hardware seems affected. https://www.youtube.com/watch?v=CjGTzuV1n-U I'm moving the mouse continuously in this video, as you can see it hitches at several points and sometimes stops moving entirely for a significant amount of time. Attempted fixes: I just thought the left mouse button had gotten worn and I needed a new mouse. So I bought a new mouse, specifically a Microsoft 43U-00002 Sculpt Mobile Mouse. The problems only got worse. I seemed to lose the signal at random while moving the mouse across the screen, and some button presses would also not register. I initially believed my old and busted mousepad might be too reflective in some places for the new mouse's laser, so I bought a new matte black mousepad. The problems persisted. I tried unplugging the USB receiver and plugging it back in, switching the port the receiver is plugged in, googling for similar issues or possible fixes, checked to see if any running processes or viruses might be interfering with my mouse reception. Recent changes: None. It's possible I downloaded a virus somewhere while searching for rips of old vhs films, but that's it. -- Operating system: Windows 7 professional 64-bits. System specs: CPU: Intel Core i5-4590 3.3GHz Quad-Core Processor CPU Cooler: CRYORIG H7 49.0 CFM CPU Cooler Motherboard: MSI H97M-G43 Micro ATX LGA1150 Motherboard Memory: GeIL EVO Leggara Series 8GB (2 x 4GB) DDR3-1600 Memory Storage: Samsung 850 EVO-Series 250GB 2.5" Solid State Drive Storage: Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive Video Card: MSI GeForce GTX 960 2GB Video Card Case: Cooler Master N200 MicroATX Mid Tower Case Power Supply: SeaSonic G 550W 80+ Gold Certified Semi-Modular ATX Power Supply Optical Drive: Samsung SH-224DB/BEBE DVD/CD Writer Location: Canada I have Googled and read the FAQ: Yes. Google did not help.
|
|
# ? Jun 13, 2017 07:49 |
|
|
# ? Mar 29, 2024 10:14 |
|
Stupid question but it has new/charged batteries, correct?
|
# ? Jun 13, 2017 17:22 |
|
Move the wireless receiver to somewhere in line-of-sight of the mouse, like with a USB extension cord. It's also probably running in 2.4Ghz so other devices like Bluetooth and 2.4Ghz WiFi will likely interfere.
|
# ? Jun 13, 2017 19:46 |
Ivan Yurkinov posted:Stupid question but it has new/charged batteries, correct? Yes. Alereon posted:Move the wireless receiver to somewhere in line-of-sight of the mouse, like with a USB extension cord. It's also probably running in 2.4Ghz so other devices like Bluetooth and 2.4Ghz WiFi will likely interfere. I'll try this and report back.
|
|
# ? Jun 13, 2017 20:16 |