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Hello. I have been calling my ISP (AT&T  ) a few days ago and they are going to be sending a tech guy for the umpteenth time to "Check out my line". Can I show this to the guy so he can accurately determine where my problem is coming from? A few weeks ago things were fairly good as I could do all of my work online with no worries. Even games. Then a few days ago nothing in my online classes would work and it's driving me up the wall.quote:
Also I wish I could get a better ISP but living in the woods however, this is all I can get. 3MBS Down and 1MBS up for 45 bucks a month. Data cap included.
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Jun 16, 2017 23:54
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| # ¿ May 3, 2024 10:14 |
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Hey thanks for the reply! I had a guy from AT&T come out and inspect everything on my end inside the house and he was just as clueless as I was. I even shown him the statistics and he thought this was "Normal" As for the line, we dont have any phones on inside the house (No need) so the modem is directly connected to the box outside of my home. When the guy came out it was one of my "Good days", very low ping, stable connections and everything else. I also shared with him screenshots from my end on my bad days and even recordings on my desktop that shows him I have this problem a lot. He then basically tried to get me better service, and noticed my neighbors could get it. But not this house. The only comforting thing he told me was that I honestly had to get a little rude with AT&T to get them to upgrade the lines or else we would switch to a new company. Sadly, that option would be a bluff on my end, because my only alternative is Satellite internet with a 200GB data cap at 100 dollars a month. Anyways, I am possibly going to have to be rude to them even though I do not want to. Is there anything else you would like for me to take a screenshot of?
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Jun 21, 2017 04:41
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