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Here's the situation: Small IT shop, small town, few dozen business clients half of which need or want some form of managed services. I have found Atera to be my choice for the basic RMM platform, but I am dying trying to decide on a backup and AV platform. AV: Every single company that I look at, their MSP solution requires a much larger investment than I have (i.e. <50 devices). Some of them have basic managed AV, but most of those require an on-site console or device. These customers do not have the budget for small servers, nor could I sell such a solution effectively to such smaller customers. Some examples are: Webroot (which is technically a cloud AV). Webroot has a deploy-able agent and 100% cloud web based control from a dashboard, but is not a feature rich true anti-virus. ESET is a great feature rich true anti-virus, but requires hardware or VMs on site. What I'm looking for is something that is 100% cloud managed and doesn't need anything at the customer's location except the agent installed on each device, but is a true anti-virus solution rather than a cloud reporting tool. Backup: Similarly to AV, MSP solutions are too expensive for this amount of customers, and/or require an on-site management console VM or server. I am having success with Acronis Backup 12.5, but at $70/yr per PC and a mess of keeping track of license expirations, it is far from the best solution. The typical customer just needs a NAS on their LAN, software on the machines, and a way for me to make sure things are working (which is what I have been able to do with AB12). Points: -No on-site hardware required except agents / Full management from cloud/web interface or console at my office. -Reasonably priced for resale in an environment where total devices is <50, and customers need 3-5 devices each on average. What are other small MSPs using in these areas? Also, please correct me if I am wrong in any of the above information.
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# ¿ Jun 21, 2017 19:55 |
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# ¿ May 3, 2024 12:32 |