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Mezzanon
Sep 16, 2003

Pillbug
Bonjour new thread. Still serving, still Canadian, still over paid, still surrounded by idiots, still complaining, still no concept of work/life balance.

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Mezzanon
Sep 16, 2003

Pillbug

the great deceiver posted:

standing there screaming FUCKFUCKFUCK at the top of his lungs and throwing wheels of cheese around

Should have just said "same"

Mezzanon
Sep 16, 2003

Pillbug
Today a 9 year old kid slammed his elbow into my dick while I was clearing appetizer plates and the parents complained to the manager because I yelled "OW MY DICK"

Then as a follow up the kitchen ducked up their meals, twice. And they tried to claim that I did it intentionally as revenge for getting hit in the dick.

Classic front of house.

Mezzanon
Sep 16, 2003

Pillbug

GhostofJohnMuir posted:

i said nearly everyone because as the only foh folks i can consistently remember are you and amahd

Also myself.

Mezzanon
Sep 16, 2003

Pillbug
Just got racked by Easter European tourists last night. Which means I made my usual 20 % on most of my night but then got an average of 3% on four hundred dollars worth of sales. :smith: That's the way the dice land sometimes.

Mezzanon
Sep 16, 2003

Pillbug

A Man and his dog posted:

:lol:

We hired some guy this morning and he quit in ten minutes....

Did you get to gently caress him at least?

Mezzanon
Sep 16, 2003

Pillbug

Chef De Cuisinart posted:

I applied around, already got some call backs for sous positions, and one catering manager position. I'll bounce back in a week or two no problem. I've also got a full size paycheck coming my way and 10k in my 401k if I absolutely have to.

e: lawyer bud said I should sue them since the employee handbook prohibit s the use of antipsychotics, which is a violation of the ADA, but I doubt it's worth my time or effort.

Joy is fleeting, dinner service is forever.

Mezzanon
Sep 16, 2003

Pillbug

caleb posted:

Does not compute.

Severe head injury impedes judgement and leads to person doing thing they would not usually do.

Mezzanon
Sep 16, 2003

Pillbug
Jesus Christ.


CDC I hope you lawyer up and get a massive cash settlement from these fucks and your lawsuit also leads to better and safer working conditions for us industry folk. I believe in you, god bless!

Mezzanon
Sep 16, 2003

Pillbug

Chef De Cuisinart posted:


Honestly, half the people in this industry should probably be taking Lexapro and/or Cloneazepan.

Is it a bad or good sign that sometimes I wake up in the middle of the night having restaurant work nightmares?

Mezzanon
Sep 16, 2003

Pillbug

JawKnee posted:

awful bad. been out for more thsn three years snd still get nightmares of white-out weeds bartending that I can't catch up on until I get too anxious and wake up.

Yesterday I left the office and took a nap before my serving shift. As soon as I fell asleep I immediately dreamt that my alar, hadn't gone off and that I was three hour late for my close, and my coworkers had just let three hours worth of tables Build up in my section and all the customers were furious at the delay and the fact that they were all squeezed into my section.

Then I woke up in a panic and my nap was not restful at all.


This week also marks the anniversary of me working 75 hours a week between my two jobs.

Upside: I'm almost done paying off my credit card and saving up for a new car. Then I can stop doing this to myself.

Mezzanon
Sep 16, 2003

Pillbug
I live in a university city, so when school is back we get noticeably busier.

The kitchen staff we hired over the summer was not ready for this weekend, and is probably not ready for the next 3 months. It was crash central.

Mezzanon
Sep 16, 2003

Pillbug
lol nothing like walking in to work 15 minutes early for your shift only to be told "hey we hosed up on seating so you're not gonna get your first table for an hour or so"

Dope.

Mezzanon
Sep 16, 2003

Pillbug
Holy poo poo the hits just keep on coming tonight. It's half price appy night and the day shift portioned all the pounds of wings at 12 ounces. What is happening.

Edit: update: they were portioned while frozen so they were portioned as 12 ounces frozen instead of 16 ounce thawed.

Mezzanon fucked around with this message at 04:51 on Sep 6, 2017

Mezzanon
Sep 16, 2003

Pillbug

Skwirl posted:

I don't really understand how cooking chicken works, but if does throwing something into a deep fryer add weight? when in doubt use 4 ounces hot sauce?

Our wings aren't fried or breaded. They're naked and baked, hence why this is such a problem.

mindphlux posted:

water weighs 25 % more when it is frozen :hurr:

When the prep guy grabs 5 wings that are frozen together you had better believe that the ice holding those wings together has an effect on the weight.

Mezzanon fucked around with this message at 06:30 on Sep 6, 2017

Mezzanon
Sep 16, 2003

Pillbug

Shooting Blanks posted:

This should be your MOD's problem, not yours

It was, but I was the first person who noticed that "pounds" made up of 6 wings were going to tables and taking 28 minutes to get there as an appetizer.



Kitchen Manager on Duty: "gently caress" *starts re-weighing wings*

I mean I mostly just comped the not-actually-a-pound-wings since they took 30 minutes and then sent a quick note to the GM.

Mezzanon fucked around with this message at 06:51 on Sep 6, 2017

Mezzanon
Sep 16, 2003

Pillbug

Trebuchet King posted:

how hard am i going to have to hit people to keep them from putting empty CO2 tanks where full ones go? second time we've had to call in an emergency CO2 delivery this summer.

hit them with the empty tanks

Mezzanon
Sep 16, 2003

Pillbug
Good news in the world of my work! We just cut the rest of the serving staff, and half the kitchen because it's pretty dead. Then the phone rings and one of the dishwashers takes a reservation for 9:45pm (we close at 11 pm) for 20 people.

"They said they'd be out by 11:00!"


Here we go!

Mezzanon
Sep 16, 2003

Pillbug

Errant Gin Monks posted:

Please report back on how much of a poo poo show this ends up being.

poo poo show report:

First 3 of 20 people show up at 9:45. I remind them we close at 11:00 pm.

9:55pm: still just 3 people. I ask what the occasion is and I am told one of the group is going to Australia. I ask if they are planning on putting everything on one bill, or if they are planning on separate bills. Answer "I dunno"

10:05pm 5 out of 20 people are here. Nobody is ready to order.

10:15pm: 11 people are here, they would like to wait for the whole group to order. I am told probably separate bills. I ask people to stay in the seats they are in so I can keep track of bills.

10:20 all 20 people are here. Beverages are ordered. I mention that we close at 11:00

10:25: everybody plays a quick game of musical chairs despite me specifically asking that they not.

10:30 food is ordered. 23 items for 20 people split into 17 bills. The kitchen, fuelled by rage makes this food so fast I am literally astonished.

11:15: I mention that we close at 11:00

11:45: people start paying, and the bills are an even split of people tipping a dollar and saying "you didn't seem like you were happy to serve us" and tipping 65% and saying "we are so sorry if we had known you closed at 11 we wouldn't have let our friend make the reso"

Midnight: I finish payments, bussing, and get cashed out.

Mezzanon
Sep 16, 2003

Pillbug

Samizdata posted:

Disappointingly, we discover the dishwasher remains tragically unshanked.

The kids still in highschool and he helped me bus after the big top left since we were closed. I was angry briefly but then got over it



Trebuchet King posted:

i'm just kind of perplexed by the idea of phones being anywhere close enough to the kitchen crew to be a distraction

unless like the dishwasher is like flirting with the hostess or something, i guess?

the problem we've been having is that we don't really do reservations outside of our friday and saturday night jazz in the upstairs dining room--our main dining room and patio are first come/first serve, but mystery servers keep taking reservations over the phone for like 7 PM downstairs and I don't see enough handwriting to be able to tell who it is yet.

There is one phone by the back door where the kitchen can reach it if the front is busy. The remaining 5 phones are all front of house. Also our reso policy is the opposite of yours, the owner encourages us to book up to 1/3 of the restaurant sun-thu with a hard no reservations policy Friday-Saturday.

As with your place, nobody actually follows these policies.

Mezzanon
Sep 16, 2003

Pillbug

Trebuchet King posted:

industry in a nutshell

The Restaurant Industry Thread: "Nobody actually follows these policies. Nobody cares when we close"


Edit: That's why I'm glad I have an actual career/day job. It gives me time to post about my industry life on SA.

Mezzanon
Sep 16, 2003

Pillbug
Had to tell off a co-worker today. They said that I was lying when I told them I couldn't cover a shift because I was going to be at a funeral.

Luckily the owner overheard the exchange and also tore a strip off said co-worker

Mezzanon fucked around with this message at 04:40 on Sep 22, 2017

Mezzanon
Sep 16, 2003

Pillbug

Samizdata posted:

You showed them your weakness when you left the dishwasher alive. :shrug:

This is true. Guess I have to murder the next server I train.

Mezzanon
Sep 16, 2003

Pillbug

iospace posted:

Another scheduled double next week :suicide:

Starting Tuesday morning, and ending at my scheduled time tonight I will have worked 60 hours.

Mezzanon
Sep 16, 2003

Pillbug

A Man and his dog posted:

All this does is want me to travel to Canada.

It sounds chill.

A mean head cold is tearing through the resto I work at, so the entire front of house is ripped to the tits on cough syrup so that we don't appear sick. Because we work in an industry where people don't get sick days.

Downside: we all feel like garbage

Upside: I feel like I'm underwater

Mezzanon
Sep 16, 2003

Pillbug
Having a wonderful time working a shift that I’m technically unavailable to work, I have two more shifts this week that are on my “mezzanon cannot work these days” schedule.

Mezzanon
Sep 16, 2003

Pillbug

Field Mousepad posted:

First brunch of the year went great! I only had to comp 5 meals!

It was a shitshow. :discourse:

We had a snowstorm yesterday and two drivers straight up tapped out and refused to do anymore deliveries on the night.

That's a real gently caress move.

Mezzanon
Sep 16, 2003

Pillbug

Skwirl posted:

Minimum wage plus lovely tips isn't worth risking your life. The drivers were in the right and you're an assohole for getting mad at them.

I didn’t get mad. I said “that’s your decision”. I don’t get paid enough to get mad. The gently caress move is working 5 of the 6 hours of your shift and then less than an hour before close refusing to do anymore deliveries and leaving the one remaining driver to take three triples.

There’s was 3 inches of snow on the ground and that’s not out of the norm for Canada.

Mezzanon
Sep 16, 2003

Pillbug
Fun fact: I have to go to an award show today where I got nominated for server of the year. Is it weird that I think that that's depressing as hell? Doesn't it seem kind of inauspicious to be considered the best in a field that has a level of implied transience?


edit: open bar tho

Mezzanon
Sep 16, 2003

Pillbug

iospace posted:

That's me on doubles. I'll say "tonight" all the time at 9 in the morning.

Same.

In other news I won the stupid loving server award. Got super drunk and gave a lovely speech. Didn’t even get a trophy I could eat cereal out of :(

Mezzanon
Sep 16, 2003

Pillbug
Today I salute Canada as I get paid time and a half to serve for six hours. :canada:

Thank you Canadian thanksgiving.

Mezzanon
Sep 16, 2003

Pillbug

JawKnee posted:

I turned down over-time stat pay today to hang with family and friends and start drinking *checks watch* 2 hours ago

My family does dinner on thanksgiving Sunday anyways, so I’ll take the 22.50/hr plus tips.

Side note: does it seem like only the chudliest of chuds go out to eat at restaurants on thanksgiving Monday?

Mezzanon
Sep 16, 2003

Pillbug

Manuel Calavera posted:

I can't wait for double time (triple spending a vacation day) for Freedom Thanksgiving. Thanks hospitals paying well.

My girlfriend picked up a four hour shift in the emergency room today for double time and a half.

drat son.

Mezzanon
Sep 16, 2003

Pillbug

Chef De Cuisinart posted:

Got round trip tickets to Seattle in late Jan for the two of us for $500. What should I do in Seattle other than get high at the space Needle?

I'm just a pleb rear end tourist but this is what I do when I'm at Seattle:

- get drunk and eat a bag of dicks
- 8oz Burger bar
- science center
- rock and roll museum
- get drunk and go to dive bars in the capitol hill area

Mezzanon
Sep 16, 2003

Pillbug
On a related note I'm on vacation in Toronto for the next 5 days. Tell me cool poo poo to do/eat/drink.

Mezzanon
Sep 16, 2003

Pillbug

Naelyan posted:

Are you right downtown or somewhere else/willing to travel? I may have recommendations (I live an hour away and have tons of friends in the city, was actually thinking of heading in for a day this weekend).

Got an AirBnB on George street. So far I’m guest listed for the Pack AD show tonight at the horseshoe, and the new pornographers show later in the weekend. I’m definitely willing to do some running around.

Mezzanon
Sep 16, 2003

Pillbug
Thread I did it. I told the restaurant I was cutting my hours down to 3 shifts a week. So now instead of working 11 shifts a week across my two jobs I'm down to 8.

Holy poo poo I feel incredible, here's a list of things I have had time for during the last month:

- my hobbies
- cooking
- eating vegetables
- restful sleep
- sex with my girlfriend
- time with friends
- the gym
- road trips
- time with family
- time to pet my cats



Don't overwork yourself, I was insanely close to hitting the wall and burning out, I cannot believe how much better I feel about life (even if I sometimes miss the extra cash money)

Mezzanon
Sep 16, 2003

Pillbug
Picked up a day shift today and when I walk in I get told that there’s a reso for 25 at 3:00 pm. Sure I can handle that. 15 kids 10 adults. Then I get told they pre-ordered the food for the kids, sure even better.

3:00 pm hits, 40 people walk in and say “we are the reservation”

Our dining room seats 45 max, so booking it off for 25 was a problem. Also they brought a sheet cake and yell at the manager when he tells them there is a cake fee for bringing your own desserts. I tell them I don’t think I have room for a group of 40 and the alpha bitch just goes “you WILL accommodate us, we are BRINGING you business.” Lady the restaurant is full and I have a twenty minute wait list

Anyways, we end up seating 12 of them in the bar and 28 in the restaurant, the pre-ordered pizza comes out and also 20 people want to order additional food and beverages. Two hours later they want the pre-ordered food split between certain people and also for me to combine the bills of certain moms with certain children with certain dads. Everybody is telling me jersey numbers because they’re a sports team but none of the kids are wearing jerseys.


What a gently caress show. Luckily I keep insanely detailed notes so I could split all of this bullshit.

Mezzanon
Sep 16, 2003

Pillbug

Trebuchet King posted:

midwesterners.

Just lol if you’ve never had to serve a table of hudderites.

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Mezzanon
Sep 16, 2003

Pillbug

Oldsrocket_27 posted:

Wait, where do you live? I thought hutterites were a relatively local thing. If you don't want to say, it's not a problem, but it'd be interesting if we're in the same area.

Alberta

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