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SgtScruffy
Dec 27, 2003

Babies.


What is a retention upgrade? Is that just “we give this deal to people who are threatening to cancel but if you call and ask for a retention upgrade nicely we can maybe extend it to you”?

My wife and I have SE’s 2nd gen and have been contemplating upgrading to SOMETHING newer; if there’s a way to do it cheaper then all the better.

I guess follow-up question, does a retention upgrade potentially apply to two phones on a family plan?

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