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Yeah, let's not. I know it's hard to believe, but there are black people in tech and I'd venture to guess that they don't enjoy a constant reminder that their ancestors were sold into and brutalized under slavery.
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Oct 13, 2020 21:15
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If anyone feels strongly about forums modding, I'd encourage you to make a thread in QCS. If you'd rather have a 1-on-1 discussion, I'm more than happy to chat via PMs.
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Oct 13, 2020 23:43
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lol, I have indeed been in IT management way too long
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Oct 13, 2020 23:58
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Good on your boss. That's how you do it. And you should feel 0 guilt.
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Oct 16, 2020 05:43
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dragonshardz posted:Panicking about someone sending emails from a Comcast.net account that had been compromised and its display name changed to resemble that of our org. If it's being sent to your domain, there is stuff like Mimecast's Impersonation Protection that can help to some degree, even for just display names. https://community.mimecast.com/s/article/Configuring-Impersonation-Protection-Definitions-2027248726 I have had VIPs "tell" me to call the FBI over this. Ahahahaha
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Oct 19, 2020 19:11
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The Fool posted:If you don't have mimecast it is super easy to do this with transport rules. Do you just create a transport rule that blocks anyone with the same exact display name as someone on the exec team?
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Oct 19, 2020 19:17
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That's a clever solution. Thanks for sharing. Might look into implementing it at the current place.
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Oct 19, 2020 19:21
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The Fool posted:IIRC, it's a part of O365 ATP. Interesting. One of the problems I've had at current place is that they were on the O365 and Azure bandwagon early, so they have all the old defaults and I am not intimately familiar with all the current best practices. Add on some aversion to change as an org, and presto! Sickening posted:This is okayish until you figure out someone in the executive team uses their gmail to forward funny things to their coworkers internal email addresses. Hahaha, yes, for sure. Dealt with that when implementing any sort of impersonation protection. Just took some announcement beforehand and dealing with the fallout. Pros still outweighed the cons.
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Oct 19, 2020 19:35
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Fair enough, but at least now you know of a potential solution, and actually now I know of two more that are similar to it. Transport rules are free, and if you already have O365 ATP it sounds like there might be some options included there. "Managing up" is a good thing and if you're noticing that sort of thing, it might be worth trying to bring up the ladder.
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Oct 19, 2020 20:49
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The Fool posted:We add banners to incoming e-mail. One for all external e-mails and another for any e-mails that fail spf. Ugh, I hate those stupid banners. And if people fail SPF, I put my foot down. Failed SPF doesn't get delivered. It's been around for far too long and it's far too simple. I don't want to hear it.
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Oct 19, 2020 22:59
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Arquinsiel posted:That's worryingly poor performance from gmail. It should be caught automatically. Beautiful. I love it.
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Oct 20, 2020 15:44
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Lazy bosses will always find new ways of being lazy.
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Oct 20, 2020 17:48
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How does Twitter not have MFA required for his account? How do they not require MFA for all verified accounts? What a dumb world we live in.
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Oct 22, 2020 15:53
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Run task manager as admin
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Oct 26, 2020 06:40
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Renegret posted:What's the best way to make sure I stay active on teams? Powershell script that presses F15 once a minute. https://gist.github.com/jcefoli/66dd9e0cdf865a43175d0d48d272b25a
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Nov 3, 2020 15:57
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Dirt Road Junglist posted:A ticket came in... This is why I keep a USB CD/DVD drive on hand.
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Nov 13, 2020 07:37
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Knormal posted:We had an incident a few months ago where someone somewhere in our building plugged in an old printer that had been manually set to a specific IP, one that happened to match a DHCP-reserved PC with special firewall accesses, which of course was immediately knocked offline. There's still other sections at my place who like to reserve a printer's IP in DHCP, but then also hardcode it on the printer itself "just to be safe", and it drives me crazy. I do DHCP reservations that absolutely need to be set static, just to help keep track of IPs in something that isn't a spreadsheet. But yeah, I am a big proponent of things shouldn't be static unless it's 100% necessary. Printers are not necessary.
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Nov 21, 2020 21:50
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One day IPv4 will be retired and I can finally be on even footing with the superhuman IT folks who can memorize IP addresses.
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Nov 21, 2020 21:56
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I used to joke with users that I carried around a hammer in my back pocket so the computers knew what was up.
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Nov 23, 2020 15:48
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I like Mailgun as well
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Nov 28, 2020 22:40
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Hit F5 on my Reddit tab.
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Dec 9, 2020 06:15
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Honestly, "the internet is down" doesn't even bother me. It's not hard to understand what they mean when they say it. I'm sure many of us have even said "the internet is down" either at home or at work. Now, "the system is down" is a different story. That one makes me cringe. No, your home page not loading does not mean the system is down. Please don't go around saying that. https://www.youtube.com/watch?v=JwZwkk7q25I Internet Explorer fucked around with this message at 17:51 on Dec 9, 2020 |
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Dec 9, 2020 17:39
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I couldn't even tell you how many outages I've caused over the years. Once I get things in order I generally have serious uptime, but I have walked into too many places with mounds of technical debt, no documentation, no passwords, etc.
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Dec 10, 2020 05:34
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At one point in my travels I sat not too far from a coffee machine. I don't drink coffee and was sick of people asking me about it, so I created documentation in Confluence and made a QR code that linked to that page. Actually, I did the same thing for the water cooler that would frequently break. I don't think it was super useful, but it was nice to be able to say "scan the QR code" instead of having to get into the ins and outs and fixing kitchen appliances.
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Dec 15, 2020 17:32
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Completely understandable. Our fascination with stuff like names being immutable is beyond dumb. Even back in the day, I remember arguing with my boss that hey, maybe that person that got divorced and changed their last name doesn't want to type in their old last name every day to log into the computer.
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Jan 4, 2021 18:25
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That's good. Maybe we are making progress, inch by inch. 
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Jan 4, 2021 18:38
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Get yourself a WAP
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Jan 7, 2021 03:48
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congrats thread on your new title
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Jan 7, 2021 18:22
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Ghostlight posted:can't believe how fast that was. someone reported it, thank you for your service o7
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Jan 7, 2021 20:49
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I wasn't sure how to respond to that. I'm not saying don't report stuff. Definitely report stuff. But now when I get a PM or there's a report when I F5, my blood pressure raises. But just like IT, it's better to have a ticket than to not!
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Jan 8, 2021 06:09
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Yeah, from an organizing perspective I see "working group" often. It's like an informal group to work on an issue, short of a committee. I could see the same use in the business world is larger orgs, but can't say I have. These days we just use words like "pods" or whatever fancy tech term people want to use.
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Jan 12, 2021 19:23
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incoherent posted:just catching up on all these SHSC threads, which one has the biggest vein of lols from the adobe flash killwitch event. You know, I didn't see too much discussion on this. A couple of people who laughed at other departments or whatever, but it didn't seem like a very significant event.
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Jan 14, 2021 06:00
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I got my mom a Nixplay picture frame and I have it linked to a Google Photos album that I can throw photos in and have them automatically upload to it. She likes that. We live far apart and don't see each other often, so it's a good way to share stuff with her. Of course she also started taking pictures from local Facebook photographers, pictures around her area, and adding those to it. But hey, I'm just happy she's enjoying it and actually took a moment to learn how to add her own photos.
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Jan 14, 2021 16:52
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AlexDeGruven posted:Isn't this basically mod-sass? Regional IT Director doesn't sound that low level to me. If you don't push back on users you will create a really poo poo culture that you'll never be able to get out from under. Almost every job I've gone into involved properly setting expectations because the previous person(s) sucked at it and they made their lives living hell.
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Jan 20, 2021 17:25
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Kyrosiris posted:I think that they were saying the user calling in and demanding to be coddled over the phone is the low-level person, not kensei. That makes more sense! Thank you. 
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Jan 20, 2021 18:00
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Yeah! My bad. I read it as Kensei saying they were dealing with the user transition and this person was separate from that. Part of my confusion was that from my perspective these weren't "day 1 users."
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Jan 20, 2021 19:24
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I don't ever call anyone by their title, or their last name. gently caress that poo poo, life is too short and you should be glad I can remember your name.
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Feb 2, 2021 01:38
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dragonshardz posted:There's been a spate of people at work who're reporting an issue connecting to their WiFi while our VPN (PAN GlobalProtect) is active. Since it's an always-on VPN, because government, there's not much we can do except blame the ISP when the device works fine on site. Are you using split-tunnel VPN? Does traffic to internal resources work, but internet does not?
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Feb 3, 2021 02:28
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I'm not going to rage-out if someone sends me "hey Internet Explorer," but at the same time, it is basic digital etiquette to include some basic info. It shows a respect for people's time and allows them to prioritize. If you don't include some detail, I am going to assume it is not that important to you and I am not going to interrupt myself from what I am doing.
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Feb 8, 2021 23:29
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| # ¿ May 13, 2024 22:26 |
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dragonshardz posted:I definitely prefer it if, when someone messages me, they get right into the reason for said message. It's beautiful. We've figured it out.
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Feb 9, 2021 17:43
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