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Llab
Dec 28, 2011

PEPSI FOR VG BABE
Oh hey, I work at a printer/copier dealer. I only install the darn things, not service them, but it's good to see a bunch of people in the same line of work.

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Llab
Dec 28, 2011

PEPSI FOR VG BABE

ShaneMacGowansTeeth posted:

All this week I've been dealing with a big defense contractor who's had their fleet refreshed, and by refreshed I mean the riggers have literally unpacked the machines and left them there, leaving me to go in and configure the bastards. And by configure, I put an IP address on, call someone, confirm they can see it and moonwalk out while ignoring all the end-users asking me to make it work. Sorry kids, that ain't my job

I can't even fathom that. I've heard stories, but it floors me that people just do that. I hate the drat things as much as anyone, but for bigger installs, I nominally have a bunch of people above me work out what needs to be done to configure the drat things once on site.

Cyberpope v2 posted:

This thread is cute, I work for an independent dealer and I do all of the above + more. Also the only half-worthwhile copier brand is Konica Minolta.

I've dealt mostly with KM and Canon, and I fall on the side of KM.

Llab
Dec 28, 2011

PEPSI FOR VG BABE

ShaneMacGowansTeeth posted:

Note to self: don't write a tip for fixing an error when you've had your first beers after six weeks without because this is absolute loving gibberish



How do you explain the rest of the manual/eureka/communities being gibberish?

Llab
Dec 28, 2011

PEPSI FOR VG BABE
Yes!!! That's what they put me on when I started, and quickly left those behind as soon as I could

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