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we have two different chat applications, both are buggy as gently caress. the desk videophones are the same, and lol at getting reliable integration between them. one of the 2 chat applications has a functional mobile app, but it doesn't realise when you are on the desktop one and vibrates on every message. surely someone has made this work properly.
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Aug 6, 2019 09:40
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VoIP signalling is a complicated beast and involves a lot of fire and forget protocols
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Aug 6, 2019 10:03
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it's supposed to make employees miserable, that's what makes it enterprise
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Aug 6, 2019 10:52
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abigserve posted:VoIP signalling is a complicated beast and involves a lot of fire and forget protocols surely chat apps should work though. whatsapp famously had like 30 engineers and it works great. cisco probably has 30,000 or something and all their stuff sucks rear end
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Aug 6, 2019 10:56
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imagine writing a chat app but dealing with 20 years of technical debt in unrelated product lines that you are told to integrate with
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Aug 6, 2019 12:22
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real-time text and voice based communication has been solved problems for a long time but that doesnt mean we can't keep trying to solve them!
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Aug 6, 2019 12:52
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r u ready to WALK posted:it's supposed to make employees miserable, that's what makes it enterprise
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Aug 6, 2019 13:47
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abigserve posted:imagine writing a chat app but dealing with 20 years of technical debt in unrelated product lines that you are told to integrate with feels like making a working product should come first but what do i know. it's not as though any of the integrations work well anyway
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Aug 6, 2019 14:08
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im. slowly. dying.... DIE BITCH
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Aug 6, 2019 14:13
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enterprise software is designed by people who were too stupid to be trusted with the job of deciding what colour the bike shed should be
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Aug 6, 2019 14:31
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i don't think we do traffic shaping on video calls if one of the participants isn't on site. i think the issue is that it goes over a vpn thing but not through the routers which do the shaping, but i don't know anything about networking. i couldn't find a way to fix it on my laptop and it means that video calls are garbage as soon as there's a dropped packet.
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Aug 6, 2019 15:31
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Use Discord.
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Aug 6, 2019 16:44
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Other than the loading screens that go like "hey gamers!!!!!! buckle up sh00p da w00p arrow to teh knee" it is otherwise a perfect piece of software for communication needs.
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Aug 6, 2019 16:45
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rear end posted:Other than the loading screens that go like "hey gamers!!!!!! buckle up sh00p da w00p arrow to teh knee" it is otherwise a perfect piece of software for communication needs. have they added the feature of "being able to leave a channel" yet
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Aug 6, 2019 17:10
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pointsofdata posted:i don't think we do traffic shaping on video calls if one of the participants isn't on site. i think the issue is that it goes over a vpn thing but not through the routers which do the shaping, but i don't know anything about networking. i couldn't find a way to fix it on my laptop and it means that video calls are garbage as soon as there's a dropped packet. voice and video traffic are extremely sensitive to poor connections so they're a pain in the rear end if you don't totally control the network. for remote people its definitely best effort.
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Aug 6, 2019 17:22
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Shaggar posted:voice and video traffic are extremely sensitive to poor connections so they're a pain in the rear end if you don't totally control the network. for remote people its definitely best effort. I call in on WhatsApp or Skype now outside the vpn it works better than the $$$$ Cisco solution from home.
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Aug 6, 2019 17:51
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rear end posted:Use Discord. In the China office everyone uses WeChat or the other thing (qq?). It makes compliance really mad because they can't get the chats out but all the counterparties use them so they can't do anything
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Aug 6, 2019 17:53
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Jonny 290 posted:have they added the feature of "being able to leave a channel" yet 
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Aug 6, 2019 18:00
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pointsofdata posted:I call in on WhatsApp or Skype now outside the vpn it works better than the $$$$ Cisco solution from home. your corp cant control stuff outside their network so if you have to transit a bunch of different networks to VPN in you're gonna have a lovely experience. WhatsApp and skype have servers in distributed datacenters so theres usually one close to you. also they're usually directly connected to you in some form if you're on a major ISP and your corp internet probably isn't.
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Aug 6, 2019 20:57
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you should really switch to Teams
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Aug 6, 2019 20:58
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idk op, I pick up the handset, dial a number, and it makes the call. works for me won’t change
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Aug 6, 2019 21:51
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google meet is very good, i highly recommend putting everyone in your org on google meet immediately
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Aug 6, 2019 22:07
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At last, enterprise grade thread is back
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Aug 6, 2019 22:34
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rear end posted:Use Discord. I actually chuckled at the idea of trying to use discord for corporate communications, thanks
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Aug 6, 2019 22:39
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enterprise grade chat software means there is an inch of white space above and below every single line of chat. you cannot change this
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Aug 6, 2019 22:39
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federate my whitespace
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Aug 6, 2019 22:44
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someone reanimate the oscar protocol or whatever it was and just rerelease deadAIM 5.8 with a new logo for big money.
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Aug 6, 2019 23:21
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sametime was actually good despite the baggage of lotus notes
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Aug 6, 2019 23:31
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pointsofdata posted:feels like making a working product should come first you must be new here
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Aug 7, 2019 00:28
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Captain Foo posted:I actually chuckled at the idea of trying to use discord for corporate communications, thanks the idea of training office staff to use discord is giving me a headache
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Aug 7, 2019 01:01
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Shaggar posted:you should really switch to Teams can you join teams from different companies yet? otherwise msft teams isn't bad
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Aug 7, 2019 01:45
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enterprise is a depressing place for depressing people to write software for other deeply depressed people. nothing good can come of it
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Aug 7, 2019 06:28
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Shaggar posted:you should really switch to Teams we have teams but it doesn't work with the phones yet unless you do some manual fiddling which gets wiped every weekend when they reapply config. Shaggar posted:your corp cant control stuff outside their network so if you have to transit a bunch of different networks to VPN in you're gonna have a lovely experience. WhatsApp and skype have servers in distributed datacenters so theres usually one close to you. also they're usually directly connected to you in some form if you're on a major ISP and your corp internet probably isn't. sounds like skype and whatsapp are better at this than cisco then e: i meant cisco teams not microsoft teams. distortion park fucked around with this message at 09:58 on Aug 7, 2019 |
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Aug 7, 2019 09:49
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One of the offices I work at recently got new phones that need to authenticate in the cloud to make internal calls. It sucks. They should have left the old asterisk box there that was kicking away for a decade without issue. The hold music was an iPod shuffle with the Bejeweled 3 soundtrack on loop for literally years
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Aug 7, 2019 11:34
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i think we have at least 3 different chat clients now. the latest one was supposed to be "amazing guys because you can send hashtags!!!" or something but oops turns out it doesn't implement most of the features of the previous one so now we have both runngin side by side. then i saw some other guy was using jabber yesterday and idk wtf he got that from
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Aug 7, 2019 12:13
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slack is okay but is desperately lacking the ability to mute people
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Aug 7, 2019 16:38
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so, no.
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Aug 7, 2019 17:05
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you can hide muted channels, so yes
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Aug 7, 2019 20:58
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but you're still in the channel. this is horrible UI
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Aug 7, 2019 21:39
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Share Bear posted:google meet is very good, i highly recommend putting everyone in your org on google meet immediately the fuk is google meet? sincere question
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