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Arzakon
Nov 24, 2002

"I hereby retire from Mafia"
Please turbo me if you catch me in a game.
Where are you? With your Data Warehousing/Analytics experience you could probably land a job at Amazon, Microsoft, or other cloud provider in a customer facing role as long as you aren't a complete people skills disaster. Technical Account Management is that "yell at the right support person to fix some poo poo" role you were helping a friend do. Solutions Architecture is "tell customer to do the right thing and give them some ideas on how to do that". The latter is also likely to have data/analytics specialist roles. I made the transition from "do IT ops" to "tell other people how to IT ops" 6 years ago and have not looked back and not only because I make four times as much money now.

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Arzakon
Nov 24, 2002

"I hereby retire from Mafia"
Please turbo me if you catch me in a game.

mobby_6kl posted:

Ugh, central Europe. But we have Amazon, MS, Oracle, and other cloud vendors (including the one I work at) here. So moving to a competitor is definitely an option and might be necessary to get a good bump in the salary. How was the transition to telling others how to do IT ops? I guess I have premature impostor syndrome because I feel like I wouldn't have the depth of experience in a specific area to pull it off.

Once you escape from the hell that is the real world of production environments you bring a lot of value if you can just reflect on everything you and your organization did poorly and warn others about it so they can make completely different mistakes instead. You eventually get a good eye for where folks are going to gently caress up and steer them away from that to get some high level architecture plans for them to move forward. Then you support a bunch of questions when they actually try moving from hdfs to an object store like you drew on a whiteboard one day. This could be anything from "how me a dog use this api" to "i have discovered a unique flaw in your service that is a hard blocker to me adopting please go +1 the feature request with engineering that will solve this". Then sometimes you find a good workaround for blocker and write some code snippets and publish a blog post and talk and some event about it to a bunch of other nerds because you solved a problem faster than waiting for a new feature. Long term you have three options. You can spend a lot of time staying up to speed in your space and be a valued SME and have a job until your chosen area becomes obsolete, get bored of not directly supporting a real thing and join a product team when you forget how much that sucks, or just get really good at telling other smarter people how to provide value to your company and join management.

This counts for Solutions Architect at a place like AWS/MSFT. It's more technical than a useless pre-sales tech consultant and less demanding than the rental body doing the real work. The work/life balance and pay is great, but the fringe benefits like cars and sales dinners are minimal and no one is paying for you to sit in first class because you aren't billed by the hour.

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